ENGLISH Matrox® DualHead2Go™ and TripleHead2Go™ DualHead2Go Digital Edition • DualHead2Go DP Edition • DualHead2Go Digital ME TripleHead2Go Digital Edition • TripleHead2Go DP Edition • TripleHead2Go Digital SE User Guide (Mac® version) 20121-301-0250 2012.10.
Contents Overview ...................................................................................................................4 Hardware supplied....................................................................................................................................4 Optional hardware (sold separately)........................................................................................................6 Software supplied....................................................................
Installing your Matrox PowerDesk software ........................................................ 40 Obtaining Matrox PowerDesk software ................................................................................................40 Installing your Matrox PowerDesk software .........................................................................................40 Starting the Matrox quick setup utility .................................................................................................
Overview Thank you for purchasing this Matrox GXM product. DualHead2Go and TripleHead2Go products enable you to connect two to three analog, digital, or DisplayPort™ monitors at a time to your Mac system.
DualHead2Go Digital ME Matrox hardware Matrox input cable (Mini DisplayPort to DisplayPort) USB cable TripleHead2Go Digital Edition Matrox hardware Matrox input cable (HD-15 to HD-15) Matrox input cable (DVI to DVI) USB cable TripleHead2Go DP Edition Matrox hardware Matrox input cable (DisplayPort to DisplayPort) USB cable Thunderbolt/Mini DisplayPort to DisplayPort adapter USB cable Mini DisplayPort to DisplayPort cable TripleHead2Go Digital SE Matrox hardware Matrox input cable (DisplayP
Optional hardware (sold separately) Depending on your connection setup, you may also need any of the following hardware: DVI to HD-15 (VGA) adapter Micro-DVI to VGA adapter Mini-DVI to VGA adapter DisplayPort to DVI adapter For more information on connecting your product, see the “Connection setup” section for your Matrox product. To purchase any Matrox cables or adapters not included with your Matrox product, see the Matrox online store (shopmatrox.com).
Connecting your DualHead2Go Digital Edition product This section describes how to connect two (2) digital (DVI-I) or analog monitors to your Matrox product. Note: To purchase any Matrox cables or adapters not included with your product, see the Matrox online store (shopmatrox.com). To purchase any optional Apple cables or adapters, see your Apple retailer.
Connection overview Step-by-step connection setup 1 Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. 2 Connect the USB cable Plug one end of the USB cable provided with your Matrox product into the USB connector ( ) on your Matrox product.
Plug the other end of the USB cable into a powered USB port on your computer. For more information on powered USB ports, see your system manual. Note: If your computer doesn’t have a powered USB port, you’ll need a separate adapter. To purchase a Matrox power adapter for your product, see the Matrox online store (shopmatrox.com). 3 Attach the Matrox input cable Attach one end of the cable provided with your Matrox product to the input connector ( ) on your Matrox product.
4 Connect the first monitor If your monitor has a DVI connector, use your monitor cable to connect your monitor directly to the first connector ( ) on your Matrox product. If your monitor has an HD-15 connector, use a DVI to HD-15 adapter (sold separately) to connect your monitor to the connector. 5 Monitor cable (DVI) Connect the second monitor If your monitor has a DVI connector, use your monitor cable to connect your monitor directly to the second connector ( ) on your Matrox product.
Connecting your DualHead2Go DP Edition product This section describes how to connect two (2) DisplayPort or digital (DVI) monitors to your Matrox product. WARNING: To avoid damaging the DisplayPort connector on your DisplayPort monitor cable or on your Matrox product, carefully remove the DisplayPort cable by pressing the latch on the top of the DisplayPort connector while removing the connector.
Connection overview Step-by-step connection setup 1 Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. 2 Connect the USB cable Plug one end of the USB cable provided with your Matrox product into the USB connector ( ) on your Matrox product. Plug the other end of the USB cable into a powered USB port on your computer. For more information on powered USB ports, see your system manual.
3 Attach the Matrox input cable Attach one end of the Matrox DisplayPort to DisplayPort cable provided with your Matrox product to the DisplayPort input connector ( ) on your Matrox product. Matrox input cable (DisplayPort to DisplayPort) Attach one end of the Thunderbolt/Mini DisplayPort to DisplayPort adapter provided with your Matrox product to the DisplayPort connector on your Matrox input cable. Attach the other end to the mini DisplayPort graphics connector on your computer.
