U7xE-01 Bike SERVICE MANUAl
table of contents CHAPTER 1: Serial number location . .................................................................. 1 CHAPTER 2: Important Safety instructions 2.1 2.2 Read and Save These Instructions . .......................................................................... 3 Electrical Requirements ............................................................................................. 4 CHAPTER 3: Preventative Maintenance 3.1 3.2 3.3 3.4 Recommended Cleaning Tips . ........................
table of contents 8.6 8.7 8.8 8.9 8.10 8.11 Troubleshooting Troubleshooting Troubleshooting Troubleshooting Troubleshooting Troubleshooting - Touch Pad Issues........................................................................... - Resistance Issues.......................................................................... - Pedal Slipping................................................................................ - Noise Issues......................................................................
Chapter 1: Serial number location 1.1 Serial Number Location A serial number plate is located below the bottom of the console mast beneath a rubber boot. There is also a serial number tag on the middle of the main frame pointed towards the floor.
Chapter 1: Serial number location 1.
Chapter 2: Important Safety Instructions 2.1 Read and Save these instructions To ensure your safety and protect the equipment, read all instructions before operating the MATRIX U7xe-01 Bike. To ensure proper use of the Matrix U7xe-01 Bike, make sure that all users read this manual. Remind the users that before undertaking any fitness program, they should obtain complete physical examinations from their physicians.
Chapter 2: Important safety instructions 2.2 electrical requirements The Matrix U7xe-01 Bike must be AC powered. These units can be daisy chained together, up to 4 units per dedicated 15 amp circuit, using a Matrix daisy chain cord adapter (sold separately). For your safety and for the performance of your Matrix bike, the ground on your circuits must be non looped. Please refer to NEC articles 210-21 and 210-23. Any alterations to the standard Matrix power cords will void all warranties.
Chapter 3: PREVENTATIVE MAINTENANCE 3.1 recommended cleaning tips Preventative maintenance and daily cleaning will prolong the life and look of your MATRIX U7xe-01 Bike Please read and follow these tips. * Position the equipment away from direct sunlight. The intense UV light can cause discoloration on plastics. * Locate your equipment in an area with cool temperatures and low humidity. * Clean with a soft 100% cotton cloth. * Clean with soap and water or other non-ammonia based all purpose cleaners.
Chapter 3: PREVENTATIVE MAINTENANCE 3.3 Care and maintenance instructions In order to maximize life span, and minimize down time, all MATRIX equipment requires regular cleaning, and maintenance items performed on a scheduled basis. This section contains detailed instructions on how to perform these items and the frequency of which they should be done.
Chapter 3: PREVENTATIVE MAINTENANCE 3.4 Touch Screen Care & Cleaning TOUCH SCREEN CARE AND CLEANING * The touch screen requires very little maintenance. We recommend that you periodically clean the touch screen surface with a dry soft cloth. If necessary, we recommend the usage of Alcohol or Isopropyl Alcohol for difficult stains or sanitary purposes. * It is very important to avoid using any other chemical on the touch screen. * Always dampen the cloth and clean the screen.
Chapter 4: Console Overlay and workout description 4.1 Console Description The U7xe-01 has a fully integrated touch screen display. All information required for workouts is explained on screen. Exploration of the interface is highly encouraged. The information explaining how to program for various workouts will give an explanation about the contents of each screen. GO: One touch Start. STOP: Ends workout and shows workout summary data.
chapter 4: console overlay and workout description 4.2 workout setup steps To set up a workout, press the touch screen over the program you would like to use and then follow the prompts to begin your workout. GO - Press to immediately begin a workout. Workout, resistance level, and time will automatically go to default settings. Pressing GO will not prompt user for age, weight, or level settings. MANUAL - Manual allows the user to input more information while defining their own workout.
Chapter 5: MANAGER MODE 5.1 Manager Mode OVERVIEW The Manager's Custom Mode allows the club owner to customize the bike for the club. 1) To enter Manager Mode, press ENTER, 1, 0, 0, 1, ENTER on the lower display. Manager Mode will appear on the display (Figure A). 2) Follow the prompts to change the desired setting. 3) Press the ENTER key once the desired setting is correct to save. 4) Press HOME to return to normal operation.
