Brochure
When you choose Matrix, you’re getting more than
the world’s finest fitness equipment. You’re getting
a partner that will be there, for your grand opening
and every day after. Together, there’s no detail of
your business that we can’t refine, reimagine or
reinvent. And that includes your bottom line.
MORE THAN THE WORLD’S FINEST
FITNESS EQUIPMENT
FACILITY PLANNING
Your space. Your goals. Your budget. We’ll help bring your
fitness center to life from your earliest ideas to the day you
open your doors.
CERTIFIED INSTALLATION/SERVICE KIT
Maximize uptime. Optimize your investment. We provide all
the tools you need to get up and running and stay that way.
INDUSTRY-LEADING WARRANTIES
Our promise of quality to you. We oer all of the protection
you need to choose confidently, and know that you’ve
chosen the products with the lowest cost of ownership
in the industry.
DEDICATED SALES SUPPORT
Our internal teams will work with you to help you reach your
unique goals. We’ll help you choose the ideal mix of products
for your needs and work with you to update and expand as
your needs change.
POST-INSTALL PRODUCT TRAINING
We’ll give your team a full demonstration on how to use your
new equipment, plus introduce exclusive programs like
Sprint 8®. At the end of training, your team will have
everything they need to show members how to
use your new equipment to its fullest potential.
FINANCING*
Whenever possible, we work with our customers to develop
financial solutions that expand their options and maximize
their investments.
UNMATCHED CUSTOMER SUPPORT
A 95% first-time fix rate. A 90% live answer rate in two
minutes or less. A 48-hour service response window. More
than 250 service providers with over 600 technicians to
serve you. And with our amazing console technology, we
can provide diagnostic services remotely or on site.
MATRIX LEARNING
Product training. Maintenance tips. Career building. On-
demand educational videos. A whole new world of service
and support. It’s all at your fingertips with Matrix Learning
(matrixlearningcenter.com).
TOTAL MARKETING SUPPORT KIT
You want to let clients know about the exciting programs and
products that make your facility dierent, and we want to
help. Ask us about customized promotional materials to help
you reach and retain clients like never before.
* Availability of financing options varies by market.