EXTERNAL HARD DRIVE Maxtor OneTouch II Drive ™ FireWire 800 Edition User’s Guide P/N: 20280400
Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Drive Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Introduction Thank you for selecting a Maxtor product. TM 1 The Maxtor OneTouch Settings utility features: The new Maxtor OneTouch II FireWire 800 Edition, with triple interfaces (FireWire 800, FireWire 400 and USB 2.0), lets you access high-end graphics, photos and video files quickly, and connect easily with other computers.
Included in this Kit Before installing your new drive, review the features shown in Figure 1. The Maxtor OneTouch II FireWire 800 drive comes complete with the components shown in Figure 2. Familiarize yourself with each of these items prior to installation. Refer to the capacity label on the front of the box of your Maxtor OneTouch II drive to determine which model you have.
System Requirements FireWire 800 9-pin to 9-pin FireWire 800 (1394b) Cable 1 Macintosh • FireWire 800 requires Mac OS X 10.2.8 or higher and FireWire 800 (9-pin) equipped computer • Apple G4 processor or greater FireWire 400 6-pin to 6-pin FireWire 400 (1394a) cable • Mac OS 9.1 or later (FW 800 not supported); OS X (10.1.2-10.1.5; 10.2.4 or later) Many laptop computers, have a smaller 4-pin FireWire port requiring a special 4-pin to 6-pin FireWire cable.
1 System Requirements Handling Precautions Windows • FireWire 800 requires Windows 2000 or XP operating system and FireWire 800 (9-pin) equipped computer Handle your drive with care! Follow the precautions listed here or you could damage your drive and void your warranty. Review the Maxtor Limited Warranty Card, included in the box, for more information.
About this Guide Maxtor Product Support The following symbols and conventions are used in this guide: Maxtor Corporation provides a comprehensive product support section on its web site, including the latest software drivers, product specifications, user’s guides, a complete troubleshooting section, and the Maxtor Knowledge Base – for answers to the most frequently asked questions. Bold Used for menu, command, and keyboard selections you make and screens you will see.
2 2 Installing Your Drive In this chapter you will install your Maxtor OneTouch™ II FireWire 800 drive, the EMC® Dantz® Retrospect® Express backup software, and activate the Maxtor OneTouch button for simple backups of your valuable data anytime you need them. To ensure a successful installation, follow the steps outlined below. Please do not connect the drive to your computer until after you have installed the software.
Macintosh OS X (This is the Name and Password you set up when you originally installed OS X) Step 1. Install the Software Click OK. Software installation: Do not press the Maxtor OneTouch™ button until instructed by the User's Guide or installation software. Please quit all applications before starting the installation process. Do not remove the installation CD until after completing the Maxtor OneTouch setup. 1. Turn on your computer. 2. Insert the Maxtor Installation CD into your CD-ROM drive.
2 13. After your Macintosh restarts, please remove the Maxtor Install CD from your computer. 3. Plug the standard electrical plug from the power adapter into your power source. 14. Proceed to the next section: Connect the Drive. Step 2. Connect the Drive 4. Turn on the Maxtor OneTouch II drive using the power switch on the back of the drive. The two blue lights on the front of the drive should illuminate. The Maxtor OneTouch II drive connects to your computer using either a FireWire or USB interface.
2. Plug the smaller end of the USB cable into the USB connection on the drive. Connecting with the FireWire Cable Do not plug a FireWire cable into the drive when a USB cable is already connected to the drive. This drive will only operate with one interface at a time. To connect the FireWire cable 1. Plug one end of the FireWire cable into any available FireWire port on your computer or to any other FireWire device that is connected to your computer. Figure 2.
2. Plug the other end of the FireWire cable into an available FireWire port on the back of the drive.
6. The remaining space will be allocated to a second partition that can be used for general storage, enter the name Maxtor Extra Storage. When finished, click the OK button. Set up Retrospect Express and back up your computer 1. Push the button on the front of your drive. 7. A warning message will appear. Click the Partition button when you are ready. A window appears that says: ‘You need an administrator password to start Retrospect.’ 8.