Chapter 5: MANAGER MODE 5.2 Manager mode - about tab manager mode About Function & defaults descriptions modified Serial Number This option displays the serial number of the platform and console. See Service Mode to edit the serial numbers. Cannot be modified. Accumulated Distance Total distance on the unit since production. Cannot be modified. Accumulated Time Total time on the unit since production. Cannot be modified. Software Versions Software version. Cannot be modified.
Chapter 5: MANAGER MODE 5.3 manager mode - time tab Manager mode Time 12 function & defaults descriptions modified Maximum Time Default: 60 Minutes This option allows the club to set the maximum workout duration limits during peak and non peak hours. Maximum: 99 Minutes Minimum: 5 Minutes Default Time Default: 60 Minutes This option controls the default program time. Maximum: Max Time Setting Minimum: 5 Minutes Pause Time Default: 5 Minutes This option controls the default pause time.
Chapter 5: MANAGER MODE 5.4 manager mode - defaults tab manager mode Defaults function & defaults description modified Default Level Default: 1 This option controls the dafault program level. Maximum: 1 Minimum: 20 Default Age Default: 30 This option controls the default user's age used in the target HR calculations. Maximum: 100 Minimum: 10 Default Weight Default: 150 lbs / 68 kg This option controls the default weight used in the calorie calculations. Displayed in pounds or kilograms.
Chapter 5: MANAGER MODE 5.5 manager mode - tv tab manager mode TV 14 function & defaults descriptions modified Default Channel Default: 1 This option controls the default TV channel on start up. Channels 1-999 Default Volume Default: 1 This option controls the default TV volume on start up. Maximum: 17 Minimum: 1 Tuner Available This option controls the default TV function. Yes or No Setup This option is used to set the TV tuner function. Press the "-: key to enter this function.
Chapter 5: MANAGER MODE 5.6 manager mode - language tab manager mode Language language English function & defaults Select default language. flag unit Mile language Spanish modified This option allows the user to select a flag for a specific language.
chapter 6: engineering mode 6.1 engineering mode overview The Engineering Mode allows the club owner to keep track of the technical settings and error history for the bike. 1) To enter Engineering Mode, press ENTER, 2, 0, 0, 1, ENTER on the lower display. Engineering Mode will appear on the display (Figure A). 2) Follow the prompts to change the desired setting. 3) Press the ENTER key once the desired setting is correct to save. 4) Press HOME to return to normal operation.
chapter 6: engineering mode 6.2 engineering mode - calibration tab engineering mode Calibration function & defaults descriptions modified RPM Low Limit Charge: Default: 10 This option controls the RPM low limit to iPod charge. Range: 0 - 255 RPM Low Limit Resistance Default: 10 This option control the RPM low limit to show resistance.
chapter 6: engineering mode 6.3 engineering mode - statistics tab engineering mode Statistics 18 function & defaults descriptions This option displays the workout information for the unit.
chapter 6: engineering mode 6.4 engineering mode - errors tab engineering mode Errors function & defaults descriptions This option displays the error code history for the unit.
chapter 6: engineering mode 6.5 engineering mode - clubs tab engineering mode function & defaults Clubs Default: MATRIX 20 descriptions This option allows the club to select a screen header from a list.
chapter 6: engineering mode 6.6 engineering mode - club id tab engineering mode function & defaults Club ID descriptions This option records the Club ID of the fitness facility.
chapter 7: service mode 7.1 service mode overview The Service Mode allows an authorized service provider to test and store information on the bike. 1) To enter Service Mode, press ENTER, 3, 0, 0, 1, ENTER on the lower display. Service Mode will appear on the display (Figure A). 2) Follow the prompts to change the desired setting. 3) Press the ENTER key once the desired setting is correct to save. 4) Press HOME to return to normal operation.
chapter 7: service mode 7.2 service mode - setup tab service mode Setup function & defaults descriptionS Machine Type Default: Upright Bike This option selects the current model. Serial Number This option displays the serial number of the console and frame. Accumulated Distance This option displays the accumulated workout distance since production. Accumulated Time This option displays the accumulated workout time since production. Show Boot Factory Setting Only.
chapter 7: service mode 7.3 service mode - test tab service mode Test 24 function & defaults descriptions Keypad This option is for a keypad test. Touch Calibration This option starts a touch calibration. Follow the cross mark moving across the screen and touch. After testing 5 positions, touch the center to exit the test.
chapter 7: service mode 7.4 service mode - log tab service mode function & defaults Log descriptions This option records key component replacement history.
chapter 7: service mode 7.5 service mode - Date & time tab service mode function & defaults Date & Time 26 descriptions This option sets the current date and time on the machine.
