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P.07
If the abnormal situations persist after taking the above solutions, please contact us.
FAQs and Solutions
?
Issues Solutions
Plug not connectedProduct not
functioning
Possible Causes
Connect the plug to a socket
Power button not on Press the power button
Built-in battery is low Put on charge immediately
Built-in battery is lowWeak Intensity Put on charge immediately
The surrounding temperature
is extremely high/ low, product
cannot function normally
Please keep the tempature
at 10-40°C
Battery life used upWorks for only few
minutes even right
after charge
Please contact CS
Please do not attempt to
change the battery,
otherwise there could be
product damage
The massage program has run
for 15 minutes and the sleep
mode is on
Stops Abruptly Press the power button for
restart