CERTIFICATE OF AUTHENTICITY Thank you for your purchase. This certificate hereby verifies that the spa you have purchased from an Artesian Spas (May Manufacturing, LLC) authorized dealer is authentic, brand new and original. The spa has been crafted and built in the U.S.A in accordance with industry quality standards. WARRANTY REGISTRATION Please activate your warranty and register your spa at www.ArtesianSpas.com click on owner login or mail the registration card in the back of the owner’s manual.
TABLE OF CONTENTS Certificate of Authenticity.............................................. Important Safety Instructions....................................... Electrical Requirements and Installation..................... Codes and Compliance............................... ........ Electrical Wiring..................................................... 60 Hz GFCI Wiring Schematic.............................. 50 Hz Residential Wiring Schematic..................... Spa Start Up...............................
TABLE OF CONTENTS General Messages.................................................... Heater Related Messages........................................ Sensor-Related Messages....................................... Miscellaneous Messages......................................... System Related Messages....................................... Reminder Messages................................................. Direct Flow Control Panel........................................ Maintaining Your Spa..................
IMPORTANT SAFETY INSTRUCTIONS PLEASE TAKE THE TIME TO READ ALL OF THESE WARNINGS AND CAUTIONS PRIOR TO USING YOUR SPA. PLEASE, be a responsible spa owner. When installing and using this spa, always adhere to basic safety precautions. Be sure to list emergency telephone numbers at the telephone nearest the spa, including physician, hospital, ambulance, police, and the fire department. Be certain to explain safety precautions to all new or occasional users of your spa.
IMPORTANT SAFETY INSTRUCTIONS 7. DANGER - Risk of Electric Shock - Do not permit any electrical appliance such as a light, telephone, radio, or television, within 5 feet (1.5m) of a spa. 8. WARNING - To reduce the risk of injury: a) The water in a spa should never exceed 40ºC (104ºF). Water temperatures between 38ºC (100ºF) and 40ºC are considered safe for a healthy adult. Lower water temperatures are recommended for young children and when spa use exceeds 10 minutes.
IMPORTANT SAFETY INSTRUCTIONS 4. DANGER- Risk of Electric Shock. Do not permit any electric appliance, such as a light, telephone, radio, or television, within 5 feet (1.5m) of a spa or hot tub. 5. WARNING - Risk of Electric Shock. Install at least 5 feet (1.5m) from inside wall of hot tub or spa using nonmetallic plumbing. 6.
IMPORTANT SAFETY INSTRUCTIONS Marking for equipment assemblies WARNING REDUCE THE RISK OF ELECTROCUTION 1. Install at least 5 feet from water using nonmettalic plumbing. 2. Do not install under spa skirt or within an enclosure that would restrict ventilation. 3. If blower is included, install at least 1 foot above maximum water level. REDUCE THE RISK OF CHILD DROWING 1. Supervise children at all times. 2. Attach spa cover after each use. 3.
IMPORTANT SAFETY INSTRUCTIONS 7. When the power supply connections or power supply cord(s) are damaged: if water is entering the audio/video compartment or any electrical equipment compartment area; if the protective shields or barriers are showing signs of deterioration; or if there are signs of other potential damage to the unit, turn off the unit and refer serviceing to qualified service personnel. 8.
ELECTRICAL REQUIREMENTS AND INSTALLATION The following information is provided for hooking up electrical supply to your new spa. A qualified, licensed, electrician must perform this work. Failure to follow these instructions will terminate all warranty coverage and can cause serious injury or death.
6) Connect the power to the spa Connect each color to its respective terminal block location. The Ground (green) wire must be connected to the grounding terminal which is outside of the System box. The Grounding wire must first enter the system box and then access the grounding terminal via a hole on the side of the box adjacent to the grounding terminal as shown in the picture above.
60 Hz GFCI WIRING SCHEMATIC Neutral 120 VAC 120 VAC 240 Volt Residential Wiring Schematic with G.F.C.I. House Breaker Box G.F.C.I. Breaker Box Red (Hot) 10 11 9 White 8 7 15 Spa System Box Green 6 13 Red Hot 12 Green White Black 14 5 Red Hot White Green Red Hot Black Outside Ground Rod Red Hot 1 Green Ground Wire to Ground Bar 3 Black Correct Voltage 0v White Bottom View of G.F.C.I.