Chapter 8: Troubleshooting 8.
Chapter 8: Troubleshooting 8.2 error codes on the console code class description solution 0x0441 b When the UCB implements a command, the LCB is not receiving this command. Check the machine type in Engineering Mode. Check the console cable connections at the UCB and LCB. 0x02AB c Machine type error. Set the correct machine type in Engineering Mode. 0x02B3 c Resistance type error. Set the correct machine type in Engineering Mode. 0x04A0 c Digital Communication Failure.
Chapter 8: Troubleshooting 8.3 LCB LED instructions led indicator description LED 1 RPM (AC Plug In). LED 2 +5V LED 3 +15V LED 4 Bus Voltage LED 5 RPM (Generator). LED 6 Status 1 (Program operation). LED 7 Status 2 (Resistance value in middle 1/2 VCC). LED 8 Status 3 (Digital Communication). LED 9 +12V (Console Power). WITHOUT AC PLUG - Normal LED 2 - LED 9 - On. LED 1 - Off (No AC plug detected). LED 5 - On (Generator power detected), WITH AC PLUG - NORMAL LED 2 - LED 9 - On.
Chapter 8: Troubleshooting 8.4 troubleshooting - display issues no display on the console or the display is dim when running led 9 led 1 led 8 led 5 symptom: The console will not power up or the display is dim. check point possible issue solution LEDs 2, 3, 4, 6, and 7 should be ON. If they are OFF, the LCB is damaged. Replace the LCB. If LED 1 is OFF. No AC power cord plugged in. Normal for an unpowered unit. If LED 5 is OFF. Generator has no RPM output. Normal for a powered unit.
Chapter 8: Troubleshooting 8.5 troubleshooting - error 0x04A0 error 0x04A0 (Digital communication failure) led 1 led 8 symptom: Error code 0x04A0 is displayed on the console. check point possible issue solution LEDs 2, 3, 4, 6, and 7 should be ON. If they are OFF, the LCB is damaged. Replace the LCB. If LED1 is OFF. No AC power cord plugged in. Normal for an unpowered unit. If LED 8 is OFF. Bad communication between UCB and LCB.
Chapter 8: Troubleshooting 8.6 troubleshooting - touch pad issues all or some of the function keys do not respond possible causes: 1) The touch pad is not calibrated properly. 2) The UCB is damaged. SOLUTION: 1) Perform a touch pad calibration in Service Mode: a. Press ENTER, 3, 0, 0, 1, ENTER on the lower number keypad. b. Press TEST on the display. c. Press TOUCH CALIBRATION on the display. d. Follow the cross mark moving across the screen and touch.
Chapter 8: Troubleshooting 8.7 troubleshooting - resistance issues High or no resistance possible causes: 1) 2) 3) 4) The The The The console cable is damaged or not properly plugged in. UCB is damaged. Generator is damaged. LCB is damaged. SOLUTION: 1) Check the console cable connections at the UCB and LCB. 2) Check if the generator is outputting variable power: a. Insert the probes from a multi-meter into the black and red wires on the generator wire harness connector (Figure A). b.
Chapter 8: Troubleshooting 8.8 troubleshooting - pedals slipping pedals slipping Possible causes: 1) The belt tension is not enough. 2) The one way bearing is damaged. SOLUTION: 1) Remove the covers and check the belt tension. a. Tighten the drive belt tension if needed by moving the spring tension clip to another hole. b. The ECB belt should be tightened to 85 ft / lbs. 2) If the belts are tensioned correctly, the one way bearing is damaged, replace the drive assembly. 8.
