Use and Care Manual

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expanded global vehicle coverage, the scan tool offers technicians a
significant improvement on model years covered by supported
manufactures. In addition to adding new vehicle coverage through
2010/2011, we’ve also worked backwards to include non-OBDII
vehicles, which can be diagnosed by setting up with optional OBDI
adaptors.
For a complete listing of all the added vehicle coverage, download a
copy of the official MaxiDiag

Elite Software Release Note.
3.8 Product Troubleshooting
Vehicle Linking Error
A communication error occurs if the scan tool fails to communicate
with the vehicle’s ECU (Engine Control Unit). You need to do the
following to check up:
 Verify that the ignition is ON.
 Check if the scan tool’s connector is securely
connected to the vehicle’s DLC.
 Turn the ignition off and wait for about 10 seconds. Turn the
ignition back to on and continue the testing.
 Verify the control module is not defective.
Operating Error
If the scan tool freezes, then an exception occurs or the vehicle’s
ECU (Engine Control Unit) is too slow to respond to requests. You
need to do the following to reset the tool:
 Reset the scan tool.
 Turn the ignition off and wait for about 10 seconds. Turn the
ignition back to on and continue the testing.
Scan tool doesn’t power up
If the scan tool won’t power up or operates incorrectly in any other
way, you need to do the following to check up:
 Check if the scan tool’s connector is securely connected to the
vehicle’s DLC;