50 Hz RESIDENTIAL WIRING SCHEMATIC 230 Volt/50 Hz Residential Wiring Schematic with 2 Pole RCD Breaker Box Neutral + Ground 230 VAC “Live Wire” 230 VAC House Breaker Box 9 RCD Breaker Box Blue (Neutral) 8 7 6 12 Brown (Hot) 11 10 5 Blue (Neutral) 4 Green Yellow (Ground) Green Yellow (Ground) Spa System Box Brown Green Blue (Neutral) Outside Ground Rod 3 Blue (Nuetral) Brown (Hot) Green 1 2 Brown (Hot) Test for Voltages by placing probes on these locations 9
SPA START-UP Please read each step of the Start-up section prior to doing the step. SELECTING A LOCATION In preparation for installing your new Artesian spa, you should ensure that your chosen location meets some minimum guidelines: 1) Place your spa on a surface that is large enough for the entire spa to fit. Consider the space needed to easily access equipment compartments and circuit breakers. Remember, all electronics must be kept dry. 2) The spa must be on a solid, level foundation.
SPA START-UP INSPECTION You will want to inspect your spa, prior to filling it up with water. Look for and remove any debris in the spa tub and in the filter. Verify that pump plugs are installed on the pumps and the pump unions are tight. FILLING THE SPA WITH WATER NOTE: DO NOT fill your spa with hot water straight out of your water heater or tap. This water may be as hot as 180 degrees F and will cause damage to the surface and plumbing of the spa. This will void your warranty.
SPA START-UP FILLING THE SPA WITH WATER 5) Once the water level is filled over the foot-well, you can pull the hose out of the filter line and continue filling the spa from the filter well. 6) Fill the spa to the bottom of the pillows. NOTE: DO NOT OVER-FILL YOUR TUB! 7) With the front panel off, verify there are no leaks at the pump union. NOTE: Pump unions can become loose during shipping. Verify that there are no leaks during filling of the spa. 8) Reinstall the filters.
SPA START-UP NOTE: When power is turned on, your spa is automatically programmed to start circulating water through the circulation pump. Each pump and/or blower will come on consecutively for approximately 1 minute to automatically purge the system. Adjust your temperature by pressing the up button on your touch pad until the desired temperature is displayed. This setting will allow your spa to heat to the set temperature.
TOPSIDE CONTROLLER INSTRUCTIONS UP AND DOWN BUTTONS LIGHT BUTTON MENU BUTTON MAIN SCREEN SPA OPERATION BUTTONS TOPSIDE CONTROLLER SPEED CONTROL PUMP BUTTON DIRECT FLOW CONTROLLER 14 AIR VENTURI
THE MAIN SCREEN Important information about spa operation can be seen quickly from the Main Screen. The actual water temperature can be seen in large text and the desired or set temperature is shown in smaller text. The time-of-day, ozone/uv, filter operation, messages, heat range, menu option and panel lock are also displayed on the main screen.
SPA OPERATION There are three ways to operate the spa functions from the spa side. You can turn the spa pumps and lights from the topside though the buttons on the left hand side of the control panel, or you can use the spa menu using the navigation buttons or you can use the short cut setting. Certain functions (optional wave control) can only be controlled from the individual wave control buttons or through the menu option.
SPA OPERATION Temperature Up Button: The temperature up button will increase the set point temperature Temperature Down Button: The Temperature down button will decrease the set point. Menu Button: Will open the menu screen. Use the pump/menu navigation buttons to navigate the menu options. Using the Spa Menu and navigation buttons: Menu Button: Press the Menu Button to activate the menu.
SPA OPERATION Navigation Buttons Us the navigation buttons to highlight the operation you would like to perform. Icons and operation of the icons when highlighted and the select button is pressed. Back button: Will return you to the main menu Jets 1: First press of the Select button will activate pump 1 (if pump is not currently on). A second press of the Select button will deactivate pump1.