By registering1 your new drive, you will have the option of receiving product updates, special offers, and important information about other data storage solutions from Maxtor. 2 Once you’ve made your selection, Retrospect Express will open and the Maxtor OneTouch Setup screen will appear. 5. Click Next. The Step 1 screen will appear. 6. Select the hard drive where your operating system is installed and click Next. You cannot select the same drive to be both the source and destination for your files.
You may customize Retrospect Express to create backup copies of your files which will include revisions made on a daily basis. See the Retrospect Express User’s Guide for Macintosh, included on the install CD. Your hardware and software installation is now complete. See “Using Your Drive” on page 27 in chapter 3, for information on using your drive for common applications and on using Retrospect to make copies of your important files and restore backed up files. Macintosh OS 9 Step 1.
Step 2. Connect the Drive The Maxtor OneTouch II drive connects to your computer using either a FireWire or USB interface. Make sure you know which interface is available on your drive and on your computer. 2 Please install the software before you connect the drive. Connecting the Power 1. Plug the round female connector from the power adapter into the drive’s power connector. 5. Determine whether you have USB or FireWire ports available on your system.
The Maxtor OneTouch button, Power management, and OneTouch Settings utility program are not supported for USB on the Macintosh. You may, however, use your drive as external storage and utilize the Retrospect Express software to maintain backup copies of your files and complete system. To connect the USB cable 1. Plug the larger end of the USB cable into any available USB port on your computer. This USB logo ™ may help you identify a USB port. 2.
To connect the FireWire Cable 1. Plug one end of the FireWire cable into any available FireWire port on your computer or any other FireWire device that is connected to your computer. 2 2. Plug the other end of the FireWire cable into either of the available FireWire ports on the back of the drive.
3. Click EasyScript. 11. Select the drive you plan to back up to (your Maxtor OneTouch II drive) and click Save. The ‘Welcome to EasyScript’ window will appear. 4. Click Next. The Backup media page will appear. 5. Select File backup set (hard disk) and click Next. The Backup frequency page appears asking you: ‘How often do you want to back up?’ 6. Choose either Every day or Once a week. If you chose the once a week backup option, choose the Day also. 7. Click Next.
3. Make sure Execute now is selected and click Execute. Retrospect will now start scanning your system, the Immediate Backup window will open and the backup process will begin. 2 The first backup may take some time depending on the number of files in your computer. Each subsequent backup will take less time. This is because Retrospect compares the files in your actual system to the backup version and only copies new files or files that have been modified since the last backup.
If, for some reason, the Maxtor screen does not appear: • Click the Windows Start button and then click Run. • Click Browse and find the drive named Install CD 7. After reading the License Agreement, click Yes. The Customer Information screen will appear. 8. Enter your User Name and Company Name. • Open Install CD, open Launch and click OK. The Select Language screen will appear. 3. Select your language. The Main Menu will appear next.
11. Click Finish. The Retrospect Express HD Installshield Wizard will appear automatically. You may see a message asking you to Please Reboot your computer. If so, select: ‘Yes, I want to restart my computer now’ and click OK. 2 If you have chosen not to install Retrospect, eject the Install CD and go directly to the “Connect the Drive” section on page 21. If you have chosen to install Retrospect, please do not eject the Install CD and go to the next step. 12. Click Next.
The Welcome to Maxtor OneTouch Setup screen will appear and a Maxtor OneTouch shortcut icon will appear on your desktop. 2. Plug the two-pin female connector on the power cord into the power adapter. 20. Eject the Maxtor Install CD from your computer. 2 21. Proceed to the next section: Connect the Drive. Step 2. Connect the Drive The Maxtor OneTouch II drive connects to your computer using either a FireWire or USB interface.
To connect the USB cable 1. Plug the flat end of the USB cable into any available USB port on your computer. This USB logo ™ may help you identify a USB port. 2 2. Plug the square end of the USB cable into the USB connection on the drive. The Maxtor OneTouch II FireWire 800 drive is shipped with a Macintosh file system. The Windows XP and Windows 2000 operating systems use an NTFS file structure.
6. To register immediately, enter your information in the registration form provided and click Register. If you do not wish to register now, click Register Later. If you have already registered, click Already Registered. You can back up manually, at any time, by pressing the button on the front of your drive. Your hardware and software installation is now complete. See “Using Your Drive” on page 27 in chapter 3, for information about using your drive and using Retrospect Express HD.
