Owner`s manual

17
ISLAND SPAS LIMITED WARRANTY
May Manufacturing, Inc. extends this warranty solely to the original owner of any Island Spa made after January 1, 2002,
and installed within the United States.
LIFETIME SHELL
May Manufacturing, Inc. warrants the spa against loss of water due to a defect in the spa shell to the original owner for the
life of the spa shell. In the event of a defect in the material and/or workmanship, the spa shell will be repaired or replaced
at the option of the manufacturer. When submitting a claim under this warranty, you must provide us with proof of
purchase, such as a copy of the invoice from the retailer where the purchase was made. You must also send us three (3)
photographs of the damaged or defective areas, and the foundation the spa is resting on, and a detailed description of the
problem. The information must be sent to us at the following address for review and resolution: May Manufacturing, Inc.
13198 Mustang Street, Victorville, California 92394, Attention: Customer Care.
THREE YEAR SURFACE
May Manufacturing, Inc. warrants the interior surface of the spa against blistering, cracking, or delamination, to the original
owner for three (3) years from the original date of purchase. In the event of a defect in the material and/or workmanship, the
spa surface will be repaired or replaced at the option of the manufacturer. When submitting a claim under this warranty, you
must provide us with proof of purchase, such as a copy of the invoice from the retailer where the purchase was made. You
must also send us photographs of the damaged or defective areas, and the foundation the spa is resting on, and a detailed
description of the problem. The information must be sent to us at the following address for review and resolution: May
Manufacturing, Inc. 13198 Mustang Street, Victorville, California 92394, Attention: Customer Care.
THREE YEAR COMPONENTS/PLUMBING
May Manufacturing, Inc. warrants the controls and mechanical equipment against defects in material and/or workmanship
for three (3) years from the original date of purchase. The filter cartridge, spa pillows, fuses, and light bulbs are not
included in this warranty, but are warranted to be free from defects at the time of delivery. Also, the spa cover, ozone
generator, stereo components, speakers, and related parts, and fiber optics are not included in this warranty, but are
covered under separate warranty from the original manufacturers. Ask your dealer for warranty details on these spa
components. Warranty on any moving parts in hydrotherapy jets, and/or components will be voided if they are allowed to
be adversely affected by poor water chemistry.
ONE YEAR DURAWOOD/WOOD CABINET
May Manufacturing, Inc. warrants its Durawood cabinets for a period of one (1) year from the original date of purchase
and its wood cabinet for one year from the original purchase date. Wood staining is excluded from coverage. Wood
products require care and maintenance by the customer. In the event of a defect, the damaged wood will be repaired or
replaced at the option of the manufacturer.
PERFORMANCE: In the event of any defect covered by this LIMITED Warranty, a May Manufacturing, Inc. authorized
agent will correct such defect within the terms and conditions contained herein. There will be no charge for parts or labor
within the above terms. However, travel charges are not covered if you live outside a normal service area of the agent. If it
is determined by May Manufacturing, Inc. that the repair of the product is not feasible, a replacement spa equal to the
value of the original purchaser price will be provided. Cost for removal of the defective spa and delivery and installation
of the replacement spa is the responsibility of the spa owner and will not under any circumstances be covered by
May Manufacturing, Inc.
LIMITATIONS: This warranty is void if this Island Spa has been subjected to alteration, misuse or abuse, or if any
repairs have been done by anyone other than an authorized agent of May Manufacturing, Inc. Misuse or abuse is defined
as: use of the spa in a non-residential situation, water temperature outside the range of 32˚F to 110˚F, damage caused by
clogged or dirty filter cartridges, damage to the spa from absence of a hard cover, damage to the components from
improper pH, use of any type of acid, or from chemical imbalance. Damaged caused by natural disasters such as tornadoes
and are not covered under this warranty.
DISCLAIMER: May Manufacturing, Inc. or its agent shall not be liable for any injury, loss, cost or other damage,
whether incidental or consequential, arising out of any defect covered by the LIMITED WARRANTY. The liability of
May Manufacturing, Inc. under this LIMITED WARRANTY shall not exceed the original amount paid for the spa.
LEGAL REMEDIES: This LIMITED WARRANTY gives you specific rights, and you may have other rights which vary
from state to state.