Chapter 8: Troubleshooting 8.10 troubleshooting - heart rate issues heart rate function does not work or is reading incorrectly possible causes: 1) 2) 3) 4) 5) 6) The The The The The The chest strap being used is not making good contact with the user's chest. chest strap is at a low battery status. chest strap is damaged. HR grips are damaged. HR board is damaged. UCB is damaged. SOLUTION: 1) Recenter the chest strap below the user's pectoral muscle (Figure A) and check again.
Chapter 8: Troubleshooting 8.11 troubleshooting - TV issues 1) This section will help with diagnosing problems with the integrated screen TV for the Matrix U7xe-01 Bike. 2) The TV should have power whenever the unit is powered up. If the TV will not power up when the power button is pressed: a) Press ENTER, 3, 0, 0, 1, ENTER on the upper number keypad. Press TEST on the display. Check to make sure that it says INCLUDE POWER next to the TV Keypad option.
Chapter 9: part replacement guide 9.1 CONSOLE REPLACEMENT 1) Remove the 4 screws holding the console to the frame (Figure A). 2) Disconnect the console cable and HR connections from the defective console and remove the console (Figure B). 3) Reinstall the wire connections to the new console. 4) Carefully push the wires into the console and mast until they are clear of the console / mast connection and attach the console to the mast using the 4 screws. 5) Test the bike for function as outlined in Section 9.
Chapter 9: Part Replacement Guide 9.2 HEART RATE HANDLEBAR REPLACEMENT 1) Remove the 2 screws holding on the handlebar cover (Figures A & B). 2) Remove the 4 screws holding the heart rate handlebar to the console mast being careful to support the handlebar (Figure C). 3) Carefully pull the wires from the console mast until the connectors are showing, and then disconnect the 3 wires from the handlebar and remove the defective handlebar (Figure D). 4) Reverse Steps 1-3 to install a new handlebar.
Chapter 9: Part Replacement Guide 9.3 HEART RATE GRIPS REPLACEMENT 1) 2) 3) 4) 5) 6) Using a flat screwdriver, pry the silver metal heart rate plate on the back side of the HR grip away from the plastic of the HR grip (Figure A). Disconnect the HR grip wire and remove the metal plate (Figure B). Remove the 3 screws holding the HR grip together (Figure C). Disconnect the level button and remove the two halves of the HR grip (Figure D). Reverse Steps 1-4 to install new HR grips.
Chapter 9: Part Replacement Guide 9.4 CUP HOLDER REPLACEMENT 1) Locate the cup holder on the back of the console (Figure A). 2) Pull up and remove the cup holder (Figure B). 3) Reverse Steps 1-2 to install a new cup holder.
Chapter 9: Part Replacement Guide 9.5 CONSOLE KEYPAD / OVERLAY REPLACEMENT 1) Remove the console as outlined in Section 9.1. 2) Remove the back cover of the console (Figure A). 3) Unplug and remove the faulty overlay (Figure B). 4) Clean the console area with alcohol to remove any left over adhesive (Figure C). 5) Remove the protective film over the display window of the overlay (Figure D). 6) Peel part of the protective film from the back of the overlay (Figure E).
Chapter 9: Part Replacement Guide 9.
Chapter 9: Part Replacement Guide 9.6 console mast removal 1) Remove the console as outlined in Section 9.1. 2) Remove the HR handlebars as outlined in Section 9.2. 3) Lift up the rubber boot at the bottom of the console mast (Figure A), and remove the 4 screws holding the console mast to the frame (Figure B). 4) Pull the wires out the bottom of the console mast and remove the mast (Figure C).
Chapter 9: Part Replacement Guide 9.7 seat pad replacement 1) Remove the 4 screws holding the seat pad to the seat post (Figure A). 2) Lift the seat pad away from the seat post (Figure B). 3) Reverse Steps 1-2 to install a new seat pad.
Chapter 9: Part Replacement Guide 9.8 Seat Post Replacement 1) 2) 3) 4) Remove the seat adjustment pin (Figure A). Pull the seat post upward until the stem comes away from the frame (Figure B). Remove the 4 nuts holding the seat pad to the seat post and remove the seat pad (Figure C). Reverse Steps 1-3 to install a new seat post.
