User's Manual

Warranty
FAQ (Frequently Asked Questions)
1)
Why does my R/C Vehicle not start?
Make sure the Transmitter and the Vehicle are turned on.
Make sure the Battery Pack is fully charged and the battery is full.
Make sure the batteries are installed per polarity indicators.
Make sure all 4 wheels are not obstructed by any foreign objects.
Make sure the Transmitter and the Vehicle are set at the same channel.
2) Why does my R/C Vehicle make unusual noises?
Check to make sure the Battery Pack is fully charged and the battery is full.
Check to make sure all 4 wheels are not obstructed by any foreign objects.
3) Will my R/C tires wear out quickly like some other R/C cars?
Tires on Maisto R/C vehicles should not wear out quickly under normal use. However if necessary,
new tires can be purchased. See the Maisto contact information below.
4) How do I buy replacement parts for my Maisto R/C Vehicle?
New parts can be purchased. See the Maisto contact information below.
5) What if I'm still having a problem?
website:
www.maisto.com
email: [e-mail]
phone: [phone]
8:30 a.m. - 5:00 p.m. Monday-Friday Pacific Time
If Maisto cannot solve your problem by mail, email or telephone, we will issue a return authorization number so you can return the
unit to us for repair or replacement. No returns will be accepted without a return authorization (RA) number issued by
Maisto clearly marked on the outside of the package. Pack the unit back in its original box or another box with sufficient
protective material, include a copy of your dated store receipt and a description of the problem then send it freight prepaid to the
address which we will provide once you receive your RA number.
Contact Maisto (see below), and tell us the model that you have, the problem(s) you are having, your daytime phone number, and
any other information that might be helpful to us to correct the problem.
Check your purchase receipt date and make sure it’s within the 30 days warranty period at the time you intend to send it back.
All Maisto R/C Vehicles have a 30 day limited warranty in function and performance. You may receive a new
replacement vehicle if the defective vehicle is returned to Maisto freight prepaid and confirmed to be factory
defective. We are not responsible for defects due to abusive use, or damaged for reasons other than factory
defects. We also reserve the right to make the final judgment and decision. Check the FAQ section before you
return the unit to Maisto.
Check the FAQ and make sure all attempts have been made to make the unit work.