CERTIFICATE OF AUTHENTICITY Thank you for your purchase. This certificate hereby verifies that the spa you have purchased from an Artesian Spas (May Manufacturing, LLC) authorized dealer is authentic, brand new and original. The spa has been crafted and built in the U.S.A in accordance with industry quality standards. WARRANTY REGISTRATION Please activate your warranty and register your spa at www.ArtesianSpas.com click on owner login or mail the registration card in the back of the owner’s manual.
TABLE OF CONTENTS Certificate of Authenticity.......................................... Important Safety Instructions.................................... Electrical Requirements and Installation................. Codes and Compliance..................................... Electrical Wiring................................................ 60 Hz GFCI Wiring Schematic.......................... 50 Hz Residential Wiring Schematic................. Spa Start Up..........................................................
TABLE OF CONTENTS General Messages.......................................................... 34 Heater-Related Messages.............................................. 35 Sensor Related Messages............................................. 36 Miscellaneous Messages............................................... 36 System Related Messages............................................. 37 Reminder Messages....................................................... 38 Maintaining Your Spa..............................
IMPORTANT SAFETY INSTRUCTIONS PLEASE TAKE THE TIME TO READ ALL OF THESE WARNINGS AND CAUTIONS PRIOR TO USING YOUR SPA. PLEASE, be a responsible spa owner. When installing and using this spa, always adhere to basic safety precautions. Be sure to list emergency telephone numbers at the telephone nearest the spa, including physician, hospital, ambulance, police, and the fire department. Be certain to explain safety precautions to all new or occasional users of your spa.
IMPORTANT SAFETY INSTRUCTIONS 7. DANGER - Risk of Electric Shock - Do not permit any electrical appliance such as a light, telephone, radio, or television, within 5 feet (1.5m) of a spa. 8. WARNING - To reduce the risk of injury: a) The water in a spa should never exceed 40ºC (104ºF). Water temperatures between 38ºC (100ºF) and 40ºC are considered safe for a healthy adult. Lower water temperatures are recommended for young children and when spa use exceeds 10 minutes.
IMPORTANT SAFETY INSTRUCTIONS 4. DANGER- Risk of Electric Shock. Do not permit any electric appliance, such as a light, telephone, radio, or television, within 5 feet (1.5m) of a spa or hot tub. 5. WARNING - Risk of Electric Shock. Install at least 5 feet (1.5m) from inside wall of hot tub or spa using non metallic plumbing. 6.
IMPORTANT SAFETY INSTRUCTIONS Marking for equipment assemblies WARNING REDUCE THE RISK OF ELECTROCUTION 1. Install at least 5 feet from water using nonmetallic plumbing. 2. Do not install under spa skirt or within an enclosure that would restrict ventilation. 3. If blower is included, install at least 1 foot above maximum water level. REDUCE THE RISK OF CHILD DROWNING 1. Supervise children at all times. 2. Attach spa cover after each use. 3.
IMPORTANT SAFETY INSTRUCTIONS 7. When the power supply connections or power supply cord(s) are damaged: if water is entering the audio/video compartment or any electrical equipment compartment area; if the protective shields or barriers are showing signs of deterioration; or if there are signs of other potential damage to the unit, turn off the unit and refer serviceing to qualified service personnel. 8.
ELECTRICAL REQUIREMENTS AND INSTALLATION The following information is provided for hooking up electrical supply to your new spa. A qualified, licensed, electrician must perform this work. Failure to follow these instructions will terminate all warranty coverage and can cause serious injury or death.
6) Connect the power to the spa Connect each color to its respective terminal block location. The Ground (green) wire must be connected to the grounding terminal which is outside of the System box. The Grounding wire must first enter the system box and then access the grounding terminal via a hole on the side of the box adjacent to the grounding terminal as shown in the picture above.
