User guide

Matrox EpicA Series – User Guide 29
Problem Can’t record DVD video
See “Can’t record video with a video recorder”, page 31.
TV output
The following troubleshooting items are related to TV output support (see “TV output (Epica TC2-
Lite and Epica TC2 only)”, page 14).
Problem TV image is garbled or unusable .
(blank screen, rolling or overlapping screen images)
1
Cause Your TV or video recorder may not be properly connected.
1
Solution Make sure your TV or video recorder is properly connected. For more information, see
“Connection setup”, page 14.
2
Cause Your TV or video recorder may not be properly set up.
1
Solution If a TV is connected to your Matrox graphics card and the TV has a TV/VIDEO switch, set it
to
VIDEO . For more information, see your TV manual.
2
Solution If a video recorder is connected to your Matrox graphics card and the video recorder has a
TUNER/LINE switch, set it to LINE . For more information, see your video recorder manual.
3
Cause Matrox software may not be set up for TV output. Particularly, the TV standard selected may
not be correct.
1
Solution Windows 2000/XP – See “Software setup”, page 16.
4
Cause TV output isn’t supported with full-screen DOS display modes (for example, the
information you see before Windows starts) or with standard VGA mode (for example, when
you restart Windows in “safe mode”). Older programs may use these display modes. While
one of these display modes is in use, your TV displays nothing (black).
1
Solution View the program you’re using with your computer monitor instead of your TV.