Chapter 9: Part Replacement Guide 9.9 Seat Post Insert Replacement 1) 2) 3) 4) 5) Remove the seat adjustment pin (Figure A). Pull the seat post upward until the stem comes away from the frame and set it aside (Figure B). Remove the rubber boot that rests at the bottom of the seat post (Figure C). Grab the lip of the seat post insert and remove it from the seat post (Figure D). Reverse Steps 1-4 to install a new seat post insert.
Chapter 9: Part Replacement Guide 9.10 Pedal replacement 1) Use a 15 mm wrench to remove the pedal from the crank (Figure A). NOTE: For the right side pedal, the threads are normal. For the left side pedal, the threads are reversed (the pedal turns off counterclockwise). 2) Remove the pedal (Figure B). 3) Reverse Steps 1-2 to install a new pedal.
Chapter 9: Part Replacement Guide 9.11 Shrouds removal 1) Remove the pedals as outlined in Section 9.10. 2) Remove the seat adjustment pin (Figure A). 3) Remove the seat post and seat post boot (Figures B & C). 4) Remove the 13 screws holding the left shroud in place (Figure D). 5) Remove the 13 screws holding the right shroud in place (Figure E). 6) Once the screws are removed from both side shrouds, lift the shrouds away from the frame.
Chapter 9: Part Replacement Guide 9.12 LOWER CONTROL BOARD REPLACEMENT 1) 2) 3) 4) 5) 6) Remove the shrouds as outlined in Section 9.11. Remove the 3 screws holding the cover onto the lower board and remove the cover (Figure A). Disconnect the 3 wire connections to the lower board (Figure B). Remove the 2 screws holding the lower board to the frame (Figure C), and remove the lower board. Reverse Steps 1-4 to install a new lower board. Test the bike for function as outlined in Section 9.20.
Chapter 9: Part Replacement Guide 9.13 DRIVE BELT REPLACEMENT 1) Remove the right side shroud as outlined in Section 9.11. 2) Pull up on the tension assembly and walk the belt off of the pulley (Figure A). 3) Remove the belt (Figure B). 4) Reverse Steps 1-3 to install a new drive belt. NOTE: Be sure to reattach the tension spring (Figure C). If more tension is needed on the drive belt, multiple holes are available for the lower spring attachment (Figure D).
Chapter 9: Part Replacement Guide 9.14 ECB (ELECTRONIC BRAKE) BELT REPLACEMENT 1) 2) 3) 4) 5) 6) Remove the shrouds as outlined in Section 9.11. Loosen the nuts holding the ECB to the frame (Figure A), and remove the nuts putting tension on the ECB belt (Figure B). Once the tension has been removed, the ECB belt can be walked off of the pulley (Figure C). Pull the ECB out of the frame towards the front of the unit, and remove the ECB belt (Figure D). Reverse Steps 1-4 to install a new ECB belt.
Chapter 9: part replacement guide 9.15 ECB replacement 1) 2) 3) 4) 5) 6) Remove the shrouds as outlined in Section 9.11. Remove the nuts holding the ECB to the frame (Figure A), and remove the nuts putting tension on the ECB belt (Figure B). Once the tension has been removed, the ECB belt can be walked off of the pulley (Figure C). Pull the ECB out of the frame towards the front of the unit, and remove the ECB belt (Figure D). Reverse Steps 1-4 to install a new ECB.
Chapter 9: part replacement guide 9.16 pulley axle set replacement 1) Remove the shrouds as outlined in Section 9.11. 2) Remove the drive belt as outlined in Section 9.13. 3) Loosen the nuts holding the ECB to the frame (Figure A), and remove the nuts putting tension on the ECB belt (Figure B). 4) Once the tension has been removed, walk the ECB belt off of the pulley (Figure C). 5) Remove the C-clip holding the bearing in place on the right side of the frame (Figure D). 6) Remove the bearing (Figure E).
Chapter 9: part replacement guide 9.