60 Hz GFCI WIRING SCHEMATIC Neutral 120 VAC 120 VAC 240 Volt Residential Wiring Schematic with G.F.C.I. House Breaker Box G.F.C.I. Breaker Box Red (Hot) 10 11 9 White 8 7 15 Spa System Box Green 6 13 Red Hot 12 Green White Black 14 5 Red Hot White Green Red Hot Black Outside Ground Rod Red Hot 1 Green Ground Wire to Ground Bar 3 Black Correct Voltage 0v White Bottom View of G.F.C.I.
50 Hz RESIDENTIAL WIRING SCHEMATIC 230 Volt/50 Hz Residential Wiring Schematic with 2 Pole RCD Breaker Box Neutral + Ground 230 VAC “Live Wire” 230 VAC House Breaker Box 9 RCD Breaker Box Blue (Neutral) 8 7 6 12 Brown (Hot) 11 10 5 Blue (Neutral) 4 Green Yellow (Ground) Green Yellow (Ground) Spa System Box Brown Green Blue (Neutral) Outside Ground Rod 3 Blue (Nuetral) Brown (Hot) Green 1 2 Brown (Hot) Test for Voltages by placing probes on these locations 9
SPA START-UP Please read each step of the Start-up section prior to doing the step. SELECTING A LOCATION In preparation for installing your new Island spa, you should ensure that your chosen location meets some minimum guidelines: 1) Place your spa on a surface that is large enough for the entire spa to fit. Consider the space needed to easily access equipment compartments and circuit breakers. Remember, all electronics must be kept dry. 2) The spa must be on a solid, level foundation.
square. A solid foundation is recommended as soon as possible. INSPECTION You will want to inspect your spa, prior to filling it up with water. Look for and remove any debris in the spa tub and in the filter. Verify that pump plugs are installed on the pumps and the pump unions are tight. FILLING THE SPA WITH WATER NOTE: DO NOT fill your spa with hot water straight out of your water heater or tap. This water may be as hot as 180 degrees F and will cause damage to the surface and plumbing of the spa.
SPA START-UP TURNING THE POWER ON Turn the power to the spa on at the main circuit breaker. Verify that your spa has no messages.Verify that there is good water circulation in the spa. The pump will initially come on for 5 minutes and cycle through each pump for one minute on each pump at start up. VERIFYING WATER CIRCULATION 1) Open all the jets. 2) Press the Jets 1/2/3 button to turn the pumps on or off. 3) Make sure each seat has water flow.
DANGER RISK OF ELECTRICAL SHOCK If the GFCI breaker fails to operate as described, there is a possibility of an electric shock if the spa is used. Shut off the power at the main electrical service panel until the source of the problem has been identified and corrected by a licensed electrician or qualified spa technician. PRIMING THE PUMP 1) Turn off power at electrical service panel. 2) Locate and loosen the pump union by turning it counterclockwise one half of one turn.
TOPSIDE CONTROLLER INSTRUCTIONS Spa Operation Main Screen Navigation Buttons Island Spas 3 Pump Topside Spa Operation Main Screen Navigation Buttons Island Spas 2 Pump Topside THE MAIN SCREEN Water Temperature Temperature Range Desired Temperature Important information about spa operation can be seen quickly from the Main Screen. Pump and Heat Status The actual water temperature can be seen in large text and the desired or set temperature is shown in smaller text.
SPA OPERATION There are three ways to operate the spa functions from the topside. You can turn the spa pumps and lights from the topside though the buttons on the left hand side of the control panel, or you can use the spa menu using the navigation buttons or you can use the short cut setting. Certain functions (optional wave control) can only be controlled from the individual wave control buttons or through the menu option.
SPA OPERATION Press the select button when the SPA option is highlighted. The main screen will change to spa operation screen. The main screen will change to spa operation screen.
SPA OPERATION Use the navigation buttons to highlight the operation you would like to perform. Once the operation is highlighted press the gage the highlighted item. Select button, to en- Back button: Will return you to the main menu. Back Jets 1: First press of the Select button will activate pump 1 (if pump is not currently on). A second press of the Select button will deactivate pump 1.
