SFX Series Satellite Receiver User’s Guide
Preface All rights are reserved by International Datacasting Corporation. This User’s Guide contains the valuable properties and trade secrets of International Datacasting Corporation, embodying substantial creative efforts and confidential information, ideas or expressions. No part of this User’s Guide may be reproduced, translated or transmitted in any form or by any means without the prior written permission of this company.
S F X S E R I E S U S E R ’ S G U I D E Table of Contents Chapter 1 - Getting Started ................................................................................................................ 4 General............................................................................................................................................... 4 What You Should Have Received...................................................................................................... 4 Front Panel.........
S F X S E R I E S U S E R ’ S G U I D E IGMP ............................................................................................................................................. 44 Static Routing ................................................................................................................................ 46 Multicast Routing........................................................................................................................... 49 Source NAT.................
S F X S E R I E S U S E R ’ S G U I D E Warranty & Service ........................................................................................................................ 105 Warranty Period .......................................................................................................................... 106 Warranty Coverage Limitations................................................................................................... 106 Warranty Replacement & Adjustment ..............
S F X S E R I E S U S E R ’ S G U I D E Chapter 1 Getting Started General International Datacasting Corporation (IDC) would like to thank you for purchasing your SFX Series SuperFlex Satellite Receiver (herein referred to as the “satellite receiver”). This User’s Guide provides the essential information required to get started with installation and basic operation of your satellite receiver.
S F X S E R I E S U S E R ’ S G U I D E Front Panel Once you have removed the satellite receiver from the box, please familiarize yourself with the front panel. Refer to Figure 1- 1 for the location of the indicators. These are the same for both models of receiver - the SXF310x and the SFX210x, and are described in the table under the figure.
S F X Indicator S E R I E S U S E R ’ S G U I D E Description Flashing Off/Green – there is data activity on the NCC PID (i.e. receiving NetManager2 commands). Orange/Flashing Orange – receiver is in backup state. Off – NCC PID is not assigned, or the receiver is out of lock and there is no NCC PID. NETWORK Indicates the authorization and data activity on the satellite network interface. Solid Green – satellite network interface is authorized (enabled), but there is no data activity.
S F X Universal AC Power Keyboard (K) & Mouse (M) Port Multiple USB ports (future expansion) 10/100 BaseT Ethernet Port Power On Button 10/100/1000 BaseT Ethernet Port SVGA video Port (Monitor) Terminal Interface Port (RS-232) S E R I E S U S E R ’ S G U I D E TV Port Composite PCI slot (optional) DVB-ASI Port (optional) L-Band Input from LNB Optional Conditional Access: CAM or SmartCard Sync Port RS-422 Figure 1- 3 SFX 210x Rear Panel connectors Connector Description Universal AC Power Th
S F X S E R I E S U S E R ’ S G U I D E Connector Description POWER ON Button This button is provided for emergencies only, in the event the motherboard in the receiver needs to be power cycled. Normally, the receiver automatically starts up without having to touch this power button. Generally, the button needs to be pressed briefly to turn the unit on, and held for up to 4 seconds to turn the unit off.
S F X S E R I E S U S E R ’ S G U I D E Connector Description SYNC/RELAY Port This is a X.21 (DCE compatible) DA-15S (female) connector used as a unidirectional (output) synchronous data port.
S F X S E R I E S U S E R ’ S G U I D E If no indicators have illuminated, power cycle the unit once to make sure, and press the power button on the rear panel. If there is still a problem, please proceed to Chapter 3 (Troubleshooting). Status and Control of the Satellite Receiver Varying levels of status and control of the satellite receiver can be accomplished by one of the following: 1.
S F X S E R I E S U S E R ’ S G U I D E Table 1- 1 Display Item Group Display Items Carrier Selection Parameter S Any S2 Eb/No ■ C/N ■ ■ *Out of Lock* or real value Uncorr Errors ■ ■ *Out of Lock* or real value Viterbi BER ■ *Out of Lock* or real value *Out of Lock* or real value BER Signal Level ■ Signal Quality ■ Sat0 MAC Address ■ Remarks ■ *Out of Lock* or real value ■ % % ■ MAC address Table 1- 2 Menu Item Group Display Items Remarks Carrier & Viterbi settings Mai
S F X LNB Stream Mode ■ TS ID ■ S E R I E S U S E R ’ S G U I D E ■ SFX 3102 Only ■ ■ Select multi stream for TS ID 22 kHz Tone ■ ■ ■ ■ Polarization ■ ■ ■ ■ Preferred ■ ■ ■ ■ Copy to B ■ ■ ■ ■ Power Supply Freq. Reversal AFC Range (Hz).
S F X Ch Guide List S E R I E S U S E R ’ S G U I D E Channel Name Authorized Channel State Channel Forward PID List PID Number Pid Status PID type Encapsulation Remove? Add PID PID Number Pid Status PID type Encapsulation Ports Net Port Async Port Sync Port ASI Option Only ASI Port ASI Mode MPEG over IP Port MPEG over IP Mode NTP Status Forwarding Eth0 Forwarding Eth1 Info Firmware Version XD version SoftCell or UDP Port CypherCast Multicast Address Option Only ECM Interface Keylengt
S F X NCC Config S E R I E S U S E R ’ S G U I D E NCC Interface Using the LCD/Keypad Interface to change the IP of the receiver for communication with the Web GUI Interface The LCD control panel can be used to configure the IP address of the Ethernet interfaces. Once you configure a Ethernet interface to match your network’s subnet, you can then can use the receiver's Web GUI for status and control (see later sections in this chapter).
S F X S E R I E S U S E R ’ S G U I D E arrow buttons to increment and decrement the numerical value respectively. Use the left or right arrow buttons to move the cursor left or right respectively, allowing you to change every value of the frequency to match the satellite's L-Band frequency. 5. Press the green check mark button to accept the frequency changes. Note that the frequency should be accurate to the last decimal place if possible. 6.
S F X S E R I E S U S E R ’ S G U I D E After processing an input line (or after return is pressed on a blank line), the interface will display the “IDC>”’ prompt on the terminal. You can type GetCommands at this prompt to obtain a list of available commands. Use upper and lower case for the command as shown. The terminal interface will remain active until an exit command is issued to logout, or the timeout period of five minutes has been reached.
