Instructions / Assembly

3.7 Troubleshooting
My chiller won’t turn on
• Try hitting the reset button on your GFCI adapter on the back of your chiller.
• Try resetting your GFCI outlet.
• Check the breaker in your home.
Water flow failure
• Replace your filter. When the filter is clogged it will often trigger this failure.
• Clean your hair net strainer. Reference our YouTube channel for a detailed guide on how to clean
out the hair strainer.
My chiller keeps turning off
• Make sure your reset button isn’t in a high traffic area, where it may be getting accidentally pushed.
• Check your breaker. Make sure you are on a dedicated 30AMP breaker switch.
• Check your electrical box for any moisture.
o If moisture is discovered in the electrical box if could be one of two things:
1. There is a breach in your electrical box somewhere. Check for damage or improper seal
when it’s closed or cracks in the box.
2. The check valve on your ozone tubing has failed. This would allow a small amount of water
to enter the electrical box and would trigger your GFCI to shut the system off. If you see
water coming through the small ¼” clear tubing and entering your electrical box, turn off
your unit and reach out to Dynamic Cold Therapy for a replacement part.
My chiller is leaking
• It’s likely condensation. A small puddle of condensation is to be expected daily. It’s best to wipe it
down once per day to avoid moisture buildup.
• Test to see if the water level is getting lower in your plunge tub. Mark it and check again the next
day
• If your leak is significant, please reach out to Dynamic Cold Therapy customer service directly.