ENGLISH Matrox® Maevex™ 5100 Series Maevex 5150 Encoder • Maevex 5150 Decoder User Guide 20176-301-0160 2014.01.
Contents About this user guide ............................................................................................. 5 Using this guide .......................................................................................................................................5 More information ....................................................................................................................................5 Overview ......................................................................
Installing Matrox PowerStream ............................................................................ 25 Before you begin ....................................................................................................................................25 Obtaining Matrox PowerStream ............................................................................................25 Selecting the proper software ................................................................................................
Information we need ..............................................................................................................48 Firmware package ..................................................................................................................................48 View your warranty information ..........................................................................................................48 Register your Matrox product ............................................................
About this user guide Your Matrox user guide provides information on connecting and using your Matrox hardware. For information on Matrox PowerStream software features and options, see the help file included with your PowerStream software. Using this guide This guide assumes you’re familiar with basic functions like click, right-click and double-click, and that you’re familiar with the basics of the operating system you’re using.
Overview Thank you for purchasing a Matrox Maevex Series product. Matrox Maevex is a video distribution over IP solution that consists of one or more encoder units and one or more decoder units capable of extending video and audio over a standard IP network.
Hardware supplied* Maevex 5150 Encoder – Encoder unit, 1 power supply, 1 DVI to HDMI adapter, 1 CAT 5e network cable (6 ft/1.8 m), 1 analog audio cable. Maevex 5150 Decoder – Decoder unit, 1 power supply.
Installation overview To install your Matrox product: 1 Connect your product – see “Connecting your Maevex Encoder and Decoder units”, page 9. 2 Validate your setup – see “Validating your Maevex setup”, page 22. 3 Install the software – see “Installing Matrox PowerStream”, page 25.
Connecting your Maevex Encoder and Decoder units How it works Matrox Maevex Encoder and Decoder units work in conjunction to provide unicast (one-to-one) or multicast (one-to-many) streaming over an IP network. Using Matrox PowerStream software, you can manage your entire Maevex network from a single system. A Matrox Maevex environment is made up of four (4) elements connected to a network: Source Maevex Decoder Maevex Encoder Controller system 9 Source – A video source connected to an encoder.
Setting up your Maevex environment Before connecting your units, we recommend you: Have a DHCP (Dynamic Host Configuration Protocol) server Have a DNS (Domain Name System) server Have a controller system Use at least one output device (monitor or HDTV) to preview your video sources Make sure all devices (Maevex units and controller system) are on the same subnet Have at least one video source Adding an encoder or a decoder unit to your environment To avoid potential problems, before
If the environment password doesn’t match a unit password, that unit is listed as Access denied. Also, you won’t be able to access the properties of that unit. Changing a password If a unit in your environment is listed as Access denied in PowerStream, you must change the unit password to match the environment password. To change the password for one unit, click the Change Password icon ( ) in the upper margin of the unit tile.
Connection overview Maevex 5150 Encoder – Back 5V DC LAN1 power (network) VGA (monitor) HDMI Out (monitor) RS-232 (source) HDMI In (source) Line Out USB (controller system) Line In (source) Matrox Maevex 5100 Series – User Guide 12
Maevex 5150 Decoder – Front RS-232 (monitor) USB Maevex 5150 Decoder – Back 5V DC power Line Out HDMI (monitor) LAN1/LAN2 (network or decoder unit) 13 Matrox Maevex 5100 Series – User Guide
Connector Encoder Decoder Connector descriptions 5V DC power 9 9 Required encoder connection Description Connect the 5V DC power supply included with your product to this connector. While the 5V DC power supply is connected to the unit and electrical socket, the power LED ( ) is active (not black). For more information on LEDs, see “Description of LEDs”, page 22. 9 Connect a digital monitor to this connector.
Encoder Decoder Connector USB 9 9 Currently unsupported. VGA 9 Required encoder connection Description Optional – Connect an analog monitor to this connector. For local viewing of uncompressed video from your video source. Step-by-step connection setup This section guides you through the step-by-step connection setup of your Maevex 5150 Encoder and Decoder units. Maevex 5150 Encoder 1 Connect your video input Connect your video source to the HDMI In connector on your encoder unit.
2 Connect to your network Connect a network cable to the LAN 1 connector on your encoder unit. Network cable 3 Connect your analog audio input (optional) Connect the analog audio output of your video source to the Line In ( ) connector on your encoder unit. Audio cable 4 Connect your video output (optional) If you’re connecting a digital monitor to your unit, connect the monitor cable to the HDMI Out connector on your encoder unit.
If you’re connecting an analog monitor to your unit, connect your monitor cable to the VGA connector on your encoder unit. Note: In PowerStream, while your encoder is set to Pass through as the local output method, the VGA connector is disabled. VGA cable 5 Connect your analog audio output (optional) Connect your analog audio output device (such as speakers) to the Line Out ( ) connector on your encoder unit.