S F X S E R I E S U S E R ’ S G U I D E Figure 1- 4 Login Page Provided you know the password (contact IDC Customer Service if you don’t – see Chapter 3), login is available at the following levels: 1. Monitor status only – login as username monitor or user 2. Administrator allows monitor and full control of all receiver functions – login as username admin Should you enter an incorrect username and/or password; the login page will report an error.
S F X Main Menu Tool Bar Item S E R I E S U S E R ’ S G U I D E Description Logging Items associated with local and remote status logging of receiver events, including RF status and faults. Metrics Items associated with RF and data metrics displays. Configuration Items associated with configuration of web, network and operating system applications on the receiver.
S F X S E R I E S U S E R ’ S G U I D E Carrier Type S S Auto Viterbi S2 S2 Auto RF Metric Description marginally too high (80% to 89%). Green – signal level is in the acceptable AGC operating range (30% to 80%). ■ ■ ■ ■ ■ Eb/No This value represents the calculated Eb/No (in dB) at the input to the tuner. This value is derived from the C/N value, with compensation for modulation scheme, Reed-Solomon FEC, Viterbi FEC rate, and symbol rate of the carrier.
S F X S E R I E S U S E R ’ S G U I D E Figure 1- 5 Web GUI Main Menu Page SNMP can be used to monitor the status, and control the configuration, of a receiver through SNMP get and set requests. SNMP values are organized in a tree structure called a Management Information Base (MIB). International Datacasting uses a Private Enterprise Number of 3602 - this is the root node for IDC equipment under the Enterprise node of the MIB tree, and the number is 1.3.6.1.4.1.3602.
S F X S E R I E S U S E R ’ S G U I D E Chapter 2 Web GUI Operation This chapter will provide detailed information on the meaning and operation of the various pages and menu options available on the Web GUI for the SFX family of receivers. Main Menu Page As stated in the previous chapter, once you have successfully logged in to the Web GUI you will be presented with the Main Menu page as shown in the example in Figure 2- 1.
S F X Logout Icon Main Menu Tool Bar Area IDC Logo www.Datacast.com S E R I E S U S E R ’ S G U I D E Receiver Identity NOTE: Display updates in the Main Display Area are not affected by the Metrics Refresh Rate. If you wish to update content in this area at any time, you must use the Browser Refresh Button.
S F X S E R I E S U S E R ’ S G U I D E Main Menu Tool Bar The Main Menu Tool Bar provides the top-level menu access for all functions that can be monitored and controlled in the receiver.
S F X Multicast Routing Show Table Edit Default Route Edit Table Back to Main Cancel Changes Send Update PIDs and Ports NET PIDs ASYNC PIDs SYNC PIDs Other PIDs ASI Port Edit Selected Add New PID Definition Delete Selected Delete All Back to Main Cancel Changes Send Update With ASI Port Option Only XD Logging S E R I E S Source NAT Show SNAT Table Edit SNAT Table Back to Main Cancel Changes Send Update Static Routing Show Table Edit Table Back to Main Cancel Changes Send Update TTL Translation
S F X Metrics Configuration S E R I E S U S E R ’ S Filtering Metrics Show Filtering Metrics Edit Metrics Refresh Interval Back to Main Cancel Changes Send Update Interface Metrics Show Interface Metrics Edit Metrics Refresh Interval Back to Main Cancel Changes Send Update MRTG Metrics Network RF Metrics HD Space Performance Back to Main Multicast Routing Metrics Show Multicast Routing Metrics Edit Metrics Refresh Interval Back to Main Cancel Changes Send Update RF Metrics Show RF Metrics Show
S F X S E R I E S U S E R ’ S G U I D E Back to Main Cancel Changes Send Update IPStream Redundancy With Redundancy Option Only NCC Configuration Show Edit Back to Main Cancel Changes Send Update Password Manager Back to Main Cancel Changes Change Password Redundancy Configuration Show Configuration Edit Configuration Set Master Set Backup Back to Main Cancel Changes Send Update With Redundancy Option Only Utilities Show Edit Back to Main Cancel Changes Send Update SFX Home Page Show Edit Bac
S F X S E R I E S With FlexKey Option Only Back to Main Cancel Changes Send Update Ping Utility Back to Main PING Stop PING Restart Back to Main RESTART SHUTDOWN TCP/UDP Port Registry Back to Main Traceroute Utility Back to Main Traceroute Stop Traceroute Upgrade U S E R ’ S G U I D E Back to Main Cancel Upgrade Send Upgrade The Action of the Mouse A standard web browser interface is used to access and change the content of pages in the Web GUI.
S F X S E R I E S U S E R ’ S G U I D E Click here to activate drop-down box Current Selection Drop-down Box List of available items – select and click on an item to make it the Current Selection Figure 2- 2 Drop-down Selection Box Identity When the Identity Main Menu Tool Bar item is selected the Identity page is displayed. This provides information relating to the identification of the receiver on the network and the current running version of the receiver application firmware.
S F X S E R I E S U S E R ’ S Edit Field Description Netmask The Netmask of the receiver in dotted decimal notation (e.g. 255.255.255.0). G U I D E The factory default netmask is 255.255.255.0. DHCP Indicates whether DHCP is enabled or disabled.
S F X S E R I E S U S E R ’ S G U I D E NOTE: The MAC Address of each network interface is factory set and cannot be changed. Figure 2- 4 Identity Edit Page DVB Carrier When the DVB Carrier Menu Tool Bar item is selected, a submenu page appears which provides menu items relating to the setup and maintenance of the incoming satellite feed (RF carriers and LNB settings) and (optional) Conditional Access Controls.
S F X S E R I E S U S E R ’ S G U I D E NOTE: The carrier lock status is not automatically updated on the status page. You must use the refresh button on your browser or the Carrier Status button on this page to update the lock status. Figure 2- 5 DVB Carrier Status Page NOTE: If only one carrier is being used in the network, both Carrier A and B should be set to that carrier.
S F X S E R I E S U S E R ’ S G U I D E Edit Field Description Modulation Standard Selects the modulation standard as either one of DVB-S or DVB-S2 (if your model of receiver is equipped with the DVB-S2 capability).