SPA OPERATION Invert Invert: Inverts the display to be viewed from outside the spa or inside the spa. Using the Shortcut Menu and navigation buttons: Use the Right button and highlight SPA in the menu. Use the Down button and highlight Shortcuts in the menu. Press the select button highlighted. The main screen will change to shortcut operation screen. The shortcut menu assigns the operation to the navigation buttons.
SPA OPERATION Up Button: The UP button will operate pump 1. First press of the UP button will activate pump 1. A second press of the UP button will deactivate pump1. If pump1 is not manually turned off by pressing the UP button it will automatically timeout after 15 minutes. Left Button: The Left button will operate pump 2. First press of the Left button will activate pump 2. A second press of the Left button will deactivate pump 2.
TEMPERATURE OPERATION Up Button: Use the Up Button to raise the set temperature. Down Button: Use the Down Button to lower the set temperature. Select Button: Press the Select Button to save the Set Temperature Range: The Temperature Range is displayed in the upper Right Hand corner of the display. This indicates what the range of the set point can be.
THE SETTINGS SCREEN The Settings Screen is where all programming and other spa behaviors are controlled. This screen is where all programming and other spa behaviors are controlled. Right Button: Press the Right button to go to the Menu section. Down Button: Press the Down Button until Settings is highlighted, you will need to press it twice. Select Button: Press the Select Button to enter the Settings screen.
THE SETTINGS SCREEN Left Button: Press the left button to high light the Back Icon. Select Button: Press the select button to return to the main Menu OR Down Button: Press the down button to go to Heat Mode. HEAT MODE Heat Mode indicates if the spa is Ready mode or Rest Mode. The heat mode will be displayed in the bottom right screen of the main screen display. READY MODE: In ready mode the heater will maintain the set temperature.
THE SETTINGS SCREEN Select Button: Press the select button to return to the main Menu. OR Down Button: Press the down button to go to Time of Day. TIME OF DAY When the time of day is highlighted. Right Button: Press the Right button to go to the Time of Day Menu. Time of Day 12:00 PM 12HR The screen will change to Time of Day settings. Right Button: Press the Right button to Highlight the hours. Up Button: To increase the hours.
THE SETTINGS SCREEN Up Button: To increase the minutes. Down Button: To decrease the minutes. Right Button: Press the Right button to Highlight the time format. 12HR: 12 hour format will be displayed. 24HR 24 hour format will be displayed. Up Button: To change the time format. Down Button: To change the time format. Left Button: Press the left button to high light. Save Icon (you will need to press it three times to high light the save button.
THE SETTINGS SCREEN Down Button: Press the down button to go to Filter Cycle. SETTING FILTER CYCLE When the Filter Cycle is highlighted. Right Button: Press the Right button to go to the Filter Cycle Menu. The Screen will change to Filter Cycle menu. Filter Cycles Filter Cycle 1 Starts at 12:00 AM Runs 0 HR 0 Min Ends at 12:00 AM Filter Cycle 2 NO Starts at 12:00 AM Runs 0 HR 0 Min Ends at 12:00 AM Right Button: Press the Right button to highlight Filter Cycle 1 Start time Hour.
THE SETTINGS SCREEN Up Button:To increase the Filter Cycle 1 Start time Minutes. Down Button: To decrease the Filter Cycle 1 Start time Minutes. Right Button: To highlight the Run Time Hours. Up Button: To increase the Run Time Hours. Down Button: To decrease the Run Time Hours. Right Button: Press the Right button to high light Run Time Minutes (NOTE: Changing the minutes goes by 15 minute intervals). Up Button: To increase the Run Time Minutes. Down Button: To decrease the Run Time Minutes.
THE SETTINGS SCREEN Up Button: To Increase the Filter Cycle 2 Start time hours. (NOTE: to change AM and PM you will need to cycle the hours past 12). Down Button: To decrease the Filter Cycle 2 Start time hours (NOTE: to change AM and PM you will need to cycle the hours past 12). Right Button: Press the Right button to high light Filter Cycle 2 Start time minutes. (NOTE: Changing the minutes goes by 15 minute intervals). Up Button: To increase the Filter Cycle 2 Start time Minutes.