After connecting your Maevex encoder unit, we recommend you validate your connection setup before you continue (see “Validating your Maevex setup”, page 22). After you validate your setup, install your Matrox software (see “Installing Matrox PowerStream”, page 25). Maevex 5150 Decoder 1 Connect your video output Connect a digital monitor to the HDMI connector on your decoder unit. If your digital monitor doesn’t support HDMI output, use an HDMI adapter to connect it to your decoder unit.
3 Connect your analog audio output (optional) Connect your analog audio output device (such as speakers) to the Line Out ( ) connector on your decoder unit. Audio cable 4 Connect your power supply Connect your power supply included with your product to the 5VDC connector on your decoder unit. While the 5V DC power supply is connected to the unit and electrical socket, the power LED ( ) is active (not black). For more information on LEDs, see “Description of LEDs”, page 22.
Daisy chaining your decoder units You can daisy chain the network connections for your decoder units by connecting one decoder to another. Maevex Decoder unit Maevex Decoder unit Maevex Decoder unit Network When daisy chaining decoders, consider the following: Some DHCP servers may encounter problems when assigning an IP address to a new decoder daisy chained to an existing decoder in your Maevex environment.
Resetting your unit To reset a Decoder or Encoder unit, press and hold the Reset button on your unit with the tip of a paper clip: Reboot – Holding for less than 2 seconds reboots your unit and keeps your settings. This keeps all your unit settings, including the IP address and password. Factory reset – Holding for more than 5 seconds (until the LED turns amber) reboots your unit and restores the factory settings. This resets all unit settings, including the IP address and password.
Validating your Maevex setup After connecting your Maevex units, we recommend you validate your connection setup, network discovery, and the quality of your audio and video sources before you continue. Description of LEDs The network connector LEDs and power LED ( ) on your Maevex units provide information that can help you troubleshoot your Matrox product.
Validating network discovery Maevex units are initially assigned their IP addresses through DHCP (Dynamic Host Control Protocol). After connecting your devices, we recommend verifying that all your devices are discovered by the network. Windows 8/7 – To make sure all your units are discovered by the network: Windows 8 – From the Start screen, go to All Apps Æ Windows System Æ File Explorer Æ Network. Under Other Devices, make sure all the Maevex units connected are listed.
Using pass through or confidence preview For your encoder, PowerStream has two local output options: Pass through – When using pass through, your encoder outputs the video and audio signals of your source directly to your monitor and audio output device. While this is enabled, the local output settings of your encoder are disabled.
Installing Matrox PowerStream This section describes how to install Matrox PowerStream software for Windows® 8, Windows® Server® 2012, Windows® 7, and Windows® Server® 2008 R2. Before you begin If a version of Matrox PowerStream software is already installed on your system, we recommend you uninstall it before installing a newer version. You may need administrator rights to install or uninstall certain software. For more information, see Windows documentation or contact your system administrator.
Matrox PowerStream software Matrox PowerStream software enables you to remotely control, manage, and update your Maevex units from a controller system in your Maevex environment. Note: To assign an initial IP address to your units, a DHCP (Dynamic Host Configuration Protocol) server is required. Accessing Matrox PowerStream Windows 8/7 – To access the main interface of PowerStream: Windows 8 – From the Start screen, click PowerStream.
Troubleshooting What to do if you have a problem If you experience problems with your Matrox product: Make sure you’re using the correct connectors, and that all connectors are properly fastened. For more information, see “Connecting your Maevex Encoder and Decoder units”, page 9. Review the documentation provided with your Matrox product, including the information in this section, to see if your problem is already addressed.
Windows 8/7 – 1 Windows 8 – Open the Settings charm, click Control Panel. Windows 7 – Click Start Æ Settings * Æ Control Panel. (* Depending on your version and configuration of Windows, this part of the step may not be necessary.) 2 Click Network and Internet * Æ Network and Sharing Center Æ Change advanced sharing settings. (* Depending on your version and configuration of Windows, this part of the step may not be necessary.
2Solution If one of the passwords is unknown, uninstall PowerStream from one of the controller systems, and then reinstall it. When prompted, enter your existing environment password. You also need to perform a factory reset on all unaccessible units . Problem Power indicator light is red (solid) 1Cause Your Matrox product encountered an error. 1Solution Try a factory reset of your unit (see “Resetting your unit”, page 21).
5Cause If your monitor supports multiple input sources (analog/digital), it may be configured to use the wrong source. 1Solution Make sure your monitor is using the correct input source. For more information on selecting the input source for your monitor, see your monitor documentation. 6Cause The HDMI cable may have been connected to your encoder or decoder output after the encoding or decoding process started. 1Solution In PowerStream, stop, then start the encoding or decoding process again.