S F X S E R I E S U S E R ’ S G U I D E NOTE: The LNB Offset is not automatically updated on the LNB Attributes page. You must use the refresh button on your browser or hit the Show Attributes button on this page, to update the LNB Offset. Figure 2- 7 LNB Attributes Page NOTE: The LNB Attributes are applicable to both DVB Carriers. Supply Select turns on or off the LNB power supply only.
S F X S E R I E S U S E R ’ S G U I D E Edit Field Description Supply Select Enables or disables the LNB power supply, which supplies DC voltage to the LNB from the LBand connector on the rear panel. When enabled, the DC voltage output will be determined by the polarization setting from the Carrier Edit page. AFC Range The AFC range in Hz, in the numeric range 500 to 2000.0 kHz (0.5 to 2 MHz), in steps of 0.1 kHz. The default value in the receiver is +/- 2000kHz.
S F X S E R I E S U S E R ’ S G U I D E Menu Item Description Show Channels Selecting this button will always return you back to the Channel Guide Main page, as shown in Figure 2- 9.
S F X S E R I E S U S E R ’ S G U I D E NOTE: Channels coloured red can NOT be edited. Figure 2- 11 Edit Selected Channel The following fields can be edited on the Edit Selected Channel page: Edit Field Description State Select from drop down table between: Disabled, or Network Stream, Audio, Video Forward Allows the data corresponding to the channel guide entry to be forwarded out one or both of the receiver’s Ethernet ports.
S F X S E R I E S U S E R ’ S G U I D E DVB CARRIER DVB Packets PID Filtering (PIDs and Ports) MPE Frame De-encapsulation IP Packets from sat0 NETWORK Incoming IP Packets from other network devices (eth0, eth1, etc.) TTL Translation (PREROUTING) (GUI Edited Table) Destination NAT (PREROUTING) (GUI Edited Table) (GUI Edited Tables) Input Routing Decisions Static Routing, Multicast Routing, IGMP Firewalling (INPUT) (GUI Edited Table) Filtering (FORWARD) Local Processes e.g.
S F X S E R I E S U S E R ’ S G U I D E PIDs and Ports This submenu provides all the functions that allow you to setup the PID filtering for all relevant data streams in the DVB Transport Stream. (PID Filtering and PID Types) Up to 250 PID streams can be filtered by the receiver, regardless of type; however there are restrictions on how many PIDs of a type can be assigned to a port.
S F X S E R I E S U S E R ’ S G U I D E Column/Field Description PID # This is the numeric value for the PID, displayed in decimal and hexadecimal in brackets. Enabled These check boxes authorize each individual PID to be demultiplexed by the receiver. Overall, the NET Port(s) enabled check box (see above) has to be turned on for these check boxes to have any effect. Encapsulation Shows the selected encapsulation form for this PID. Options are MPE or ULE.
S F X Menu Item S E R I E S U S E R ’ S G U I D E Description PID selected in the list (using the radio button on the left hand side of the list). Add New PID Definition Selecting this button will enter the Add New PID Definition page, as shown in Figure 2- 18. This will add a new PID to the list, so no selection is required. Delete Selected Selecting this button will remove a selected PID (using the radio button on the left hand side of the list) from the PID list.
S F X S E R I E S U S E R ’ S G U I D E Figure 2- 15 Sync PID List Page The display fields and columns in the Sync PID List (Figure 2- 15) have a similar meaning to the Net PID List fields and columns, with the following exceptions: Column/Field Description Inverted X.21 Mode This selects normal X.21 balanced signals, or inverted X.21 balanced signals for countries where X.21 signals are reversed. PID Rate This field specifies the output clocking rate of the Sync Port in bits per second.
S F X S E R I E S U S E R ’ S G U I D E The display fields and columns in the Other PID List (Figure 2- 16) have a similar meaning to the Net PID List fields and columns, except these are PIDs with no specific port assignment. Additional columns are added when the ASI Output option is installed, for example and to allow routing as MPEG over IP (see below). See Appendix F for more information on the ASI Option.
S F X S E R I E S U S E R ’ S G U I D E NOTE: For ports where only 1 PID can be output at a time (e.g. Async and Sync), use caution when enabling a new PID and pressing Send Update. Doing so will disable any PID already enabled for that port. Figure 2- 18 Add New PID Definition Page The Add New PID Definition page allows you to define a new PID of any type, based on the destination port (Net, Async, Sync, Other). Once the Send Update has occurred, the PID will be placed in its appropriate PID List.
S F X S E R I E S U S E R ’ S G U I D E Figure 2- 19 Edit PID Definition Page IGMP The Internet Group Management Protocol (IGMP V1 – RFC 1112 and IGMP V2 – RFC 2236) is an Internet Protocol that provides the means for a computer to report its multicast group membership to adjacent routers, allowing it to “tune-in” to multicast transmissions destined for that group.
S F X Menu Item S E R I E S U S E R ’ S G U I D E Description Query Interval = 125 seconds. Query Response Interval = 10 seconds. Last Member Query Interval = 1 seconds. Last Member Query Count = 2. Starting Query Interval = 31 seconds. Starting Query Count = 2. The individual IGMP variables displayed are explained in the IGMP Edit page section shown below. When the Edit menu item is selected, the IGMP Edit page will be displayed, as shown by the sample page in Figure 2- 21.
S F X S E R I E S U S E R ’ S G U I D E Edit Field Description Last Member Query Count This field sets the number of Group-Specific Queries that are sent out in response to a Leave Group Message. The default value is equal to the Robustness Variable value, 2. Starting Query Interval This field sets the frequency at which queries are sent out on startup of a multicast transmission. The default value is ¼ of the Query Interval, 31.
S F X S E R I E S U S E R ’ S G U I D E 5. Packets addressed to the receiver’s subnet broadcast address are sent out on the applicable physical network to which the receiver is attached. 6. Packets addressed to other subnets are sent to the appropriate gateway as defined in the routing table. 7. An entry that has its Destination and Netmask both set to 0.0.0.0 will represent a Default Gateway.
S F X Column S E R I E S U S E R ’ S G U I D E Description Figure 2- 4)). The words “Edit Table” appear if the route can be edited from the Edit Static Routing Table page. Destination For locally configured routes, this field corresponds to the Destination entered in the Edit Static Routing Table page (Figure 2- 23). For routes established elsewhere (e.g. Identity Edit page), the destination is the subnet derived from the IP Address and Netmask of the associated network interface.