If your monitor has a DVI connector, use a DisplayPort to DVI adapter (sold separately) to connect your monitor to the connector. DisplayPort to DVI adapter Monitor cable (DVI) 5 Connect the second monitor Use your monitor cable to connect your monitor directly to the second connector ( ) on your Matrox product. Monitor cable (DisplayPort) If your monitor has a DVI connector, use a DisplayPort to DVI adapter (sold separately) to connect your monitor to the connector.
Connecting your DualHead2Go Digital ME product This section describes how to connect two (2) digital (DVI-D) monitors to your Matrox product. WARNING: To avoid damaging the DisplayPort connector on your DisplayPort monitor cable or on your graphics hardware, carefully remove the DisplayPort cable by pressing the latch on the top of the DisplayPort connector while removing the connector. Note: To purchase any Matrox cables or adapters not included with your product, see the Matrox online store (shopmatrox.
Connection overview Step-by-step connection setup 1 Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. 2 Connect the USB cable Plug one end of the USB cable provided with your Matrox product into the USB connector ( ) on your Matrox product. Plug the other end of the USB cable into a powered USB port on your computer. For more information on powered USB ports, see your system manual.
3 Attach the Matrox input cable Attach one end of the Matrox mini DisplayPort to DisplayPort cable provided with your Matrox product to the DisplayPort input connector ( ) on your Matrox product. Matrox input cable (Mini DisplayPort to DisplayPort) Attach the other end to the mini DisplayPort graphics connector on your computer.
4 Connect the first monitor Connect the DVI connector on your monitor cable directly to the first connector ( ) on your Matrox product. Monitor cable (DVI) 5 Connect the second monitor Connect the DVI connector on your monitor cable directly to the second connector ( ) on your Matrox product. Monitor cable (DVI) Your Matrox product is now connected. Restart your computer and install your Matrox software (see “Installing your Matrox PowerDesk software”, page 40).
Connecting your TripleHead2Go Digital Edition product This section describes how to connect up to three (3) digital (DVI-I) or analog monitors to your Matrox product. To connect three (3) monitors, see “Connecting three monitors”, page 20. To connect two (2) monitors, see “Connecting two monitors”, page 23. Note: To purchase any Matrox cables or adapters not included with your product, see the Matrox online store (shopmatrox.com).
Connecting three monitors Connection overview Step-by-step connection setup 1 Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. 2 Connect the USB cable Plug one end of the USB cable provided with your Matrox product into the USB connector ( ) on your Matrox product.
Plug the other end of the USB cable into a powered USB port on your computer. For more information on powered USB ports, see your system manual. Note: If your computer doesn’t have a powered USB port, you’ll need a separate adapter. To purchase a Matrox power adapter for your product, see the Matrox online store (shopmatrox.com).
4 Connect the first monitor If your monitor has a DVI connector, use your monitor cable to connect your first monitor directly to the first connector ( ) on your Matrox product. If your monitor has an HD-15 connector, use a DVI to HD-15 adapter (sold separately) to connect your monitor to the connector. 5 Monitor cable (DVI) Connect the second monitor If your monitor has a DVI connector, use your monitor cable to connect your second monitor directly to the second connector ( ) on your Matrox product.
Connecting two monitors Connection overview Step-by-step connection setup 1 Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. 2 Connect the USB cable Plug one end of the USB cable provided with your Matrox product into the USB connector ( ) on your Matrox product. Plug the other end of the USB cable into a powered USB port on your computer. For more information on powered USB ports, see your system manual.
Note: If your computer doesn’t have a powered USB port, you’ll need a separate adapter. To purchase a Matrox power adapter for your product, see the Matrox online store (shopmatrox.com). 3 Attach the Matrox input cable If your graphics hardware has a DVI connector, attach one end of the Matrox DVI to DVI cable provided with your Matrox product to the graphics connector on your computer. Attach the other end of the cable to the DVI input connector ( ) on your Matrox product.
4 Connect the first monitor If your monitor has a DVI connector, use your monitor cable to connect your first monitor directly to the first connector ( ) on your Matrox product. If your monitor has an HD-15 connector, use a DVI to HD-15 adapter (sold separately) to connect your monitor to the connector. 5 Monitor cable (DVI) Connect the second monitor If your monitor has a DVI connector, use your monitor cable to connect your second monitor directly to the third connector ( ) on your Matrox product.
