Use and Care Manual

applicable). Go to the roof, and also check that the heat emitter cords are

properly connected snug and tight to the cords on the roof and that those

cords are properly plugged into the power supply (snug and tight).

Solution: If some of the heat emitters are working, then the ones which are

not working may have been damaged or are not properly connected. Check

that the heat emitter cords are properly connected snug and tight. If the

issue continues, then the particular heat emitter may be damaged. Do not

continue to operate. Contact the manufacturer for replacement parts.

Solution: If the heat emitters are not working and there is a “-L” for the

temperature reading, then the temperature sensor may not be plugged in

properly or it may be damaged or the power supply may be defective. Go up

to the rooftop of the sauna and locate the temperature sensor connection

wires near the air vent towards the rear of the sauna. After you have located

the wires labeled “TEMP SENSOR”, disconnect the connection and

reconnect the connection. If you have a second person available, please

have them continue to look at the control panel as you disconnect and

reconnect the temperature sensor connection to see if the “-L” changes at

any time. If the “-L” disappears and reappears, then there may be an issue

with the connection. Please contact Customer Service for assistance.

4. Control Panel Malfunctioning

Solution: If the control panel is showing no signs of power, then there could

be a connection issue of the “CTRL” harness up on the roof. Go up to the

roof and locate the “CTRL” wire harness you connected when the roof was

installed onto the sauna room. Disconnect the “CTRL” wire harness and

firmly reconnect the “CTRL” wire harness making sure it is snug and tight.

Attempt to turn the sauna on at the control panel and check to see if the

buttons are now responding. Contact the Customer Service for any additional

troubleshooting.

Solution: If the control panel is showing no signs of power, then there could

be a connection issue of the “CTRL” harness behind the control panel. You

will need to remove the wood frame holding the control panel in place to gain

access to the “CTRL” connection behind the control panel. Once you remove

the control panel from the wall panel, you can disconnect and reconnect the

connection making sure it is snug and tight.

Solution: If the control panel is showing no signs of power, check the sauna

power cord at the wall outlet to make sure it is plugged in snug and tight.

Also check your main circuit breaker to confirm that it has not tripped. Check

the power supply on the roof of the sauna to make sure there are no signs of

malfunctioning, such as a high temperature, burning odor, or strange sounds.

Also, check to make sure none of the power cords are damaged. If the

power supply is malfunctioning or power cords are damaged, then unplug the

sauna immediately and contact the Customer Service.

Solution: The control panel will not turn off, the power/work/or heat lights do

not come on, or the temperature and timer buttons do not work means the