S F X S E R I E S U S E R ’ S G U I D E In addition to the edit fields there are four table row manipulation keys: Key Description Add Add the entered information above the table to the table as the last row. Remove Delete the selected (highlighted) row. Up If there is more than one row in the table, move the selected row up one row. Down If there is more than one row in the table, move the selected row down one row.
S F X Interface: sat0 Gateway: Destination: Netmask: 6. S E R I E S U S E R ’ S G U I D E 0.0.0.0 224.0.0.0 240.0.0.0 Local Application Rule 2: Suppose that multicast packets with a destination of 224.1.1.1:1234 are being received from eth0 and are being forwarded to eth1 via a multicast route. If there is no local application running, the packets will be routed through the system as expected. Now suppose that an application that listens to 224.1.1.1:1234 is started on the receiver (e.g.
S F X S E R I E S U S E R ’ S G U I D E lost on the eth1 output. The rule in this case is to bind the static route to an interface that is not being used to output the multicast traffic (via a multicast route). So in the above example, you must change the static route to: Interface: sat0 Gateway: Destination: Netmask: 0.0.0.0 224.1.1.1 255.255.255.255 When the Multicast Routing submenu item is selected under Data Delivery, the Multicast Routing page is displayed for all network interfaces.
S F X S E R I E S U S E R ’ S G U I D E Edit Field Description Action This drop down box selects the default action that will be taken on all multicast packets being routed. The following selections are available: Accept Packet – accept multicast packets and output according to Interface above. Discard Packet – throw away the multicast packets. Pass to IGMP – pass the packet on to the IGMP function for processing which will decide which packets are output on the Interface(s) shown.
S F X S E R I E S U S E R ’ S G U I D E NOTE: You must press Send Update to effect any changes to the multicast routing table. Figure 2- 26 Edit Multicast Routing Table Page The following fields can be edited on the Edit Multicast Routing Table page: Edit Field Description NOTE: The same limitations apply for Interfaces and Action as in the previous note. Interfaces This check box selects the network interface that will be the destination of the routed multicast IP packets.
S F X S E R I E S U S E R ’ S Key Description Remove Delete the selected (highlighted) row. Up If there is more than one row in the table, move the selected row up one row. Down If there is more than one row in the table, move the selected row down one row. G U I D E Source NAT The Source Network Address Translation (SNAT) submenu is responsible for maintenance of source IP address translation, which forms part of the IP packet Filtering Function in the receiver.
S F X S E R I E S U S E R ’ S G U I D E Figure 2- 27 Source NAT Table Page The columns in the Source NAT Table page are described under the Edit Source NAT Table page (Figure 2- 28). Aside from the Common Menu Items, the following menu items are available: Menu Item Description Show SNAT Table Selecting this button will always return you back to the Source NAT Table page, as shown in Figure 2- 27. Edit SNAT Table Selecting this button will show the Edit Source NAT page, Figure 2- 28.
S F X S E R I E S U S E R ’ S G U I D E The following fields can be edited on the Edit SNAT Table page: NOTE: The Original Source IP/Port and Destination IP/Port fields are optional, and “Any” is the implied default value. Edit Field Description ! Clicking on the “not” (!) check box negates the logic for the immediate edit field to the right of the check box. For example, !224.1.1.1 for the Source IP would mean all IP packets whose source IP address is not 224.1.1.1.
S F X S E R I E S U S E R ’ S G U I D E Service for a copy of the iptables tutorial (see Chapter 3). The iptables facility under Linux is extensive and complex; and Destination NAT is only one part of this facility. The Destination NAT submenu is intended to make configuration of this function more user friendly. Destination NAT of incoming IP packets is performed by the receiver according to the following rules: 1.
S F X S E R I E S U S E R ’ S G U I D E Menu Item Description Show DNAT Table Selecting this button will always return you back to the Destination NAT Table page, as shown in Figure 2- 29. Edit DNAT Table Selecting this button will enter the Edit Destination NAT Table page, as shown in Figure 2- 30. NOTE: The Source IP/Port and Destination IP/Port fields are optional, and “Any” is the implied default value.
S F X S E R I E S U S E R ’ S Key Description Add Add the entered information above the table to the table as the last row. Remove Delete the selected (highlighted) row. Up If there is more than one row in the table, move the selected row up one row. Down If there is more than one row in the table, move the selected row down one row. G U I D E Note: In some networks, NetManager may be configured to Set DNAT table rules.
S F X S E R I E S U S E R ’ S G U I D E Figure 2- 31 Filtering Table Page The columns in the Filtering Table page are described under the Edit Default Filtering Rule page (Figure 2- 32) and Edit Filtering Table page (Figure 2- 33). Aside from the Common Menu Items, the following menu items are available: Menu Item Description Show Filtering Table Selecting this button will always return you back to the Filtering Table page, as shown in Figure 2- 31.
S F X S E R I E S U S E R ’ S G U I D E The following fields can be edited on the Edit Default Filtering Rule page: Edit Field Description Rule Status This drop down box selects the default action that will be taken on an incoming IP packet if there was no rule match in the Filtering Table. The following selections are available: Accept – accept packet and continue processing and output. Drop – throw away the packet.
S F X Edit Field S E R I E S U S E R ’ S G U I D E Description packets originated on the sat0 interface, the ICMP message will be thrown away. Drop – throw away the packet. Options This field is available for “power users”, who wish to enter additional iptables options. Care must be taken in doing so, and order may matter on entry of options. Some combinations may not be possible. Consult the Linux iptables manual or tutorial for more information.
S F X S E R I E S U S E R ’ S G U I D E When the Firewalling submenu item is selected under Data Delivery, the Firewall Table page is displayed for all applicable firewalling rules. A sample Firewall Table page is shown in Figure 2- 34. Figure 2- 34 Firewall Table Page The columns in the Firewall Table page are described under the Edit Default Firewall Rule page (Figure 2- 35) and Edit Firewall Table page (Figure 2- 36).
