User Manual

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© 2019 The Legacy Companies
Crescent Ice Maker Instruction Manual
WARRANTY
THE LEGACY COMPANIES WARRANTY COVERAGE
MAXX ICE MARINE MMAR25 MARINE LIMITED WARRANTY
THE LEGACY COMPANIES (TLC) warrants to each Retail Buyer that its products be free from
defects in materials and workmanship for the period specied below. THE LEGACY COMPANIES
obligation under this warranty shall be limited to repairing or replacing, at its option, any part or
product found to be defective within the specied warranty period.
2-YEAR LIMITED WARRANTY
For two years from the date of original purchase, this product warranty covers all parts and labor to
repair or replace any part of the product that proves to be defective in materials or workmanship.
5-YEAR SEALED SYSTEM WARRANTY
For ve years from the date of original purchase, Maxx Marine will repair or replace the following
parts, labor not included, that prove to be defective in materials or workmanship: compressor,
condenser, evaporator, drier, and all connecting tubing.*
*May or may not be serviced on site. Unit may be replaced in kind or returned to the factory for repair
at the sole discretion of THE LEGACY COMPANIES based on the apparent condition of the unit and
its needed servicing. Warranty subject to verication by THE LEGACY COMPANIES.
WARRANTY CLAIMS
Warranty claims can be made by calling 1-877-368-2797 during normal business hours between
8:30am and 5:30pm Eastern, Monday through Friday excluding Weekends and Holidays. Emergency
warranty service claims can be made after hours, weekends and holidays by dialing 1-877-368-
2797 and following the automated prompts. All claims must include: make, model number, serial
number, proof of purchase (dated receipt), date of installation, retail store where purchased and all
pertinent information supporting the claim prior to the issuance of a warranty claim number. At the
time of a warranty claim, should on-site service be necessary, a service company will be dispatched
to the location to facilitate repairs covering labor (during normal business hours, premium or overtime
service is not included) and travel up to 50 miles from location. If during the warranty event the
on-site technician determines the issue to be the result of improper installation, misuse, abuse,
or requires adjustments and/or calibration, the end user will become responsible for any charges
brought forth by the service company. Should on-site service not be required, an RMA (Return
Merchandise Authorization) may be issued. The issuance of an RMA requires the end user provide