Connecting with the FireWire Cable Do not plug a FireWire cable into the drive when a USB cable is already connected to the drive. The drive only operates with one interface at a time. 2 To connect the FireWire cable 1. Plug one end of the FireWire cable into any available FireWire port on your computer. 2. Plug the other end of the FireWire cable into an available FireWire port on the back of the drive.
Your new drive will appear in the same way as your other drives, with a letter assigned to it by the operating system. The assigned letter will vary depending upon the number of other drives connected to your computer. Make a mental note of this drive letter. If you did the Full Installation, including Retrospect Express HD, go to the next step. If you did not install Retrospect Express HD, the installation is complete and your Maxtor OneTouch II drive is ready to use.
Installing Drivers Only To Install Retrospect at a Later Time This section describes how to install your new drive without installing Retrospect software. If you wish to install a complete copy of Retrospect software and the Maxtor OneTouch feature at a later time, you can do so by following the original installation instructions provided in “Installing Your Drive” on page 6 of this chapter. The Maxtor OneTouch button feature will not function if you choose to install under this option.
3 Using Your Drive Once installed, you can use your new Maxtor OneTouch II FireWire 800 drive in the same way you use the other drives on your computer. Some of the basic ways you can use your new drive are: • Move or copy files or folders from your other drives, CD-ROMs, or other storage devices. • Within virtually any application, save files to and open files from the new drive. • Store video files, games, spreadsheets, and other commonly used files.
After a moment, the computer will recognize that your drive is connected and the drive icon will appear on the desktop of your Macintosh. To disconnect the drive from a Macintosh computer 1. From the desktop, drag the drive icon to the Trash. The drive will disappear from the desktop. 3 Disconnect your drive from the computer. To connect the drive to a Windows computer 1. Make sure the drive is turned on and that both blue lights are illuminated. 2.
To name your drive on a Windows computer: 1. Open your My Computer icon (where your other drives appear.) If you installed your drive with the Maxtor OneTouch feature, the Retrospect Express software is already installed. Here are some important guidelines: 2. Right-click your new drive’s icon and select Properties. The properties window will open. • Only the current versions of your files are copied. The Maxtor OneTouch II drive does not keep backup copies made in earlier sessions. 3.
It is strongly recommended that you: • Select the option to “Replace Corresponding Files” • Define a folder on the destination drive dedicated to your duplicate backups. 3 If your destination drive is lost or damaged, you will have lost your only copy of these files. Can I do other types of backup? Yes. Using Retrospect Express, you can also create a script to back up multiple revisions of each file or to back up multiple drives or folders to a single backup set.
3. Drag the file or group of files you wish to restore to the desired folder as you would to move or copy any other file. If you are not sure where the files you want to restore are located, use your operating system’s Find command to search the drive containing the backup data. Changing Your Maxtor OneTouch Backup Settings 1. Open Retrospect Express. The Retrospect Express Directory window will open. 2. Click the Automate tab. The Scripted Retrospect operations window will appear. 3. Click Scripts.
4. Drag the Express User’s Guide onto your Macintosh’s hard drive. 5. Double-click the Express User’s Guide to open it. You will need Adobe Acrobat Reader installed to open the guide. If you do not have it, you can download and install it for free from Adobe’s web site: www.adobe.com If you choose Register Now, go to the next step. If you chose Register Later or Already Registered, Retrospect Express will open. Go directly to Step 4 Maxtor OneTouch Setup. 3. Enter the required information on the form.
Click Next. The Step 1 Screen will appear. This selection does not copy your operating system files or Internet cache files. Make your choice and click Next. 7. The Step 3 screen will appear. Select the Maxtor OneTouch II drive or another drive on your computer as the location to store the copy of your files. Click Next. You cannot select the same drive to be both the source and destination for your files. The source and destination drives must be different. The “Congratulations...
The OneTouch button may not function when Retrospect Express is already running. To correct the problem, go to the File menu in Retrospect, and choose Quit. Only the current versions of your files are saved. Backup copies made with the default Maxtor OneTouch feature do not include earlier versions of files you have deleted since the last time you pressed the Maxtor OneTouch button. Any files that are currently open are not saved, so close any files you wish to be copied.