S F X S E R I E S U S E R ’ S G U I D E Figure 2- 35 Edit Default Firewall Rule Page The following fields can be edited on the Edit Default Firewall Rule page: Edit Field Description Input Chain This drop down box selects the default action that will be taken on an IP packet processed at the Input Chain, if there was no rule match in the Firewall Table (INPUT rules). The following selections are available: Rule Status Accept – accept packet and continue processing. Drop – throw away the packet.
S F X S E R I E S U S E R ’ S G U I D E Figure 2- 36 Edit Firewall Table Page The following fields can be edited on the Edit Filtering Table page: NOTE: The Source IP/Port and Destination IP/Port fields are optional, and “Any” is the implied default value. Edit Field Description ! Clicking on the “not” (!) check box negates the logic for the immediate edit field to the right of the check box. For example, !192.168.0.199 for the Source IP would mean all IP packets whose source IP address is not 192.
S F X S E R I E S U S E R ’ S G U I D E In addition to the edit fields there are four table row manipulation keys: Key Description Add Add the entered information above the table to the table as the last row. Remove Delete the selected (highlighted) row. Up If there is more than one row in the table, move the selected row up one row. Down If there is more than one row in the table, move the selected row down one row.
S F X S E R I E S U S E R ’ S G U I D E Figure 2- 37 TTL Translation Table Page The columns in the table are described under the Edit TTL Translation Table page. Aside from the Common Menu Items, the following menu items are available: Menu Item Description Show TTL Table Selecting this button will always return you back to the TTL Translation Table page, as shown in the example in Figure 2- 37.
S F X S E R I E S U S E R ’ S G U I D E The following fields can be edited on the Edit TTL Translation Table page, Figure 2- 38: NOTE: If an IP Address or Port number field is left blank, “Any” is the implied default value. Edit Field Description ! Clicking on the “not” (!) check box negates the logic for the immediate edit field to the right of the check box. For example, ! 15.8.7.4 for the Source IP would mean all IP packets whose source IP address is not 15.8.7.4.
S F X S E R I E S U S E R ’ S G U I D E forwarding to production systems) and Stream Decoder (for streaming content onto a LAN). XD OnDemand Server provides redistribution of both live streaming and multimedia based content (audio, video, PDFs, files, etc.) to an end user for demand-specific functions. It features automatic dynamic generation of a browseable content index, based on metadata generated at the XD Host, and offers codec and browser independence.
S F X S E R I E S U S E R ’ S G U I D E XD Client XD Client can be configured to receive data from up to three separate channels (XD Hosts). Each channel must use, however, the same Net ID and Site ID specified in the XD License Info window. In addition to this receive link, XD Client uses a backchannel link to each XD Host to confirm successful reception of files and to request specific packets that may have been lost during transmission.
S F X S E R I E S U S E R ’ S G U I D E Figure 2- 42 Edit XD Client Configuration The following fields for each channel can be edited on the XD Client Configuration page: NOTE: Once a channel is set up it is operable. Do not set up channels you do not wish to use. Edit Field Description IP Address Enter the multicast IP Address on which XD Client will listen for data from XD Host, in dotted decimal notation. This address must agree with the Output IP address in the XD Host Setup.
S F X S E R I E S U S E R ’ S G U I D E XD DataMan The XD DataMan component in XD Client allows further processing of received files. Complete files may be moved from the XD Client’s receive directory and placed in another location on your LAN using either an FTP or a file move operation. Alternatively a custom script can be called to allow additional processing of a file.
S F X S E R I E S U S E R ’ S G U I D E Figure 2- 44 Edit XD DataMan Configuration XD License Info When the XD License Info Menu Tool Bar item is selected, the XD License Information page is displayed. No fields can be edited on the License Configuration page. The columns in the table are described below. Info Field Description Net ID Provided by IDC with your License. XD Client only listens to this ID. Site ID Client unique identity set up and managed from XD Host.
S F X S E R I E S U S E R ’ S G U I D E Figure 2- 45 XD Retriever Page Aside from the Common Menu Items, the following menu items are available: Menu Item Description Show This button will always return you to the example XD Retriever page shown in Figure 2- 45. Edit Selecting this button will enter the Edit XD Retriever page, Figure 2- 46 Start Retriever Select to start the Retriever Stop Retriever Select to stop the Retriever. Figure 2- 46 Edit XD Retriever Configuration Rev 2.
S F X S E R I E S U S E R ’ S G U I D E The following fields can be edited on the XD Retriever Configuration page: Edit Field Description Concurrent Threads Enter the number of threads that Retriever will manage concurrently,default = 3. Kilobits Per Second Throttle Approximate maximum speed over the terrestrial link for receiving files, in kilo bits/second. Refresh Server IP Address Enter, in dotted decimal notation, the IP address of your Host Retriever Service in the XD Host.
S F X S E R I E S U S E R ’ S G U I D E Figure 2- 47 View Log Page Aside from the Common Menu Items, the following menu items are available: Menu Item Description Show Settings Selecting this button will return you back to the View Log page, as shown in Figure 2- 47. Edit Settings Selecting this button will enter the Logging Preferences Edit page, as shown in Figure 2- 49. Each edit field is described after the figure. Clear Log Selecting this button will clear the log of all entries.
S F X S E R I E S U S E R ’ S G U I D E Edit Field Description Edit • Click this button to edit the selected filter. Delete • If you wish to delete a filter from the Current Filter list, then select the filter using the radio buttons on the left side and click on Delete. The action is immediate. • Click this button to restore the filter set to the Factory Defaults. Restore > Click this arrow to move the selected filter or filters from left to right. (e.g..
S F X Edit Field S E R I E S U S E R ’ S G U I D E Description under the Metrics section. Warning – operational warning messages, including receiver in and out of lock conditions. Error – error messages caused by fault conditions, including system shutdown and startup/boot. Critical – critical error conditions, which caused a restart/reboot of the receiver, including hardware failures. Only messages at the desired priority level and above will be actually logged.
S F X NOTE: In order to see the RF Metrics being written to the system log, you must set the Minimum Log Level to ‘Debug’ or ‘Info’. S E R I E S U S E R ’ S G U I D E 1) Filtering Metrics – displays all information relating to the operation of Filtering, Firewallling, NAT, and TTL Translation. Usually there is too much information for one page, and the scroll bars on the right side need to be used.
S F X S E R I E S U S E R ’ S G U I D E NOTE: On metrics displays with scroll bars, the refresh of the display will always return the display back to the beginning of the page.