Chapter 9: Part Replacement Guide 9.17 crank axle set replacement 1) 2) 3) 4) 5) 6) 7) 8) 9) Remove the shrouds as outlined in Section 9.11. Pull up on the tension assembly and walk the drive belt off of the pulley (Figure A). Remove the drive belt (Figure B). Remove the 3 screws holding the crank axle bearings in place on both sides (Figure C). Bend the tabs of the nut on the left side of the frame so that this nut will turn (Figure D). Use a 32 mm wrench to remove the crank axle nuts (Figure E).
Chapter 9: Part Replacement Guide 9.18 rear stabilizer replacement 1) Lean the bike to one side and remove the 4 screws holding the rear stabilizer to the frame (Figure A). 2) Remove the rear stabilizer (Figure B). 3) Reverse Steps 1-2 to install a rear stabilizer.
Chapter 9: Part Replacement Guide 9.19 Front stabilizer replacement 1) Lean the bike to one side and remove the 4 screws holding the front stabilizer to the frame (Figure A). 2) Remove the front stabilizer (Figure B). 3) Reverse Steps 1-2 to install a new front stabilizer.
Chapter 9: Part Replacement Guide 9.20 Testing the BIKE Once the unit or replacement part is fully installed and assembled and properly placed on the floor, use the following instructions to setup and test the machine: 1) Check that the console is set for bike. a. Press ENTER, 3, 0, 0, 1, ENTER on the lower number keypad to enter Service Mode. b. Press SETUP on the display. c. Press MACHINE TYPE on the display. d. Press BIKE on the display. e. Press UPRIGHT on the display. f.
Chapter 10: bike Specifications and Assembly Guide 10.1 U7xe-01 BIKE SPECIFICATIONS console Display Type 15" Touch Screen LCD Display Feedback Time, Distance, Calories, Calories per hour, Speed, Heart Rate, METs, Watts, Level, RPM, Dynamic Profile Display, Static Profile Display.
Chapter 10: bike Specifications and assembly guide 10.
Chapter 10: bike SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 ASSEMBLY INSTRUCTIONS after these assembly steps are complete, be sure to setup and test the unit as outlined in section 9.20.
Chapter 10: bike SPECIFICATIONS AND ASSEMBLY GUIDE 10.
Chapter 10: bike specifications and assembly guide 10.
Chapter 10: bike SPECIFICATIONS AND ASSEMBLY GUIDE 10.
Chapter 10: Bike specifications and assembly guide 10.4 Adjusting the pedal straps and SEAT Adjusting the pedal straps The straps are designed to fit your individual foot size and should be adjusted tight enough to keep your foot from slipping. The pedals include spring loaded clips for easy adjustment. To tighten the strap, pull down the open end of the strap. To loosen the strap, push down on the top of the clip and pull the strap up. Release the clip to lock the strap in place.
Chapter 10: bike specifications and assembly guide 10.5 LEVELING THE BIKE STABILIZING the MATRIX U7xe-01 BIKE After positioning the bike in its intended location, check its stability by attempting to shake it side to side. Shaking or wobbling indicates that your bike needs to be leveled. Determine which leveler is not resting completely on the floor. Loosen the nut with one hand to allow the leveler to rotate.
Chapter 10: bike specifications and assembly guide 10.6 programming the tv 1) Press ENTER, 1, 0, 0, 1, ENTER on the number keypad and Manager Mode will appear on the display. 2) Press TV on the display (Figure A). 3) Press Setup on the display and a TV will appear in the top right corner (Figure B). 4) Press the - key on the number keypad and a Menu will appear on the TV (Figure C). 5) Use the volume keys to move horizontally in the Menu and the channel keys to move up or down.
Chapter 10: bike specifications and assembly guide 10.
chapter 11: software upgrade guide 11.1 software upgrade instructions 1) 2) 3) 4) 5) 6) Copy three software files (7xe deploy.cab, io.txt, and update.config) onto a USB drive. Turn on the power to the bike, wait until the standby picture has been cleared (Figure A). Insert the USB drive into the Reprogram Port in the back of the console back cover (Figure B). The upgrade procedure will run automatically (Figure C). When the update is complete, the display will prompt to remove the USB drive (Figure D).
NOTES 70
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