Specifications

August 2018 xcore connect™ Page 8 of 10
Note: Change the microfiber head often as required. Do not allow the stream to remain stationary and in contact for
more than 5 seconds. Allow the floor to dry before use.
Additional Information
Do not use dust mops treated with oils or silicones, acetone, strong alkaline cleaning agents, scouring powder, strong
solvents, or abrasive cleaning pads, as these can damage the product
These instructions supersede any verbal or written instructions from Mats Inc. representatives and must be followed in
order for the Mats Inc. xcore connect™ warranty to be in effect.
Limited Warranty
Mats Inc. (“SELLER”) warrants that xcore connect (the “Product”) sold to the first end user (“END USER”) will be free of
manufacturing defects in materials provided that they are stored, installed, and maintained strictly in accordance with the
SELLER’s instructions for a period as provided in Section IV of this Limited Warranty.
Receipt and installation of the Product constitutes acceptance of this Limited Warranty and all of its terms,
conditions, limitations, and disclaimers.
This Limited Warranty applies only to installations sold to the first END USER of the Product and becomes void on the
transfer or sale of the Product or the use of the Product by any party other than END USER.
I. Installation and Maintenance Requirements
This Limited Warranty applies only if:
(A) The Product is installed on a properly prepared subfloor as detailed within the product installation instructions and
ASTM F710 Standard Practice for Preparing Concrete Subfloors to Receive Resilient Flooring; and
(B) The Product must be installed properly following the installation instructions by professional flooring installers
experienced at installing commercial resilient floor covering products and having sufficient professional liability
insurance coverage (aka Errors and Omissions Insurance) for the project; and
(C) The product is maintained according to the SELLER’s instructions furnished to END USER at the time of
purchase; and
(D) The Product is not misused or abused, and there is no evidence of mishandling, neglect, modification or repair
without the approval of SELLER or damage done to the product by anyone other than SELLER.
II. Method for Obtaining Warranty Service
To obtain a replacement product under this Limited Warranty, END USER must:
(A) Provide SELLER with a written notice of any alleged defect within the warranty period stated in Section IV and
ten (10) days of its discovery; and
(B) Ship the photographs of the defective product(s) to SELLER at 179 Campanelli Pkwy., Stoughton, MA 02072 with
mailing or shipping charges prepaid (“Warranty Claim Procedures”).
III. Warranty Service Provided
(A) If the Product shall be proved to SELLER’s satisfaction to be defective, within the applicable warranty period
described below, SELLER’s obligations under this Limited Warranty shall be limited to either repairing or replacing
the Product, at SELLER’s sole discretion, if such defect was caused solely by defective materials. Such repair or
replacement shall be SELLER’s sole obligation and END USER’s exclusive remedy hereunder and shall be
conditioned upon END USER’s fulfilling its obligations under SELLER’s Warranty Claim Procedures.