Decoder – Make sure the settings for Crop video are set to properly show the video. For more information, see Matrox PowerStream help. Problem Encoder only – Using ‘pass through’, the screen is unusable (blank or blinking screen) 1Cause Your monitor may be incompatible with the display mode used by your source. 1Solution Make sure your monitor and your source support similar display modes. To validate the quality of your source, see “Validating video and audio quality”, page 23.
1Solution Configure your system to use a fixed IP address (such as local host – 127.0.0.1) as its DNS server. Windows 8/7 – 1 Windows 8 – Open the Settings charm, click Control Panel. Windows 7 – Click Start Æ Settings * Æ Control Panel. (* Depending on your version and configuration of Windows, this part of the step may not be necessary.) Problem 1Cause 2 Click Network and Internet * Æ Network and Sharing Center Æ Change adapter settings Æ Local Area Connection (double-click*) Æ Properties Æ Yes.
Problem 1Cause “Web services fails” message appears after attempting to change decoder settings The decoding process may take all the decoder’s resources. 1Solution Stop the decoding process, make your changes, and restart the decoding process. 2Solution When making changes to multiple decoders connected to the same encoder, stop the encoder, make the changes on your decoders, then restart the encoder.
Problem Video appears stretched or squished 1Cause There may be a problem with your video source. 1Solution 2Cause Verify the quality of your source. For more information, see “Validating video and audio quality”, page 23. You may be encoding at a resolution that has a different aspect ratio than what your source or output is using. 1Solution Try selecting a video size with the same aspect ratio as your source. 2Solution Make sure Use specific video size is disabled.
2Solution 2Cause If Use specific video size is enabled, try disabling it to avoid scaling by the encoder. You may be using a lower display resolution than what your monitor supports, or your monitor supports display scaling. 1Solution In PowerStream, adjust Force display mode to use the highest display resolution available. This generally results in better image quality. Problem Poor video quality or video is jerky (skipping or dropping frames) Note: Jerky video may be the result of slow recording.
2Cause 1Solution 3Cause 1Solution 4Cause 1Solution 5Cause Audio cables may be loose, or the audio output device may not be properly connected. Make sure you’re using the correct connectors, all connectors are properly fastened, and that all power cables are firmly in place. There may be a problem with your audio source. Verify the quality of your source. For more information, see “Validating video and audio quality”, page 23. The PowerStream Audio setting of your unit may be too low, too high, or muted.
Problem 1Cause Inconsistent sound quality between video files The audio level for the original video sources differs. 1Solution Resample the original video sources to normalize the audio output between sources. 2Solution Your source may be able to normalize audio levels automatically. For more information, see your source documentation.
Product information Specifications Maevex Encoder Maevex 5150 Encoder Video input connector Video output connectors 1× HDMI 1× HD-15 (VGA) + 1× HDMI Audio input connector 1× mini-stereo jack Audio output connector 1× mini-stereo jack Network connector 1× RJ45 Video stream output MPEG-4 Part 10 / AVC (H.
Maevex Decoder Maevex 5150 Decoder Video output connectors 1× HDMI Audio output connector 1× mini-stereo jack Network connectors 2× RJ45 Video stream output MPEG-4 Part 10 / AVC (H.264) Supported resolutions 1920 × 1200, 1920 × 1080, 1680 × 1050, 1600 × 1200, 1600 × 900, 1440 × 900, 1400 × 1050, 1360 × 768, 1280 × 1024, 1280 × 960, 1280 × 720, 1024 × 768, 800 × 600, 720 × 576, 720 × 480, and 640 × 480 *† Additional supported HDMI resolutions † 1080p50, 1080p30, 720p50, and 576p50 12.83 cm × 2.
External power supply Input AC voltage range 100 to 240 V AC Input frequency 50-60 Hz Input connector IEC 60320-C8 Output voltage +5 V DC Output connector DIN 4 male (4-pin) with lock Maximum power consumption 15 W Audio HDMI Stereo audio Bits per sample Sampling rates supported 2 channel L-PCM 16 or 24 bits per channel, 2 channel (Left and Right) 32, 44.1, or 48 kHz Analog Audio connector type 3.5 mm stereo audio jacks Input sensitivity (L/R) 0.
Networking support IPv4 support 10/100/1000 Base-T Ethernet Streaming protocol: RTSP (RTP, RTCP, and UDP) unicast and multicast Required command and control network protocols: TCP/IP, UPnP, and HTTPS CAT 5, 5e, 6, and 7 cables Your Matrox product supports EDID v1.3 (monitor settings) and DDC-2B (Plug-and-Play monitor). The display resolutions available depend on your monitor and PowerStream settings.
Appendix A – Providing adequate airflow Because the body of your unit is used to disperse heat, it requires adequate airflow to ensure proper operation and to prevent damage. The following provides guidelines for effective airflow around your unit. Leave the proper amount of room around your unit – To prevent airflow restriction, we recommend allowing at least 0.75 inches (1.91 cm) of clearance between the top of your unit and the mounting surface.