THE SETTINGS SCREEN Down Button:To decrease the Run Time Minutes. The panel calculates the end time and displays it automatically. In order to maintain sanitary conditions, as well as protect against freezing, the system will purge water from their respective plumbing by briefly running the pumps at the beginning of each filter cycle. If Filter Cycle is set to off, or filter cycle 1 is set to 24 hours. The second purge cycle will start at the time that is set for filtration cycle 2 start time.
THE SETTINGS SCREEN When the display is inverted, the navigation buttons will also be inverted to work with the display. Down Button: Press the down button until Lock is highlighted. RESTRICTING OPERATIONS (LOCK) The controller can be restricted to prevent unwanted use or changes. There are two lock options. Settings: Will lock out anyone from changing the Set Temperature and other programming features all jet operations will work. Panels: Prevent the topside from being used.
THE SETTINGS SCREEN The screen will change and go back to the main display. 102OF Set: 104oF 8:32 PM Ozone Filter 1 High Range Unlock Ready in Rest Mode Heating To unlock the system: Right Button: OFF/ON. Press the Right button to highlight Settings Then press the following buttons: Select Select Down Follow the above steps to unlock the panel. Left Button: Press the left button to highlight Back Icon Back Select button: Press the select button to go back to the setting menu. .
THE SETTINGS SCREEN . Select Button: Press the select button to activate the hold mode Left Button: Press the left button to highlight Back Icon Back Select Button: Press the select button to activate the hold mode. Down Button:Press the Down Button until Utilities is high lighted. UTILITIES The Utilities menu is used for trouble shooting and for technicians. As this is for service personnel we will just explain what each subject is.
THE SETTINGS SCREEN PREFERENCE The screen will change to the Preferences Menu. Preferences Temp Display Time Display Reminders Cleanup Dolphin Color Language F 12HR On 0.5 HR 5 Blue English o TEMP DISPLAY Right button: Press the right button to highlight temp Display. Select button: Press the select button to change from F° (Fahrenheit) to C° (Celsius) or from C° (Celsius) to F° (Fahrenheit). Down Button: Press the Down Button until Time Display is highlighted.
THE SETTINGS SCREEN DOLPHIN (NOT USED) Down Button: Press the Down Button until Dolphin is highlighted. This option is not available. COLOR Down Button: Press the Down Button until Color is highlighted. Select Button: Press the select button to change background color on the display. Color options are: Blue, Red, Purple, Grey, and Green. LANGUAGE This will change the language displayed on the screen to the language you choose. Down Button:Press the Down Button until Language is highlighted.
GENERAL MESSAGES Most messages and alerts will appear at the bottom of the normally used screens. Several alerts and messages may be displayed in sequence. Some messages can be reset from the panel. Message that can be reset will appear with a “right arrow” at the end of the message. This message can be selected by navigating to it and pressing the select button. – – –°F – – –°C Water Temperature is Unknown After the pump has been running for 1 minute the water temperature will be displayed.
HEATER-RELATED MESSAGES During the warmer month it is recommended to change the filter cycle duration to keep the spa overheating with the high ambient temperature. The water flow is low – M016 There may not be enough water flow through the heater to carry the heat away from the heating elements. Heater start up will begin again after about 1 minute. Flow-Related Checks Check for low water level, suction flow restriction (filters) closed valves or trapped air.
SENSOR-RELATED/MISC. MESSAGES Flow-Related Checks Check for low water level, suction flow restriction (filters) closed valved, or trapped air. The heater is too hot* – M030 One of the water temperature has detected 118°F (47.8°C) in the heater and the spa is shut down. You must clear the message when water is below 108°F (42.2°C). Flow-Related Checks Check for low water level, suction flow restriction (filters) closed valved, or trapped air.