SPA/TEMPERATURE OPERATION Light: First Press of the select will turn on the lights. A second press of the select button will turn the lights off. The Island Spas lighting systems have diffe rent modes. To cycle through the different modes you must turn the light on and off, once the desired mode is selected, leave the light on. If the light is not manually turned off it will automatically timeout after 240 minutes. Invert: Inverts the display to be viewed from outside the spa or inside the spa.
THE SETTINGS SCREEN THE SETTINGS SCREEN The Settings Screen is where all programming and other spa behaviors are controlled. Menu Button: Press the Menu Button to activate the menu. Jets 3/ Down navigation: Use the Down button and highlight Settings in the menu.
THE SETTINGS SCREEN Temp Range The first setting available to change is Temp Range. This system incorporates two temperature range settings. The specific range that is selected (High or Low) will be displayed in the upper right hand corner of the main screen. High range can be set between 80°F and 104°F. Low range can be set between 50°F and 99°F. Jets 4/Navigate Left Button: Press the left button to high light the Back Icon. OR Jets 3/Down navigation: Press the down button to go to Heat Mode.
THE SETTINGS SCREEN Jets 4/Navigate Left Button: Press the left button to high light the Back Icon -ORJets 3/Down navigation: Press the down button to go to Time of Day Time of Day When the time of day is highlighted. Jets 2/Navigate right Button: Press the Right button to go to the Time of Day Menu. The screen will change to Time of Day settings. Time of Day 12:00 PM 12 HR Jets 2/Navigate right Button: Press the Right button to High light the hours. Jets 1/Navigate up Button: To increase the hours.
THE SETTINGS SCREEN NOTE: To change from AM to PM you will need to adjust the hours past 12. Jets 2/Navigate right Button: Press the Right button to High Light the minutes. Jets 1/Navigate up Button: To increase the minutes. Jets 3/Down navigation: To decrease the minutes. Jets 2/Navigate right Button: Press the Right button to High Light the time format. 12HR: 12 hour format will be displayed. 24HR: 24 hour format will be displayed. Jets 1/Navigate up Button: To change the time format.
THE SETTINGS SCREEN Setting Filter Cycle When the Filter Cycle is highlighted. Jets 2/Navigate right Button: Press the Right button to go to the Filter Cycle Menu. The screen will change to Filter Cycle menu. Filter Cycles Filter Cycle 1 Starts at 12:00 AM Runs 0 HR 0 Min Ends at 12:00 AM Filter Cycle 2 NO Starts at 12:00 AM Runs 0 HR 0 Min Ends at 12:00 AM Jets 2/Navigate right Button: Press the Right button to high light Filter Cycle 1 Start time Hour.
THE SETTINGS SCREEN Jets 3/Down navigation: To decrease the Filter Cycle 1 Start time Minutes. Jets 2/Navigate right Button: Press the Right button to high light Filter Cycle 1 Start time minutes. (NOTE: Changing the minutes goes by 15 minute intervals). Jets 1/Navigate up Button: To increase the Run Time Hours. Jets 3/Down navigation: To decrease the Run Time Hours.
THE SETTINGS SCREEN -OR- Jets 1 / Navigate up Button: To tun Filter Cycle 2 on or off. Jets 3/Down navigation: To turn Filter Cycle 2 on or off. Jets 2/Navigate right Button: Press the Right button to high light Filter Cycle 2 Start time Hour. Jets 1/Navigate up Button: To increase the Filter Cycle 2 Start time hours. Jets 3/Down navigation: To decrease the Filter Cycle 2 Start time hours. (NOTE: To change AM and PM you will need to cycle the hours past 12).
THE SETTINGS SCREEN Jets 1/Navigate up Button: To increase the Run Time Hours. Jets 3/Down navigation: To decrease the Run Time Hours. NOTE:The panel calculates the end time and displays it automatically. In order to maintain sanitary conditions, as well as protect against freezing, the system will purge water from their respective plumbing by briefly running the pumps at the beginning of each filter cycle. If Filter Cycle is set to off, or filter cycle 1 is set to 24 hours.