Appendix B – Mounting your units This section provides guidelines for mounting your Maevex units in rack mounts or on VESA mounts using one or multiple mounting kits available from Matrox: the rack mounting kit and the angled bracket kit. Mounting guidelines To prevent damage to your Matrox hardware, read the following guidelines before mounting your Matrox hardware: Mounting shelf only – To install your mounting shelf, fasten it to the rack as per your rack’s instructions.
Maevex encoder Your Maevex encoder unit has two (2) mounting holes under its casing. Use two (2) 6 mm M3 flat-head screws (included with your mounting shelf) to secure each unit. You need to remove the four (4) rubber pads under your encoder unit before you can secure your unit to the shelf. Maevex decoder Your decoder unit has two (2) mounting holes on each side. To mount your decoder horizontally, you need two (2) angled brackets (kit sold separately).
Mounting your Maevex decoder units vertically Using the mounting shelf kit in a rack mount, you can mount ten (10) Maevex decoder units vertically on a single shelf. Mounting Maevex decoder units vertically requires the height of a 3U shelf. Your Maevex decoder unit has two (2) mounting holes on each side. Use two (2) 6 mm M3 flat-head screws (sold separately) to secure each unit to the mounting shelf.
Right side mount Mounting your Maevex decoder units on VESA mounts You can mount your Maevex decoder units on VESA compliant mounts (75, 100, or 200 mm) or on the back of devices with VESA compliant mounting holes. To mount your decoder unit on a VESA mount, you need two (2) angled brackets (kit sold separately). Your Maevex decoder unit has two (2) mounting holes on each side. Use four (4) 6 mm M3 screws (included in your kit) to secure each unit to the angled brackets.
Mounting to a 75 or 100 mm mounting space To mount your decoder on a 75 or 100 mm mounting space: Attach the brackets to your VESA mount before attaching your brackets to your unit. Use two (2) M4 screws (sold separately) to attach your brackets to the mount. Use four (4) 6 mm M3 flat-head screws (included in your kit) to attach your brackets to your unit.
Customer support Matrox Web Our Web site has product literature, press releases, technical material, a sales office list, trade show information, and other relevant material. Visit the Matrox Graphics Web site at www.matrox.com/graphics. Technical support Matrox values your business and offers professional support for your Matrox product. If your product was purchased through a Matrox dealer, contact your dealer for product support. This is the quickest and most effective method of technical assistance.
Register your Matrox product Please register online (www.matrox.com/graphics/en/registration) to be eligible for customer support, new product announcements, and information on special offers and upcoming events.
USA FCC Compliance Statement Compliance Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
KOREA KCC 전자파 적합 등록 안내 (Class B) 이 기기는 가정용 (B 급 ) 으로 전자파적합등록을 한 기기로 주거 지역에서는 물론 모든 지역 에서 사용할 수 있습니다 . EUROPE (English) European user’s information – Declaration of Conformity Remark for the Matrox hardware products supported by this guide These devices comply with EC Directive 2004/108/EC for a Class B digital device. They have been tested and found to comply with EN55022/CISPR22 and EN55024/CISPR24.
(Italiano) Questo prodotto incorpora la tecnologia di protezione di copia protetta da uno o più brevetti USA e da altri diritti di proprietà intellettuale di Rovi Corporation. È vietato decodificare o disassemblare il prodotto. (Español) Este producto incorpora tecnología de protección de copia que está protegida por patente(s) de EE. UU. y por otros derechos de propiedad intelectual de Rovi Corporation. La ingeniería inversa y el desmontaje están prohibidos.
Copyright © 2014 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati • Marcas registradas Matrox Electronic Systems Ltd. / Matrox Graphics Inc. ................................
SD, SDHC and SDXC Logos are trademarks of SD-3C, LLC. • (English) Registered trademarks are registered in the United States, Canada, and/or other countries. All other nationally and internationally recognized trademarks and tradenames are hereby acknowledged. • (Français) Les marques déposées sont déposées aux États-Unis, au Canada et/ou dans d’autres pays. Toutes les autres marques et tous les autres noms déposés reconnus nationalement ou internationalement sont également reconnus par les présentes.
(English) Disclaimer THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE. Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The information provided by this document is believed to be accurate and reliable at the time it is written. However, no responsibility is assumed by Matrox Graphics Inc.
Matrox Graphics Inc. 1055 Saint Regis Boulevard Dorval, Quebec, Canada H9P 2T4 North America: 1-800-361-1408 International: (514) 822-6000 Email: graphics@matrox.com Web site: www.matrox.com/graphics Technical support: www.matrox.com/graphics/support To locate the sales office nearest you, visit www.matrox.
