Operation Manual

Troubleshooting
56
I cannot see an image file.
- An image file that is not supported by the product specifications may not be displayed.
Check the product specifications.
I cannot hear the sound or I hear noise.
- Check whether the volume is “0”.
- Check that the earphones and the remote control are properly connected and whether there
are alien substances on the plug. Alien substances on the plug may cause noise.
- Excessive impact or vibration while playing an MP3, WMA, ASF or AVI file may result in
discontinuous play. Try again from a stable location.
- Since this unit uses a hard disk drive, excessive impact or vibration may generate noise.
Try again from a stable location.
Strange characters appear on the LCD or the TV screen.
- Check that Menu → System → Language is properly configured.
- After you change the language, you have to turn it off and turn it on again to apply the
configuration.
- Check whether the UNICODEF.FON file is included on the HDD. (See page 44.)
I cannot charge the battery.
- Check that the adapter is properly connected to the power outlet.
- A fully charged battery will not be charged any further.