THE SETTINGS SCREEN Invert Display Normal: Display will be towards the inside of the spa. Inverted; Display will be towards the outside of the spa. When the display is inverted, the navigation buttons will also be inverted to work with the display. Jets 3/ Down navigation: Press the down button until Lock is highlighted. Restricting Operations (LOCK) The controler can be restricted to prevent unwanted use or changes. There are two lock options.
THE SETTINGS SCREEN Jets 3/Down navigation Press the down button until Panel is highlighted. The screen will change and go back to the main display. To unlock the system. Hit Menu Button Jets 2/Navigate right Button: Press the Right button to highlight Settings OFF/ON. Then press the following buttons. Jets 3/Down navigation: Follow the above steps to unlock the panel.
THE SETTINGS SCREEN Jets 4/Navigate Left Button: Press the left button to highlight Back Icon Back Jets 3/Down navigation: Press the Down Button until Hold is highlighted. Hold Hold mode is used to disable the pump during service functions, cleaning or replacing the filters. The hold will last for 1 hour unless the mode is exited manually. Jets 4/Navigate Left Button: Press the left button to highlight Back Icon Back Jets 3/Down navigation: Press the Down Button until Utilities is highlighted.
THE SETTINGS SCREEN Utilities The Utilities menu is used for trouble shooting and for technicians. As this is for service personnel we will just explain what each subject is. We do not recommend to change anything unless walked through the setting with a technician. A/B Temps: This will display the temperature on sensor A and B on the main display. Fault Log: This is the log of the last 24 actions on the spa. it is not necessary errors.
THE SETTINGS SCREEN Temp Display Jets 2/Navigate right Button: Press the Right button to highlight Temp Display. Press the select button to change from F° (Fahrenheit) to C° (Celsius) or from C° (Celsius) to F° (Fahrenheit). Jets 3/Down navigation. Press the Down Button until Time Display is highlighted. Time Display Press the select button to change from 12HR to 24HR or 24HR to 12HR time display. Jets 3/Down navigation: Press the Down Button until Reminder is highlighted.
THE SETTINGS SCREEN Dolphin (Not Used) Jets 3/Down navigation: Press the Down Button until Dolphin is highlighted. This option is not available. Color Jets 3/Down navigation: Press the Down Button until Color is highlighted. Press the select button to change Back Ground color on the display. Color options are: Blue, Red, Purple, Grey, and Green. Language This will change the language displayed on the screen to the language you choose.
GENERAL MESSAGES Most messages and alerts will appear at the bottom of the normally used screens. Several alerts and messages may be displayed in sequence Some messages can be reset from the panel. Message that can be reset will appear with a “right arrow” at the end of the message. This message can be selected by navigating to it and pressing the select button. – – –°F – – –°C Water Temperature is Unknown After the pump has been running for 1 minute the water temperature will be displayed.
HEATER-RELATED MESSAGES The water flow is low – M016 There may not be enough water flow through the heater to carry the heat away from the heating elements. Heater start up will begin again after about 1 minute. Flow-Related Checks Check for low water level, suction flow restriction (filters) closed valved, or trapped air. The water flow has failed* – M017 There is not enough water flow through the heater to carry the heat away from the heating element and the heater has been disabled.
SENSOR-RELATED/MISC. MESSAGES The heater is too hot* – M030 One of the water temperature has detected 118°F (47.8°C) in the heater and the spa is shut down. You must clear the message when water is below 108°F (42.2°C) Flow-Related Checks Check for low water level, suction flow restriction (filters) closed valved, or trapped air. SENSOR RELATED MESSAGES Sensors are out of sync – M015 The temperature sensors may be out of sync.
SYSTEM-RELATED MESSAGES Program memory failure – M022 Call you dealer for service The settings have been reset– M021 Call you dealer for service if this message appears on more than one power-up The clock has failed –M020 Call you dealer for service Configuration error (Spa will not Start Up) Call you dealer for service The GFCI test failed (System Could Not Test the GFCI) – M036 (North America Only) May indicate an unsafe installation. Call your dealer for service.