Opening Retrospect Express HD Running an Immediate Backup You can open Retrospect Express HD from either the Start Menu: Though comprehensive backups can be scheduled to run at predetermined times, you can launch them at any time by doing one of the following: • Start >Programs >Dantz >Retrospect Express HD From the System Tray: • Press the OneTouch button - this will launch your backup immediately • Right-click the red Retrospect Express HD icon: OR • Right-Click on the Retrospect icon located in th
Restoring From Your Backup At times, your critical data may be corrupted. Fortunately, Retrospect Express HD provides you with the ability to restore your crucial files. If you need to restore your entire computer, see “Restoring Your Computer” on page 40. 6. Click Next. You will now be asked where you wish to restore your files to. You have two options: • Their original location • The following location 1.
If you manually cancel a backup, it is considered to be a fatal error. If the restore point has a yellow or red icon, you can right-click the restore point to show the operation log, which will show you more information about the error. Viewing Restore Point Logs There may be times that you want to see what may be causing problems with various restore points. You can accomplish this through viewing a restore point log. 1. Open Retrospect Express HD. Locking Restore Points 2. Click Restore.
Creating Retrospect Express HD Duplicates A duplicate saves the most recent version of files, in their original format, and overwrites the previous version. The following steps will show you how to create a duplicate. Please be aware of the following information when creating duplicates: •You cannot use Retrospect Express HD's comprehensive backup and duplicate features at the same time. 3 •Duplicates are NOT automated nor can they be scheduled.
Restoring Files from a Duplicate 2. Double-click on the Retrospect Duplicates folder Restoring files from a duplicate is as simple as drag and drop. 1. Open My Computer and double-click on the drive letter associated with your Maxtor OneTouch II drive (or whichever drive you used to do your duplicate backup). 3 Figure 14. Duplicate Backup files 3. Select the folder which contains your files and copy your files back to your PC. Figure 13.
Restoring Your Computer Basic Guidelines If disaster has struck and your system software is damaged or completely erased, this chapter provides you with step-by-step instructions on how to restore your system.2 For your system restore to be successful, we recommend that you restore your system only: These steps will be successful only if you have backed up your system using Retropsect.
Most Macintosh computers are setup at the factory with only one partition per hard drive. If you did not have multiple partitions on any of your hard drives, all you have to do is reformat your hard disk(s) and re-install your Macintosh operating system. For more information, see your Macintosh manual. Do not partition or reformat the Maxtor OneTouch II drive that your system backup is stored on. Once you get your system running, reinstall Retrospect Express using the Maxtor Install CD.
11. Click Replace. 15. Restart your Macintosh. Retrospect will scan your system (This may take a few minutes). If the system restore was successful, you should find all of the files that you originally backed up. The Restore from Backup window will appear, to confirm the source (your Maxtor OneTouch II drive) and the destination (your Macintosh hard drive) for the restore. Restoring Your Complete System Windows 12. Click Restore.
6. Select the date that contains the restore point you wish to restore from. 13. Click the red ‘X’ in the upper right corner of the window. 14. Restart your computer. 7. Click the restore point you wish to restore from. 8. Click Next. Your system may require more than one restart. Follow any additional on-screen instructions, if necessary, to complete your system restore. You are now asked which files and folders you wish to restore. 9.
Macintosh The OneTouch Settings utility does not work with USB using OS 9. Opening the OneTouch Settings utility Go to the Applications folder on your Macintosh and open the Maxtor OneTouch Settings. 3 The Maxtor OneTouch Settings window will appear. The features are grouped into four sections: OneTouch Action: Where you can customize the OneTouch button. DriveLock TM Data Security: Where you can control access to your Maxtor OneTouch II drive. Diagnostics: Where you can check the health of your drive.
Setting your Password 1. Click DriveLock Data Security 2. Enter and re-enter a Password Your password must contain at least six characters and one digit. You may also choose a secret question (from the list provided) and type in the answer. If you do not want to choose a secret question and answer, go to step 5. 3. Choose a Secret Question. 4. Enter and re-enter an answer to the question. 5. Click Set Password or Set Password and Q/A, if you chose a secret question and answer. Changing your Password 1.