S F X S E R I E S U S E R ’ S G U I D E Interface Description Loopback This provides network and IP packet metrics relating to the operation of the local loopback device at 127.0.0.1. Satellite(sat0) This provides network, interface, and IP packet metrics relating to the operation of the satellite receiver (sat0) device. ppp0 This provides network, interface, and IP packet metrics relating to the operation of the optional modem device, if this option has been installed.
S F X S E R I E S U S E R ’ S G U I D E Figure 2- 52 MRTG Metrics Page (Network) Figure 2- 53 MRTG Metrics Page (RF) Multicast Routing Metrics Figure 2- 54 provides an example display of the Multicast Routing Metrics for every multicast route that is configured in the receiver. Rev 2.
S F X S E R I E S U S E R ’ S G U I D E NOTE: This display is dynamic – multicast routes will disappear when the multicast stream has been interrupted for some period of time (approx. 30 seconds) and reappear when it starts up again. Figure 2- 54 Multicast Routing Metrics Page RF & PID Metrics Figure 2- 55 and Figure 2- 56 provide example displays of the RF and PID Metrics for the receiver in its current configuration.
S F X S E R I E S U S E R ’ S G U I D E RF Metric Item Description Current AFC Range This displays the current AFC range in kHz. Uncorrected Packets This displays the number of DVB packets that could not be corrected by the Reed-Solomon FEC. Once the counter reaches 32767 (16 bits), it remains there and has to be reset using the Reset Packets Counter button, to begin counting again. Reset RS Packets Selecting this button will cause the RS Uncorrected Packets counter to reset back to zero (0).
S F X S E R I E S U S E R ’ S G U I D E PID Metric Description Continuity Errors The number of DVB packets received whose continuity counter fields (in the packet header) were not 1 greater than the previous DVB packet received on that PID. Continuity Errors indicate that one or more DVB packets were lost for that PID. Reset PID Counters Selecting this button will reset all counters in the Total DVB Packets, Total IP Packets, Missed Frame Headers, and Short Frames columns back to zero (0).
S F X S E R I E S U S E R ’ S G U I D E In each of the submenus, there are the Common Menu Items, and typically the Show and Edit menu items for those areas where configuration changes can be made. The Show item displays the current configuration and the Edit item allows you to edit certain fields in the configuration. Apache This submenu allows you to configure the Apache Web Server within the receiver. You must a thorough knowledge of the Apache Server function to use this submenu.
S F X S E R I E S U S E R ’ S G U I D E Channel Guide Configuration This submenu allows you to configure where the channel guide information will come from, so the receiver can build an internal list of channels for data, audio, and video services. This is only applicable if the channel guide feature is supported by your Service Provider. The following items are displayed on the Channel Guide Configuration page: Display Item Description State Decoding of the data channels is enabled/disabled.
S F X S E R I E S U S E R ’ S G U I D E Selecting any of the submenu items will cause you to enter DHCP Server setup pages. Additional information on these pages can be found at sites such as www.bind9.net. Figure 2- 60 DHCP Configuration Page Date and Time This submenu allows you to set the receiver date and time and configure if the receiver is to accept and forward Network Time Protocol (NTP – RFC 1305) packets. This is particularly useful for maintaining correct timestamps on logged events.
S F X S E R I E S U S E R ’ S G U I D E Aside from the Common Menu Items, the following menu items are available: Menu Item Description Show Selecting this button will always return you back to the Date and Time page, as shown in Figure 2- 61. The current date and time information will always be displayed here, along with the NTP configuration. Edit Selecting this button will enter the Date and Time Edit page, as shown in Figure 2- 62. The edit fields on this page are described below the figure.
S F X S E R I E S U S E R ’ S G U I D E recommended that you leave your receiver in auto negotiate when interfacing with a Windows PC. The Ethernet Configuration page similar to Figure 2- 63 will be displayed when the submenu item is selected. In the example rd shown, the 3 Ethernet Option has been installed.
S F X S E R I E S U S E R ’ S G U I D E Figure 2- 64 Ethernet Configuration Edit Page FTP This submenu allows you to configure the FTP Server in the receiver, by specifying which users are authorized to access and perform FTP transfers. A sample FTP Configuration Edit page is shown in Figure 2- 65. The number of available users will depend on the options installed in your receiver. In the example in Figure 2- 65, only XD is installed.
S F X S E R I E S U S E R ’ S G U I D E GUI Configuration This submenu allows you to configure the Web GUI’s network access parameters and any special features. This is useful for remote sites where the receiver may be connected to the Internet. The GUI Configuration page similar to Figure 2- 66 will be displayed when the submenu item is selected.
S F X S E R I E S U S E R ’ S G U I D E Figure 2- 67 GUI Configuration Edit Page NCC Configuration This submenu allows you to select the source network interface for the NetManager2 Network Control Channel (NCC). Generally, NetManager NCC packets will be received over the satellite network interface (sat0). However, the NCC can also be received over the LAN connection on one of the Ethernet ports. This can be configured through the NCC Configuration Edit page, as shown in Figure 2- 68.
S F X S E R I E S U S E R ’ S G U I D E Edit Field Description Input Interface This field allows you to select the physical network interface that will be used to receive the NCC stream. Multicast Address Enter a multicast IP address that will contain the NCC channel packets. When using NetManager2 via an Ethernet port, port 6000 is assumed, and your NetManager2 system must be configured to output NCC packets at port 6000.
S F X S E R I E S U S E R ’ S G U I D E SSH This submenu allows you to configure the Secure Shell (SSH) within the receiver. SSH is a command interface and protocol for securely getting access to a remote computer, in this case the receiver. The SSH Configuration submenu allows you to setup basic SSH configuration and an advanced configuration. You must a thorough knowledge of SSH to use the advanced setup menus.
S F X S E R I E S U S E R ’ S G U I D E Figure 2- 71 SSH Configuration Edit Page The following fields can be edited on the SSH Configuration Edit page: Edit Field Description Protocol V1 Allows the receivers SSH server to communicate using V1 of the SSH protocol. Protocol V2 Allows the receivers SSH server to communicate using V2 of the SSH protocol. Server Port Enter the Port that the SSH server will be communicating with.
