User guide

Matrox User Guide 15
2
Cause Your output card may have insufficient power. In this case, the
indicator light labeled
Fail on your output card is red.
1
Solution Make sure the power supply cable for your output card is firmly in place (see “Connect the
power supply to the output card”, page 7).
2
Solution Try moving your output card to another PCIe slot in your computer. For instructions on how
to safely install your Matrox card, see “Hardware installation”, page 5.
3
Cause The power supply of your computer may not be powerful enough for all the devices on your
computer.
1
Solution For advanced users – Remove unnecessary devices from your computer (for example, an
unused network card or an extra CD-ROM drive). For more information, see your system
manual or the documentation for each device.
2
Solution You may be able to upgrade the power supply of your computer.
4
Cause If you have more than one PCIe × 16 slot, your graphics card may be using a slot wired
electronically to support PCIe
× 1, × 4, or × 8 speeds.
1
Solution Try moving the PCIe card to another PCIe slot in your computer. For more information on
the PCIe support of your system, see your system manual.
5
Cause There may be unsupported graphics hardware in your computer.
1
Solution If an unsupported graphics card is plugged into an expansion slot, remove it.
2
Solution If graphics hardware is built into your computer motherboard, your system may not have
automatically disabled it when you inserted your Matrox card. Check your system manual for
instructions on how to disable your computer’s built-in graphics hardware.
6
Cause Your computer BIOS (Basic Input/Output System) settings may be incorrect.
1
Solution Change your BIOS settings. For more information on your computer BIOS, see your system
manual.
7
Cause Your computer BIOS may not be up to date. For more information on your computer BIOS,
see your system manual.
1
Solution Reinstall your previous graphics card and, if possible, update your computer BIOS. This can
usually be done with software from the manufacturer of your computer. Contact your system
vendor or manufacturer to get a BIOS update for your computer.