When the erase process is complete, a window will appear with the message that the disk has unreadable. 6. For OS X: click Initialize... The Apple Disk Utility will open. To format your drive in OS X, see “Macintosh OS X” on page 22 in chapter 2. For OS 9: To format your drive in OS 9, see “Macintosh OS 9” on page 13 in chapter 2. 3 Do not turn off your computer or your drive during the erase or formatting process.
The slider at the bottom of the screen controls the time period of inactivity before the all system hard drives will go to sleep. It is possible to choose as short as 10 minutes and as long as 60 minutes. You can also set it to never go to sleep. 4. Select a time period using the slider in the bottom of the window. 5. Close the Energy Saver control panel. Windows Opening the OneTouch Settings utility Double-click the Maxtor OneTouch shortcut icon on your desktop. The Maxtor Main Menu will appear.
Run Diagnostics You can check the health of your drive. If you suspect there may be problems with your Maxtor OneTouch II drive, click Test to run a diagnostic on your drive. If the test finds your drive to be defective, it will display an Return Material Authorization (RMA) code you will use to return your drive for repairs under warranty. 3 Adjust Performance You can adjust the performance of your drive.
Disable Security If you decide you want to disable the password you created, follow these steps: 1. 2. 3. 4. 5. Click Security Settings. Click Disable Security. Enter your current Password. Click Apply. Click Close. The default setting for the security setting is disabled. Erase Drive If all attempts to recover your password fail and you need to erase your drive, follow these steps: 1. 2. 3. 4. Click Security Settings. Click Erase Drive. Click Confirm. Click Yes. The Format Drive window will appear.
Note: You will need Adobe Acrobat Reader installed to open the guide. If you do not have it, you can download and install it for free from Adobe’s web site: www.adobe.com Installing Applications on Your Drive 3 You may install and run applications from your drive like any other drive on your system. If you connect the drive to your system using a USB 1.1 interface, the data transfer rate is approximately 1 MB per second. Because of this, installing applications on a drive using the USB 1.
Adding Rubber Feet to Your Maxtor OneTouch II Drive If you plan to use your drive on a desk surface, your kit includes four rubber feet to protect your drive and the surface of your desk. To apply the feet: 1. Make sure your drive is disconnected properly from your computer. (“Connecting and Disconnecting the Drive” on page 27). 3 2. Make sure your drive is turned off, by turning off the power switch on the back of the drive. 3. Turn your drive so that the ridges are facing up.
4 Glossary Backup – In Restropsect HD, a backup contains all the files and folders you selected to back up from a specific point in time. Previous backups are preserved, allowing you to store copies of your backup files from multiple points in time. See Restore Point. Byte – A unit of storage on a drive that holds a single character. A byte is equal to 8 bits. 4 Capacity – The amount of information, measured in bytes, that can be stored on a drive. Also known as storage capacity.
Mb – (Megabit) When used to describe data storage, equal to one million bits. Mbps – (Megabits per second) When used to described data transfer rates, it refers to one million bits per second. NTFS – The primary file system for Windows 2000 and XP operating system that organizes files on your computer. Supports large capacity hard drives up to 2 TB. Operating System – Software that allows the user and programs installed on your system to communicate with computer hardware such as a hard drive and processor.
Index A About this Guide Adding Rubber Feet to Your OneTouch II Drive Archiving files 39 B Backing up your computer 27 C Changing Your Maxtor OneTouch Backup Settings Connecting and Disconnecting the Drive D Disconnect the drive from a Macintosh Disconnect the drive from a Windows system Drive components H Handling Precautions 5 51 40 27 28 28 2 4 I Installing push-button feature the software Installing Applications on Your Drive 6 6 50 Installing Your Drive Installing Drivers Only 6 26 54 M Ma
©2005 Maxtor Corporation. All rights reserved. Changes are periodically made to the information herein which will be incorporated in revised editions of this publication. Maxtor may make changes or improvements to the product(s) described in this publication at any time and without notice. For purposes of storage capacity, a gigabyte (GB) equals 1,000,000,000 bytes. Total accessible capacity varies depending on operating environment.