Connecting your TripleHead2Go DP Edition product This section describes how to connect up to three (3) DisplayPort or digital (DVI) monitors to your Matrox product. To connect three (3) monitors, see “Connecting three monitors”, page 27. To connect two (2) monitors, see “Connecting two monitors”, page 30.
Connecting three monitors Connection overview Step-by-step connection setup 1 Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. 2 Connect the USB cable Plug one end of the USB cable provided with your Matrox product into the USB connector ( ) on your Matrox product. Plug the other end of the USB cable into a powered USB port on your computer. For more information on powered USB ports, see your system manual.
3 Attach the Matrox input cable Attach one end of the Matrox DisplayPort to DisplayPort cable provided with your Matrox product to the DisplayPort input connector ( ) on your Matrox product. Matrox input cable (DisplayPort to DisplayPort) Attach one end of the Thunderbolt/Mini DisplayPort to DisplayPort adapter provided with your Matrox product to the DisplayPort connector on your Matrox input cable. Attach the other end to the mini DisplayPort graphics connector on your computer.
If your monitor has a DVI connector, use a DisplayPort to DVI adapter (sold separately) to connect your monitor to the connector. DisplayPort to DVI adapter Monitor cable (DVI) 5 Connect the second monitor Use your monitor cable to connect your second monitor directly to the second connector ( ) on your Matrox product. Monitor cable (DisplayPort) If your monitor has a DVI connector, use a DisplayPort to DVI adapter (sold separately) to connect your monitor to the connector.
If your monitor has a DVI connector, use a DisplayPort to DVI adapter (sold separately) to connect your monitor to the connector. DisplayPort to DVI adapter Monitor cable (DVI) Your Matrox product is now connected. Restart your computer and install your Matrox software (see “Installing your Matrox PowerDesk software”, page 40).
2 Connect the USB cable Plug one end of the USB cable provided with your Matrox product into the USB connector ( ) on your Matrox product. Plug the other end of the USB cable into a powered USB port on your computer. For more information on powered USB ports, see your system manual. 3 USB cable Attach the Matrox input cable Attach one end of the Matrox DisplayPort to DisplayPort cable provided with your Matrox product to the DisplayPort input connector ( ) on your Matrox product.
4 Connect the first monitor Use your monitor cable to connect your first monitor directly to the first connector ( ) on your Matrox product. Monitor cable (DisplayPort) If your monitor has a DVI connector, use a DisplayPort to DVI adapter (sold separately) to connect your monitor to the connector. DisplayPort to DVI adapter Monitor cable (DVI) 5 Connect the second monitor Use your monitor cable to connect your second monitor directly to the third connector ( ) on your Matrox product.
Connecting your TripleHead2Go Digital SE product This section describes how to connect up to three digital (DVI-D) monitors to your Matrox product. To connect three monitors, see “Connecting three monitors”, page 34. To connect two monitors, see “Connecting two monitors”, page 37.
Connecting three monitors Connection overview Step-by-step connection setup WARNING: To avoid damaging the DisplayPort connector on your DisplayPort monitor cable or on your graphics hardware, carefully remove the DisplayPort cable by pressing the latch on the top of the DisplayPort connector while removing the connector. 1 Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer.
2 Connect the USB cable Plug one end of the USB cable provided with your Matrox product into the USB connector ( ) on your Matrox product. Plug the other end of the USB cable into a powered USB port on your computer. For more information on powered USB ports, see your system manual. 3 USB cable Attach the Matrox input cable Attach one end of the Matrox mini DisplayPort to DisplayPort cable provided with your Matrox product to the DisplayPort input connector ( ) on your Matrox product.
4 Connect the first monitor Connect the DVI connector on your monitor cable directly to the first connector ( ) on your Matrox product. Monitor cable (DVI) 5 Connect the second monitor Connect the DVI connector on your monitor cable directly to the second connector ( ) on your Matrox product. Monitor cable (DVI) 6 Connect the third monitor Connect the DVI connector on your monitor cable directly to the third connector ( ) on your Matrox product.
Connecting two monitors Connection overview Step-by-step connection setup WARNING: To avoid damaging the DisplayPort connector on your DisplayPort monitor cable or on your graphics hardware, carefully remove the DisplayPort cable by pressing the latch on the top of the DisplayPort connector while removing the connector. 1 Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer.