SYSTEM RELATED/ MESSAGES Program memory failure – M022 Call you dealer for service. The settings have been reset– M021 Call you dealer for service if this message appears on more than one power-up. The clock has failed –M020 Call you dealer for service. Configuration error (Spa will not Start Up) Call you dealer for service. The GFCI test failed (System Could Not Test the GFCI) – M036 (North America Only) May indicate an unsafe installation. Call you dealer for service.
REMINDER MESSAGES Not all messages may display. Check the pH May appear on a regular schedule, i.e. every 7 days. Check pH with a test kit and adjust pH with the appropriate chemicals. Check the sanitizer May appear on a regular schedule, i.e. every 7 days. Check sanitizer level and other water chemistry with a test kit and adjust with the appropriate chemicals. Clean the filter May appear on a regular schedule, i.e. every 30 days. Clean the filter media as instructed by the manufacturer.
MAINTAINING YOUR SPA DRAINING YOUR SPA Your spa needs to be drained, cleaned, waxed, and refilled about every six months. More frequent water changes may be necessary if bather load is heavy. A hose bib has been provided to assist you in draining your spa. 1) Turn off the power to your spa. If you fail to turn the power off, vital components could be damaged. Do not leave an empty spa exposed for long periods of time in hot, sunny weather. 2) Pull tab and then turn counter clockwise till cap is removed.
MAINTAINING YOUR SPA JET CARE We recommend that you clean your jets when you drain your spa. 1) Spray jet inserts with a mixture of 1 part vinegar to two parts warm water and let soak for 10 - 15 minutes. Periodically rotate the spinner nozzle to break up residue in the jets. 2) Rinse the jet inserts with a standard garden hose.
MAINTAINING YOUR SPA REMOVING, INSTALLING AND CLEANING FILTERS These are the steps needed to successfully replace your filters. You should replace your disposable spa filters and clean your non disposable filters every four months. 1) Turn off all power to your spa and remove the filter lid by lifting it out towards you. 2) Turn the filter counterclockwise and remove it from the filter well. 3) Dispose of the used filter. 4) To replace, set screen back into its place and turn clockwise to fasten.
MAINTAINING YOUR SPA WINTERIZING YOUR SPA It is not recommended that you drain your spa completely during freezing conditions. We recommend that you leave your spa full of water with the power on to keep the tub from freezing. If you decide to drain your spa during freezing conditions, contact your dealer for help. Contact your Island Spas dealer before refilling a drained spa in freezing temperature. WARNING: Damage to your spa caused by freezing is NOT covered under warranty.
MAINTAINING YOUR SPA COVER CARE Cleaning of your spa cover is an important part of routine maintenance. Dirt acts as an abrasive to the vinyl topcoat, and can also cause wear to folds, seams and stitching. Mildew growing on damp, dirty vinyl will begin to actually rot in the fabric, accelerating failure. Follow this simple routine for cleaning, prior to application of vinyl. 1) Rinse with cool water using a garden hose. 2) Spray with a gentle, non-foaming cleaner and wipe clean.
MAINTAINING YOUR SPA CHEMICAL TREATMENT OF WATER As the levels of the residues combine with other types of residue, such as body oil and detergents, your water becomes increasingly difficult to maintain. Because of this residual effect, at some point it becomes easier and more cost-effective to drain, clean and refill your spa with new water. We recommend that the water be changed at least every six months. At this time you should also clean or replace your filters.
CRYSTAL AOP INSTALLATION AND OPERATION MANUAL How the Crystal AOP Works: Artesian Spas Crystal AOP combines its patented Hybrid lamp with cutting edge Germicidal UV sterilization in one compact system, to generate Ozone and Advanced Oxidation Processing (AOP). (1) Air enters unit where the Hybrid lamp converts it to Ozone (O3) and Hydroxyl Radicals (OH-). (2) Water enters unit through the Dynamic Venturi Injector drawing Ozone and Hydroxyl Radicals from the Hybrid lamp chamber.