REMINDER MESSAGES Not all messages may be displayed. Check the pH May appear on a regular schedule, i.e. every 7 days. Check pH with a test kit and adjust pH with the appropriate chemicals. Check the sanitizer May appear on a regular schedule, i.e. every 7 days. Check sanitizer level and other water chemistry with a test kit and adjust with the appropriate chemicals. Clean the filter May appear on a regular schedule, i.e. every 30 days. Clean the filter media as instructed by the manufacturer.
DIRECT FLOW CONTROL PANEL SPEED CONTROL PUMP BUTTON AIR VENTURI The Direct Flow individual control panels let you control the spa from the seat. Speed Control: The speed control will change the water flow from the jets, from a vigorous massage to a softer massage. (NOTE: For the speed control to work properly all jets associated with that seat must be in the open position). Pump Button: This activates the pump associated with that control.
MAINTAINING YOUR SPA DRAINING YOUR SPA Your spa needs to be drained, cleaned, waxed, and refilled about every six months. More frequent water changes may be necessary if bather load is heavy. A hose bib has been provided below the left side of your front access panel, to assist you in draining your spa. 1) Turn off the power to your spa. If you fail to turn the power off, vital components could be damaged. Do not leave an empty spa exposed for long periods of time in hot, sunny weather.
MAINTAINING YOUR SPA JET CARE We recommend that you clean your jets when you drain your spa. However, if you do need to clean your jets in between this can be accomplished with a full spa. 1) To remove the jet inserts turn the jet counterclockwise until it stops. Continue to turn the jet past the stop point to loosen it from the spa. The insert will now pull out. 2) Soak jet inserts in a mixture of 1 part vinegar to two parts warm water for 2-3 hours.
MAINTAINING YOUR SPA REMOVING, INSTALLING AND CLEANING FILTERS These are the steps needed to successfully replace your filters You should replace your disposable spa filters and clean your nondisposable filters every four months. 1) Turn off all power to your spa and remove the filter lid by lifting it out towards you. 2) Turn the filter counterclockwise and remove it from the filter well. 3) Dispose of the used filter. 4) Place the new filter into position and turn clockwise to fasten. DO NOT over-tighten.
MAINTAINING YOUR SPA WINTERIZING YOUR SPA It is not recommended that you drain your spa completely during freezing conditions. We recommend that you leave your spa full of water with the power on to keep the tub from freezing. If you decide to drain your spa during freezing conditions, contact your dealer for help. Contact your Artesian dealer before refilling a drained spa in freezing temperature. WARNING: Damage to your spa caused by freezing is NOT covered under warranty.
MAINTAINING YOUR SPA COVER CARE Cleaning of your spa cover is an important part of routine maintenance. Dirt acts as an abrasive to the vinyl topcoat, and can also cause wear to folds, seams, and stitching. Mildew growing on damp, dirty vinyl will begin to actually root in the fabric, accelerating failure. Follow this simple routine for cleaning, prior to application of vinyl protectant: 1) Rinse with cool water using a garden hose. 2) Spray with a gentle, non-foaming cleaner and wipe clean.
MAINTAINING YOUR SPA CHEMICAL TREATMENT OF WATER Because of this residual effect, at some point it becomes easier and more cost-effective to drain, clean and refill your spa with new water. We recommend that the water be changed at least every six months. At this time you should also clean or replace your filters. If your spa has a frequent and/or heavy bather load, it may be necessary to drain and fill your spa more often. WARNING: Spa damage due to improper chemicals is not covered under warranty.
CRYSTAL AOP INSTALLATION AND OPERATION MANUAL How the Crystal AOP Works: Artesian Spas Crystal AOP combines its patented Hybrid lamp with cutting edge Germicidal UV sterilization in one compact system, to generate Ozone and Advanced Oxidation Processing (AOP). (1) Air enters unit where the Hybrid lamp converts it to Ozone (O3) and Hydroxyl Radicals (OH-). (2) Water enters unit through the Dynamic Venturi Injector drawing Ozone and Hydroxyl Radicals from the Hybrid lamp chamber.
CRYSTAL AOP PREPARING FOR INSTALLATION 1. For best results, drain the spa and fill with fresh water. If not, refer to chart for recommended levels. 2. Check for and correct all leaks in the plumbing. 3. Check electrical system. Verify voltage is the same as prescribed on the side of the Crystal AOP. 4. Check filters. Clean or replace as necessary. 5. Balance the pH. 6. Shock the spa. The use of Calcium Hypochlorite is recommended. 7. Crystal AOP contains an ozonator, injector, and check valve.