2 Connect the USB cable Plug one end of the USB cable provided with your Matrox product into the USB connector ( ) on your Matrox product. Plug the other end of the USB cable into a powered USB port on your computer. For more information on powered USB ports, see your system manual. 3 USB cable Attach the Matrox input cable Attach one end of the Matrox mini DisplayPort to DisplayPort cable provided with your Matrox product to the DisplayPort input connector ( ) on your Matrox product.
4 Connect the first monitor Connect the DVI connector on your monitor cable directly to the first connector ( ) on your Matrox product. Monitor cable (DVI) 5 Connect the second monitor Connect the DVI connector on your monitor cable directly to the second connector ( ) on your Matrox product. Monitor cable (DVI) Your Matrox product is now connected. Restart your computer and install your Matrox software (see “Installing your Matrox PowerDesk software”, page 40).
Installing your Matrox PowerDesk software This section describes how to install Matrox software for Mac OS X®. Obtaining Matrox PowerDesk software Matrox makes the latest software available on the Matrox Technical Support Web site (www.matrox.com/graphics/en/support/gxm/software). Installing your Matrox PowerDesk software To install Matrox PowerDesk software for Mac: 1 Download the Matrox_PowerDesk.dmg file, then double-click its icon to unpack the software.
Matrox PowerDesk for Mac Matrox PowerDesk software helps you get the most out of your Matrox product. Use Matrox PowerDesk software to change certain display settings or access Matrox features. Accessing Matrox PowerDesk software To access PowerDesk features and controls, click Matrox PowerDesk on your toolbar. Accessing Matrox PowerDesk help Get help information for your Matrox graphics hardware and software. To access Matrox PowerDesk help, click Matrox PowerDesk Help on your toolbar.
Configuring PowerDesk for Mac Use Matrox PowerDesk software to change certain display settings or access Matrox features. For information on a specific PowerDesk feature or control, choose one of the following: Quick Setup – Use this option to quickly set up, check the connections, and change the display settings of your Matrox DualHead2Go or TripleHead2Go product. Desktop Management Preferences – Use desktop management features to control how and where your windows appear on your desktop.
You can choose one of the following options: Use the recommended display setting – PowerDesk automatically selects the best possible display setting based on your setup. Use a selected display setting – You manually select the display setting you want to use. When you’re done, click Apply for your changes to take effect. When you apply your change, you may be prompted to confirm your new display setting.
After choosing your new settings, click Apply for your changes to take effect. When you apply your changes, you’ll be prompted to confirm your new display setting. Click Confirm to accept your new display setting or Revert to revert to your previous display setting. If you don’t respond to the on-screen prompt within 15 seconds, your display will return to its previous setting. Desktop Management Preferences Use desktop management features to control how and where your windows appear on your desktop.
Desktop Divider Matrox Desktop Divider helps you get the most out of your desktop space by enabling you to divide your display. To get started, select a display next to For display. To identify the cells on your desktop, click Identify Displays. Use default settings – Select this to use the default number of cells for your display. The Use default settings option is enabled by default. Use custom settings – Select this to manually set how your desktop is divided into cells of equal size.
To edit your display modes: 1 Remove any display modes you don’t need. In the Active Resolutions and Refresh Rates list, choose a display mode, then click the (<-) button to remove it from the list. Repeat this step for each display mode you want to remove from this list. 2 Add the display modes you want to use. In the Supported Resolutions and Refresh Rates list, choose a display mode, then click the (->) button to add this mode to the list of active display modes.
To undo your last change, click Undo Changes. 4 Choose a new display mode. Click Matrox PowerDesk on the toolbar, then choose Change Display Setting. You can change your current display setting by choosing a new one from the list and clicking Apply. Note: If you edited your display modes using the GXM Control Panel, make sure your new resolutions appear in the Change Display Setting dialog box. If your new resolutions don’t appear, restart your computer, then re-open the Change Display Setting dialog box.
Image Quality Adjust – Adjusts the image quality of your displays. Your displays go blank for a few seconds while the image quality is being adjusted. This feature is available only while using the VGA (HD-15) input connector on your Matrox DualHead2Go or TripleHead2Go product.
Product information Specifications DualHead2Go DualHead2Go Digital Edition Supported operating systems Supported resolutions* Input connectors Output connectors DualHead2Go DP Edition DualHead2Go Digital ME Mac OS X 10.
TripleHead2Go TripleHead2Go Digital Edition Supported operating systems TripleHead2Go DP Edition TripleHead2Go Digital SE Mac OS X 10.
