User guide

34 Matrox Graphics Card – User Guide
DVD
The following troubleshooting items address problems related to DVD. (For general video-related
troubleshooting items, see “Video”, page 32.)
Problem DVD video playback is jerky (skipping frames)
1
Cause
Your DVD drive may be too slow.
1
Solution
If your DVD drive supports DMA transfers, enable this feature (see page 32).
Problem Can’t play certain DVD videos
1
Cause
A DVD video may not play back because the region setting on your DVD player doesn’t
match the region code on the DVD-ROM disc. DVD players and videos use region codes to
prevent the playback of video that was intended only for a certain region or market.
1
Solution
To get a copy of a DVD video that’s compatible with the region code of your DVD player,
contact the vendor of that video.
Problem Can’t record DVD video
See “Can’t record video with a video recorder”, page 36
TV output
The following troubleshooting items are related to TV output support (see “TV output, page 34).
Problem TV image is garbled or unusable
(a blank screen, or rolling or overlapping screen images)
1
Cause
Your TV or video recorder may not be properly connected.
1
Solution
Make sure your TV or video recorder is properly connected. For more information, see
“Connection setup, page 6.
2
Cause
Your TV or video recorder may not be properly set up.
1
Solution
If a TV is connected to your Matrox graphics card and the TV has a
TV/VIDEO
switch, set it
to
VIDEO
. For more information, see your TV manual.