Specifications

August 2018 xcore ascend
Page 5 of 6
(A) Provide SELLER with a written notice of any alleged defect within the warranty period stated in Section IV and
ten (10) days of its discovery; and
(B) Ship the photographs of the defective product(s) to SELLER, at 179 Campanelli Pkwy., Stoughton, MA 02072,
with mailing or shipping charges prepaid (“Warranty Claim Procedures”).
III. Warranty Service Provided
(A) If the Product shall be proved to SELLER’s satisfaction to be defective, within the applicable warranty period
described below, SELLER’s obligations under this Limited Warranty shall be limited to either repairing or replacing
the Product, at SELLER’s sole discretion, if such defect was caused solely by defective materials. Such repair or
replacement shall be SELLER’s sole obligation and END USER’s exclusive remedy hereunder and shall be
conditioned upon END USER’s fulfilling its obligations under SELLER’s Warranty Claim Procedures.
(B) Pursuant to Subsection (A), SELLER’s warranty services will specifically include providing END USER with
alternative wall covering of comparable quality and/or carry out necessary repairs of the Product to cover the
remainder of the warranty period necessary repairs. This includes material cost only and does not include labor.
IV. Warranty Period
This Limited Warranty of the Product, and any implied warranties provided to END USER by state law not otherwise
excluded or disclaimed in this Limited Warranty, apply for a period commencing from the date of shipment of the
Product from SELLER’s manufacturing or distribution facilities, including motor drive or other means of transportation.
The length of the xcore ascend warranty period is 10 years for commercial and 25 years for residential usage.
V. Exclusions from Warranty
(A) This Limited Warranty does not apply to Product which has been discontinued or to a particular color or design which
has been discontinued, at the time of sale, or to Product sold as seconds or B grade.
(B) This Limited Warranty does not apply to outdoor installations.
(C) The following is not included under this Limited Warranty:
1. Color deviations as compared to physical, printed, and/or electronic representations
2. Damage caused by improper storage and handling prior to installation;
3. Any use of the product which in the sole judgment of the SELLER is improper;
4. Product delivered damaged unless the SELLER is notified as soon as the Product is received;
5. Damage or Product failure including adhesive and accessories as a result of either improper substrate preparation,
installation or maintenance;
6. Damaged caused by exposure to petroleum distillants (solvents, chlorine, acidic chemicals) or industrial oils;
7. Damage caused by excessive moisture in the wall (above the ambient levels);
8. Damage caused by misuse, unreasonable use, abuse and/or negligence;
9. Damage caused by extended direct exposure to sunlight or excessive heat;
10. Labor costs for removing and/or re-installing replacement and associated freight costs are not covered
under this warranty
VI. Limitations on Warranty
This Limited Warranty is provided by SELLER, and it contains the only express warranty provided to END USER by SELLER.
SELLER does not authorize any other person to give any other warranties on SELLER's behalf.
SELLER disclaims any express warranty not provided herein and any implied warranty, guaranty or representation
as to performance, quality and absence of hidden defects, and any remedy for breach of contract, which but for this
provision, might arise by implication, operation of law, custom of trade or course of dealing, including implied
warranties of merchantability and fitness for a particular purpose. SELLER further disclaims any responsibility for