S F X S E R I E S U S E R ’ S G U I D E Figure 2- 72 Samba Configuration Page Aside from the Common Menu Items, the following menu items are available: Menu Item Description Show Selecting this button will always return you back to the Samba Configuration page, as shown in Figure 2- 72. The current Samba configuration parameters will always be displayed here. Edit Selecting this button will enter the Samba Configuration Edit page, as shown in Figure 2- 73.
S F X S E R I E S U S E R ’ S G U I D E The following fields can be edited on the Samba Configuration Edit page: Edit Field Description Workgroup Name Enter a name that matches your LAN's Windows workgroup. Host Name Enter the Host name of the receiver. This is what your receiver will be viewed as by other computers on your LAN. Description Enter a description for the receiver. This can also be seen by other computers on your LAN.
S F X S E R I E S U S E R ’ S G U I D E NOTE: Receiver will reboot/restart after a restore operation. Data services in progress will be interrupted. Figure 2- 74 Backup and Restore Page Ping Utility This submenu allows you to determine the presence of another host on the network. The host can be accessible from either of the two net interfaces (eth0, or eth1). This is particularly useful for testing network connectivity and packet round trip times.
S F X S E R I E S U S E R ’ S G U I D E The Ping command is assembled right on the Ping page, by entering the following information: Ping Field Description Packet Count The number of ping packets to transmit to the host. If this field is left blank, or a value of > 1000 is specified, the receiver will send out 10 packets. Packet Size This is the size of the ping packet, in bytes. Up to 65507 byte packets can be transmitted. The lower limit is 1 byte for SFX series receivers.
S F X S E R I E S U S E R ’ S G U I D E NOTE: Use the Restart Receiver function with care. Data services in progress will be interrupted. Figure 2- 77 Restart Receiver Page TCP/UDP Port Registry This submenu item shows you a list of all TCP or UDP ports that are being used by the receiver. An example listing page is shown in Figure 2- 78. This listing is provided for ease of network installation. Figure 2- 78 TCP/UDP Port Registry Rev 2.
S F X S E R I E S U S E R ’ S G U I D E Traceroute Utility This submenu allows you a convenient way to locally or remotely run the built-in Traceroute Utility. Traceroute is a utility which allows you to determine the route packets take to a network host. More information on Traceroute is readily available on the Internet. A Traceroute page similar to Figure 2- 79 will be displayed when a Traceroute request is made for a certain host.
S F X S E R I E S U S E R ’ S G U I D E 3) An internal record of the oldest compatible version number is maintained in the receiver and determines what minimum version number of firmware can be upgraded into this receiver. The version number of the upgrade cannot be older than that version. 4) The upgrade file must be for the correct model of receiver being upgraded (e.g. SFX3101R, SFX3101B, etc.). NOTE: After a successful Upgrade, the receiver will reboot.
S F X S E R I E S U S E R ’ S G U I D E Chapter 3 Service and Contact Information Troubleshooting The following are some recommended procedures to follow if your satellite receiver does not operate properly. These procedures should be followed when a system interruption occurs and no obvious cause is immediately apparent, or when experiencing difficulties during installation. This investigation is a general one and implementation may vary from one installation to another.
S F X S E R I E S U S E R ’ S G U I D E If the unit is powered and more detail is required, you can use the metrics and logging information in the Terminal Interface or the Web GUI to determine what the problem might be. Refer to Chapter 1 for information on these interfaces. If you cannot access the Web GUI with your web browser, ensure that the IP Address configuration is correct, using the Front Panel LCD/Keypad Interface. Record the nature of the problem and power cycle the unit.
S F X S E R I E S U S E R ’ S G U I D E option, replacement of products or defective parts therein shall be the sole and exclusive remedy for all valid warranty claims. Warranty Period The applicable warranty period shall commence on the date of shipment from the Seller’s facility to the original purchaser and extend for the stated period following the date of shipment.
S F X S E R I E S U S E R ’ S G U I D E Warranty Repair Return Procedure Before any warranty repair can be accomplished, a Return Material Authorization (RMA) number must be received. It is at this time, that the Seller will authorize the product or part to be returned to the Seller’s facility.
S F X S E R I E S U S E R ’ S G U I D E Important EMI & Safety Certification Information Read these safety and operating instructions before operating your SFX series satellite receiver. Follow instructions and heed all warnings on your unit and in this manual. CAUTION: Equipment must be installed by a qualified service person and earth connection is essential before connecting supply. Connect your power supply to a grounded AC outlet only.
S F X S E R I E S U S E R ’ S G U I D E ground electrode) must be in a straight line, if possible from the ground block to the grounding electrode. Also, splices in the conductor between the electrode and the grounding block are prohibited. Where coaxial cable is exposed to lightning, the cable shall be connected to the grounding system of the building, as close to the point of cable entry as practical. This can be either inside or outside the building.
S F X S E R I E S U S E R ’ S G U I D E installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
S F X S E R I E S U S E R ’ S G U I D E Appendix A Receiver Configurations This appendix describes the composition of the various configurations your receiver can take and shows how these configurations are reflected in the receiver product number.
S F X S E R I E S U S E R ’ S G U I D E Appendix B Irdeto Decryption Option If you have the Cyphercast or Softcell Option installed and enabled in your SFX----R series receiver, then this Appendix applies. The SFX----R series receiver can support Irdeto Cyphercast, and Gigacrypt encryption systems. This appendix describes the procedure for inserting an Irdeto Smart Card (SC), and the related Web GUI operation. It does not apply to DVB-CAS systems.
S F X S E R I E S U S E R ’ S G U I D E NOTE: The Smartcard is hot swappable, and can be inserted and removed while the receiver is powered on and operating. Figure B- 1 Smart Card Insertion Figure B- 2 Fully Inserted Smart Card Web GUI Operation If your receiver has the Cyphercast or Softcell Option enabled, then additional menu items and display pages will be provided. These are accessed via the Utilities Menu, in a submenu item called Irdeto Decryption.
S F X S E R I E S U S E R ’ S Key Length Cyphercast Softcell 56 bits Blowfish (56-bit) Blowfish (56 bit) 64 bits Blowfish (56-bit), DES Blowfish (56 bit) 128 bits Blowfish (56-bit & 128-bit), DES, AES Blowfish (56-bit & 128 bit) AES G U I D E When a Smartcard is correctly inserted and recognized by the receiver, the Smartcard Status and Serial Number information fields will be updated.
