MOBILE INTERNET DONGLE USERGUIDE Mobile Internet Dongle User guide Ver 1.
Note: The contents of this user guide have been compiled strictly for Airtel Uganda Mobile Internet Users. Guide is applicable to the following Models Huawei E1550 Huawei E1552 Huawei E1780 Huawei E153 Huawei E173 It is important to note that the contents of this document are subject to changes and will be revised from time to time. Mobile Internet Dongle User guide Ver 1.
Introduction On purchase of an Airtel USB Mobile Internet Modem, You can use it to connect to the internet on your computer or laptop. Each Airtel Modem sold comes with a SIM card and all internet settings to enable you access the data service. All you need is to install the Airtel dongle application on your computer or laptop, activate the SIM card and start using the internet service You can also subscribe with your modem dongle to Airtel internet services by dialing *175#.
Installation Procedure The process below defines the one time installation procedure for a Huawei USB modem on a laptop or computer with a USB port Step 1. 2. 3. Carefully break the SIM card from its pack and insert it into the open USB modem slider and cover correctly. Insert the USB end of the modem into the free USB port of an already powered and fully booted laptop / computer.
Note: Airtel Uganda modems usually come with the SIM card already inserted in the modem so step 1 can skipped. If this is not case, proceed to start from step 2. The Mobile Partner interface for the different modems will differ in appearance and functionality. Please see Figure that shows the difference in appearance of the different modem model interfaces. For purposes of all functionality, the Airtel branded RED interface will be used as the benchmark of this user guide.
Mobile Partner Interfaces The figure below shows a comparison between the RED and BLUE interface. Mobile Internet Dongle User guide Ver 1.
The table below shows the summary of the Key Categories and respective sub categories of both the Airtel Red and Blue Interfaces Feature File Operation Tools Help Sub - Feature Function Red Interface Blue Interface Connection Enables connection or disconnection from Internet service √ √ Statistics Enables a graphical representation of traffic usage √ √ Text Enables Test and SMS functionality similar to a phone √ √ Phonebook Enables creation and management of phone contacts √ √ Airte
Airtel Menu To access the Airtel Menu Sub Feature, simply click the button Airtel Menu on the Display Bar. This menu enables the modem user to carry out USSD functionality on the Modem. Figure below shows the lay out of the menu bar. To carry out any USSD functionality, simply type the USSD string in the input section and the respective result will be displayed in the output section. The following basic Airtel Uganda USSD functionalities can be carried out via the Airtel Menu No.
Connection Menu To access the Connection Menu Sub Feature, simply click the button Connection on the Display Bar. This menu enables the modem user to connect to the internet. It can also enable the user to disconnect from the internet after finishing his or her browsing session. After subscribing to an internet package using *175# via the Airtel Menu, the user can then go to the connection menu and simply click the Button Connection.
Mobile Internet Dongle User guide Ver 1.
Statistics Menu To access the Statistics Menu Sub Feature, simply click the button Statistics on the Display Bar. This menu enables the modem user to graphically view their usage traffic trends when connected to the internet. You can also view your usage for both Downlink and Uplink traffic over a given daily, weekly or monthly period. Note: You can use other tools to view and measure your internet speeds at any given time during browsing session. You can use tools like speedtest.net or testmy.net.
Text Menu To access the Text Menu Sub Feature, simply click the button Text on the Display Bar. This menu enables the modem user to implement Text and SMS functionality. The modem user can access their inbox, outbox messages from both the SIM card and Modem memory. I It is important to note that on receipt of an SMS, a dialog box always appears in bottom right whenever an SMS is received. To view the message, the modem user simply has to click the View button of the dialog box or cancel.
Operation Menu To access the Operation Menu Feature, simply click the button Operation on the Menu Bar. This menu enables the modem user to simply access shortcuts to the Display bar which has the Connection, Statistics, Text, Phonebook and Airtel Menu sub features. Tools Menu To access the Tools Menu Feature, simply click the button Tools on the Menu Bar. This menu enables the modem user to access the Diagnostics, Language, Options and PIN operations menu.
Under the Options subs menu, an important function of creating a new Internet connection in Profile Management can be implement as below Creating a New Internet Connection Step 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Click on Tools in Menu Bar Choose the Options sub menu Select Profile Management Click the button New Rename Profile Name 1 to the name of the new Internet connection e.g. Airtel Net 2 Select APN option static and Input the APN name of the new internet connection e.g. web.ug.zain.
Note: The above step can be used to create a new internet connection profile for a user who has a Huawei Modem that was not pre-provisioned with the APN settings to browse. Refer to list of compatible Huawei modems on page 2 Help Menu To access the Help Menu Feature, simply click the button Tools on the Menu Bar. This menu enables the modem user to access the Online Help, Online Update and About sub menus.
Basic Trouble Shooting There are cases when a customer is not able to use the modem. Please see the table below for basic trouble shooting N o. 1 2 3 Scenarios Resolution / Trouble shooting suggestions Modem not detected on insertion in USB port. Check if the modem has been full and properly in inserted in USB port.
