Use and Care Manual

Step B:

1. Make sure to first unplug the sauna’s power cord from the wall outlet or

power source. If the sauna is hard wired straight to the breaker in the Electric

Panel, turn the breaker to the “OFF” position.

2. Remove the exterior wood frame around the exterior control panel. Simply

unscrew the screws holding the wood frame on.

3. Once the wood frame has been removed, lift the control panel up and

out. On the backside of the control panel, you will see a connection

plug. This connection plug needs to be removed. In some cases, there is a

plastic tie that holds the connection plug in place during shipment. This tie

will have to be cut before the connection plug can be unplugged. You do not

need to replace this tie. There are several connections, but you only have to

be concerned with the black connection. You want to unplug by pulling the

male connection from the female connection. Reconnect to make sure the

connection is snug and tight. Leave the control panel hanging from the wall

panel (do not replace with the wood frame as of yet).

4. Next, you can plug the sauna room back into the wall outlet or turn the

breaker back “ON”. Test the control panel to see if it is responding and

working properly or if the "-L" is still displayed. If the control panel is

responding and working properly, then it was a connection issue causing the

problem and you can put back the control panel and wood frame.

Solution: Unfortunately, our saunas cannot be connected to a GFCI due to

the amount of power the sauna uses. We have had customers who have

connected their sauna to a GFCI protected outlet for the first time or for many

months and then all of a sudden the GFCI starts causing the sauna to trip or

just not turn ON at all. We do not have an answer as to why the GFCI was

fine in the beginning when supplying power to the sauna and then suddenly

starts causing problems for the sauna power supply. We recommended not

connecting the sauna power cord to a GFCI protected outlet.

5. Wall Outlet Melting

Solution: A common problem with wall outlets is loose wiring on the

connection points of the terminals of the receptacle. A loose wire will also

make for a bad connection and cause an unusual amount of heat buildup.

Loose connections can also cause sparking in the junction box that can

result in arcing. You'll likely see burn marks around the terminals if this

happens. You will need to consult with an electrician to replace the wall

outlet. You will need to contact Customer Service if the power supply cord is

damaged as the power supply will need to be replaced.

6. Bluetooth

Solution: Please note that you can only have a single device connected to

the Bluetooth at any given time. You must unpair your device before

connecting with another device. To do a master reset of the Bluetooth, you

will need to unplug the sauna power cord from the wall outlet for 15 minutes.