Environmental Temperature, operational 5 to 45 ºC (41 to 113 ºF) (near box ambient) Temperature, non-operational storage and transportation -40 to 70 ºC (-40 to 158 ºF) Humidity, operational (indoor) 20 to 80% (non-condensing) Humidity, non-operational storage and transportation 5 to 95% (non-condensing) Atmospheric pressure, operational 650hPa (3,580 meters / 11,745 feet) to 1013hPa (0 meters / 0 feet) Atmospheric pressure, non-operational and transportation 192hPa (12,000 meters / 39,370 feet)
Terms The following are definitions for key terms used in this guide. Aspect ratio The aspect ratio of a monitor describes the ratio of the monitor’s width to its height. For example, a standard monitor has an aspect ratio of 4:3. This means the image is 4 units wide for every 3 units of height. A wide-screen monitor, however, has an aspect ratio of 16:9. This means the image is 16 units wide for every 9 units of height. A wide-screen monitor is wider than a standard monitor.
Customer support Matrox Web Our Web site has product literature, press releases, technical material, a sales office list, trade show information, and other relevant material. Visit the Matrox Graphics Web site at www.matrox.com/graphics. Technical support Matrox values your business and offers professional support for your Matrox product. If your product was purchased through a Matrox dealer, contact your dealer for product support. This is the quickest and most effective method of technical assistance.
Driver and software download A more recent display driver may support more features and may offer increased capabilities (such as higher display resolutions). Matrox makes the latest display drivers, software, and system utilities available on the Matrox Technical Support Web site (www.matrox.com/graphics/en/support/drivers). View your warranty information Matrox makes warranty information available on the Matrox site (www.matrox.com/graphics/en/about/warranty).
Software license agreement Single User Products This Matrox software (the “Software”) is copyrighted by Matrox Graphics Inc. All rights are reserved. The purchaser is granted a license to use the software only, subject to the following restrictions and limitations: 1. The license is for the original purchaser only, and is not transferable without written permission of Matrox. 2. The original purchaser may use the Software on a single computer owned or leased by the original purchaser.
Index C 49, 50 Clone mode Connection setup Digital SE 33–37 DisplayPort 16, 34, 37 DualHead2Go Digital Edition 7–10 DualHead2Go Digital ME 15–18 DualHead2Go DP Edition 11–14 H R Hardware (sold separately) 6 DisplayPort to DVI adapter 6 DVI to VGA adapter 6 Micro-DVI to VGA adapter 6 Mini-DVI to VGA adapter 6 Registration Hardware supplied 4 USB cable 4, 5 Software Download 54 Installation 40 Quick setup 40 HDCP Help file 49, 50 6, 41 19–25 26–32 I Image quality Connector DisplayPort 11, 15,
USA FCC Compliance Statement Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
KOREA KCC 전자파 적합 등록 안내 (Class B) 이 기기는 가정용 (B 급 ) 으로 전자파적합등록을 한 기기로 주거 지역에서는 물론 모든 지역 에서 사용할 수 있습니다 . EUROPE (English) European user’s information – Declaration of Conformity Remark for the Matrox hardware products supported by this guide These devices comply with EC Directive 2004/108/EC for a Class B digital device. They have been tested and found to comply with EN55022/CISPR22 and EN55024/CISPR24.
(Français) Ce produit intègre une technologie de protection des droits d’auteur qui est protégée par un ou plusieurs brevets américains et par d’autres droits de propriété intellectuelle de Rovi Corporation. L’ingénierie inverse et le désassemblage sont interdits. (Deutsch) Dieses Produkt enthält Kopierschutztechnologien, die durch US-Patent(e) und andere Rechte am geistigen Eigentum der Rovi Corporation geschützt ist. Reverse Engineering und Demontage sind verboten.
Copyright © 2012 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati • Marcas registradas Matrox Electronic Systems Ltd. / Matrox Graphics Inc....................................
(English) Disclaimer THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE. Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The information provided by this document is believed to be accurate and reliable at the time it is written. However, no responsibility is assumed by Matrox Graphics Inc.
Matrox Graphics Inc. 1055 Saint Regis Boulevard Dorval, Quebec, Canada H9P 2T4 North America: 1-800-361-1408 International: (514) 822-6000 Email: graphics@matrox.com Web site: www.matrox.com/graphics Technical support: www.matrox.com/graphics/support To locate the sales office nearest you, visit www.matrox.