S F X S E R I E S U S E R ’ S G U I D E NOTE: When you Send Update with the new Cyphercast Configuration, the multicast ECM/EMM stream configured here becomes a noneditable static route in the static routing table, with the interface as sat0. Figure B- 4 Cyphercast Configuration Edit Page The following fields can be edited on the Cyphercast Configuration Edit page: NOTE: The PID that carries the ECM/EMM data is of type Net PID (see section on PIDs and Ports).
S F X S E R I E S U S E R ’ S G U I D E Appendix C Redundancy Option If you have the Redundancy Option installed and enabled in your SFX series receiver, then this Appendix applies. This appendix describes the operation of the Redundancy feature and the procedure for configuring the feature using the Web GUI.
S F X S E R I E S U S E R ’ S G U I D E In addition to Device Type and Group filtering, 256 Priority levels are supported. The preferred master device should be assigned the highest possible priority, generally up to 254. The highest priority 255 is a special case priority that should only be used if you do not want the master device to ever give up its master status (including in non-preempt mode – see below). A priority of 0 is used by the current master device to give up its master status.
S F X 7. S E R I E S U S E R ’ S G U I D E You can send a command to force a master receiver into backup state and a backup receiver in the network should take over for the master receiver. (This might be useful in the case of upgraded receiver firmware). You can send a command to force the master receiver back to master status as well. Web GUI Operation If your receiver has the Redundancy Option enabled, then additional menu items and display pages will be provided.
S F X S E R I E S U S E R ’ S G U I D E Figure C-2 Redundancy Configuration Edit Page The following fields can be edited on the Redundancy Configuration Edit page: Edit Field Description Redundancy Enable or disable the whole Redundancy Feature. Interface Choose the network interface on which the advertisement packets will be sent out and received on. Multicast Address Enter the multicast IP address used to send and receive packets.
S F X S E R I E S U S E R ’ S G U I D E Front Panel LED Indications When the Redundancy Option is installed and enabled, certain indicators on the front panel will behave differently and provide additional status information, as follows: Indicator Description CONTROL This LED goes yellow when the receiver is the backup device. When it becomes master, it returns to its regular colour (see Chapter 1). Rev 2.
S F X S E R I E S U S E R ’ S G U I D E Appendix D DVB Conditional Access System (CAS) Option This following Appendix describes the procedure for inserting a DVB Conditional Access (CA) Module and Smart Card (SC) into an SFX----B series receiver, and the related Web GUI operation. You will need to be certain that your model of receiver can accommodate the appropriate type of CA Module and/or SC, depending on the DVB CAS being used in your network.
S F X Rear Panel Option Plate PCI Slot Back Plate S E R I E S U S E R ’ S G U I D E While removing the rear option plate, hold on to the PCI Slot Back Plate tab, to ensure that it remains in place. This is not a problem for a single plain rear option plate, or if the plate is attached to a PCI option card. Remove these 3 Philips screws and carefully remove the option plate.
S F X S E R I E S U S E R ’ S G U I D E Step 2 – Insert CA Module all the way into slot in receiver. Use caution. Step 1 - Insert SC all the way into CA Module. Figure D- 3 Smart Card and CA Module Insertion Web GUI Operation If your receiver has the DVB CAS Option installed, there will be some additional menu items and display pages provided. These are accessed via the DVB Carriers Menu, submenu item called Conditional Access Configuration.
S F X S E R I E S U S E R ’ S G U I D E Figure D- 4 Conditional Access Configuration Page Aside from the Common Menu Items, the following menu items are available: Menu Item Description Show Selecting this button will always return you back to the Conditional Access Configuration page, as shown in Figure D- 4. The current configuration as entered under the configuration edit page is always displayed here.
S F X Edit Field S E R I E S U S E R ’ S G U I D E Description For special DVB systems and for added flexibility, you may need to enter a PID number for the PAT that is something other than PID 0. This field is provided for that purpose and if left untouched, will default to 0. NOTE: Please note the warnings that are printed on the Conditional Access Configuration Edit Page.
S F X S E R I E S U S E R ’ S G U I D E Appendix E FlexKey Option If you have the FlexKey Option installed and enabled in your SFX----F series receiver, then this Appendix applies. FlexKey is an IDC Proprietary encoding AES encryption scheme using a 128 bit key. This appendix describes the operation of the FlexKey feature and the procedure for setting up the feature using the Web GUI.
S F X S E R I E S U S E R ’ S G U I D E Figure E- 1 FlexKey Configuration Page The following fields can be edited on the FlexKey Configuration Edit page: Edit Field Description ECM Multicast Address Enter the valid multicast IP address in dotted decimal notation. This address and the UDP Port are configured for receiving the ECM data, and must match the configuration of the FlexKey head end. ECM UDP Port Enter a valid UDP port number for ECM stream.
S F X S E R I E S U S E R ’ S G U I D E Front Panel LED Indications When the FlexKey Option is installed and enabled, certain indicators on the front panel will behave differently and provide additional status information, as follows: Indicator Description OPTIONS Purpose: provides status of the FlexKey conditional access option. Colour: off/green, where: Solid Green – a conditional access option is installed and enabled. Flashing Off/Green – EMM/ECM packets are being received.
S F X S E R I E S U S E R ’ S G U I D E Appendix F ASI Option If you have the ASI Option installed and enabled in your SFX series receiver, then this Appendix applies. This appendix describes the operation of the ASI interface feature and the procedure for setting up the feature using the Web GUI. The position of the ASI interface is shown in Figure 1- 2 . The ASI interface is a BNC female, DVB ASI interface, with optional stream filtering of up to 250 PIDs or the complete DVB Transport Stream.
S F X S E R I E S U S E R ’ S G U I D E Column/Field Description NET port(s) enabled This is a check box, which is used to enable or disable all network devices that are capable of IP data output. Generally, this will affect data output at the Ethernet (NET1/eth0 and NET2/eth1) ports. Radio Buttons Clicking on the radio button will select a PID in the list. Once selected, you can use the Edit Selected button to edit the PID definition or Delete Selected to delete the PID from the list.
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