User guide

16 Matrox C-Series – User Guide
Problem Wrong color balance, screen image off-center, or no picture at all
1
Cause Your monitor video controls may be improperly set.
1
Solution Adjust your monitor controls (brightness, contrast, and so on). For more information, see
your monitor manual.
2
Cause Your monitor may not be properly connected (the connectors aren’t properly fastened or the
monitor power cable isn’t firmly in place) or may have been disconnected.
1
Solution Make sure you’re using the correct connectors, that all connectors are properly fastened, and
that all power cables are firmly in place. For more information, see “Connecting your
monitors”, page 11.
3
Cause If your monitor supports multiple input sources (analog/digital), it may be configured to use
the wrong source.
1
Solution Make sure your monitor is using the correct input source. For more information on selecting
the input source for your monitor, see your monitor documentation.
2
Solution Change your connection setup to use a different input source. For more information, see
“Connecting your monitors”, page 11.
4
Cause Digital monitors only – Your monitor cable may have an integrated analog/digital connector
(DVI-I).
1
Solution Make sure the DVI connector on your monitor cable is digital only (DVI-D). For more
information, see your monitor documentation.
Problem After the startup screen, or after display settings are changed, the
screen image is garbled or unusable
(blank screen, rolling or overlapping screen images)
1
Cause Files on your system may have been deleted or corrupted.
1
Solution Uninstall, then reinstall Matrox software:
Note: Before removing software, make sure you have all the necessary files to reinstall
software that may still be needed. Also, make sure the display driver you reinstall supports
all Matrox products in your computer.
Note: You may need administrator rights to uninstall certain software. For more
information, see Windows documentation.