ARTESIAN SPAS ISLAND ELITE WARRANTY This section is a description of your warranty. Here you will find descriptions of what is covered under your Island Elite Class Spa warranty and what can void your warranty. PLEASE READ THE WARRANTY THOROUGHLY. Please take a moment to register your warranty. You can register on line at http://www.artesianspas.com, click on owner login or you mail in the warranty registration card attached to this manual.
for a period of seven years from the original start date of the warranty. The warranty period starts either the day of delivery to the customer or eighteen (18) months from the date of manufacturing, whichever date comes first. THIS WARRANTY IS GIVEN ONLY TO THE ORIGINAL OWNER, AND TERMINATES UPON TRANSFER OF OWNERSHIP. COMMERCIAL APPLICATIONS ARE EXCLUDED FROM THIS AND ALL WARRANTIES. The spa must be set on a level solid surface that is sufficient to support the entire length and width of the spa.
ARTESIAN SPAS ISLAND ELITE WARRANTY FIVE-YEAR ELECTRICAL WARRANTY (i.e. pumps, equipment packs, heater, topside control, etc). The manufacturer warrants all electrical equipment to be free from defect and workmanship for five years from the original start date of the warranty. The warranty period starts either the day of delivery to the customer or eighteen (18) months from the date of manufacturing, whichever date comes first.
THIS WARRANTY IS GIVEN ONLY TO THE ORIGINAL OWNER, AND TERMINATES UPON TRANSFER OF OWNERSHIP. COMMERCIAL APPLICATIONS ARE EXCLUDED FROM THIS AND ALL WARRANTIES. This warranty does not cover normal darkening, staining, or aging. The spa cabinet requires care and maintenance by the consumer. Damage caused by weather, poor water chemistry, and/or improper maintenance will not be covered under this warranty. OTHER ITEMS NOT COVERED IN THIS WARRANTY Some items are not covered in this warranty.
ARTESIAN SPAS ISLAND ELITE WARRANTY Do not return the spa cover to the manufacturer. This will delay the replacement or repair of the cover. The spa manufacturer is not responsible for lost covers. LIGHTING The LED lighting is guaranteed to work upon delivery. There is no warranty covering the LED lighting. PERFORMANCE In the event of any defect covered by this LIMITED warranty, a May Manufacturing LLC, authorized agent will correct such defect within the terms and conditions contained herein.
LEGAL REMEDIES This LIMITED WARRANTY gives specific rights, and other rights that may apply and will vary from state to state. WHAT IS NOT COVERED UNDER YOUR WARRANTY The following is a general overview of non-warranty items and work. This is not an all-inclusive list.
ARTESIAN SPAS ISLAND ELITE PARTS LIST & DIAGRAM ITEM # PART NUMBER DESCRIPTION ITEM # PART NUMBER DESCRIPTION (1) 33-1310-08 SPA PACK (9) (2) OP24-0216-08 HEATER 08-1370-52 01-0017-30 ON/OFF VALVE AIR CONTROL (10) (3) 33-1319-08 TP 800 TOPSIDE (4) 21-0050-81 21-0025-81 21-0008-19 6.0 HP 1-SPEED PUMP 3.0 HP 1-SPEED PUMP LAING CIRC PUMP 03-3501-52K 03-3401-52K 03-3301-52K 03-3304-52K 03-3307-52K 03-3201-52K 03-0764-30 5’’ HELIX ROTO JET 4.
25-30 31-40 Health Benefits 41-50 Stress 51-60 Relief 61-70 71+ Relaxation Other: __________________________________________________________________________________ What is your reason for purchasing a spa? What is your age bracket? How many people are in your household?______________________________________________________ What other spa brands did you consider buying?_________________________________________________ Optional Questions: Your Dealers Name and Location_________________________
Please do not send products or other correspondence to the address below. __________________________ __________________________ __________________________ ARTESIAN SPAS Attn: Customer Care Department 4720 N. Lamb Blvd.