CRYSTAL AOP PREPARING FOR INSTALLATION 1. For best results, drain the spa and fill with fresh water. If not, refer to chart for recommended levels. 2. Check for and correct all leaks in the plumbing. 3. Check electrical system. Verify voltage is the same as prescribed on the side of the Crystal AOP. 4. Check filters. Clean or replace as necessary. 5. Balance the pH. 6. Shock the spa. The use of Calcium Hypochlorite is recommended. 7. Crystal AOP contains an ozonator, injector, and check valve.
ARTESIAN SPAS ISLAND WARRANTY This section is a description of your warranty. Here you will find descriptions of what is covered under your Island Class Spa warranty and what can void your warranty. PLEASE READ THE WARRANTY THOROUGHLY. Please take a moment to register your warranty. You can register on line at http://www.artesianspas.com, click on owner login or you mail in the warranty registration card attached to this manual.
ARTESIAN SPAS ISLAND WARRANTY FIVE YEAR SURFACE WARRANTY The spa surface is described as the exposed acrylic material finish. The manufacturer warrants the spa surface to be free from defects in the material and workmanship, such as blistering, cracking, or delaminating, this does not cover micro-crazing, under normal use and maintenance for a period of five years from the original date of the warranty.
. ARTESIAN SPAS ISLAND WARRANTY THREE-YEAR ELECTRICAL WARRANTY (i.e., pumps, equipment packs, heaters, topside, etc.) The MANUFACTURER warrants all electrical equipment to be free from defect in material and workmanship for three-years from the original start date of the warranty. The warranty period starts either the day of delivery to the customer or eighteen (18) month from the date of manufacturing, whichever date comes first.
ARTESIAN SPAS ISLAND WARRANTY COMMERCIAL APPLICATIONS ARE EXCLUDED FROM THIS AND ALL WARRANTIES. This warranty does not cover normal darkening, staining, or aging. The spa cabinet requires care and maintenance by the consumer. Damage caused by acts of nature, poor water chemistry, and/ or improper maintenance will not be covered under this warranty. OTHER ITEMS NOT COVERED IN THIS WARRANTY Some items are not covered in this warranty.
ARTESIAN SPAS ISLAND WARRANTY Do not return the spa cover to the manufacturer. This will delay the replacement or repair of the cover. The spa manufacturer is not responsible for lost covers. LIGHTING The lighting is guaranteed to work upon delivery. There is no warranty covering the lighting. PERFORMANCE In the event of any defect covered by this LIMITED warranty, a May Manufacturing LLC, authorized agent will correct such defect within the terms and conditions contained herein.
ARTESIAN SPAS ISLAND WARRANTY LEGAL REMEDIES This LIMITED WARRANTY gives specific rights, and other rights that may apply and will vary from state to state. WHAT IS NOT COVERED UNDER YOUR WARRANTY The following is a general overview of non-warranty items and work. This is not an all-inclusive list.
ARTESIAN SPAS ISLAND PARTS LIST & DIAGRAM ITEM # PART # DESCRIPTION ITEM # PART # DESCRIPTION (1) 33-1310-08 33-1312-08 3 PUMP SPA PACK 2 PUMP SPA PACK (8) 08-1360-52 2’’ DIVERTER VALVE (2) OP24-0216-08 HEATER (9) 08-1370-52 01-0017-30 ON/OFF VALVE AIR CONTROL (3) 33-1314-08 11-1304-08 11-1303-08 TP 800 TOPSIDE 2-PUMP OVERLAY 3-PUMP OVERLAY (10) (4) 21-0053-81 21-0050-81 21-0049-81 21-0048-81 21-0025-81 21-0008-19 6.0 HP 2-SPEED PUMP 6.0 HP 1-SPEED PUMP 4.8 HP 2-SPEED PUMP 4.
Please do not send products or other correspondence to the address below. __________________________ __________________________ __________________________ ARTESIAN SPAS Attn: Customer Care Department 4720 N. Lamb Blvd.
25-30 31-40 Health Benefits 41-50 Stress 51-60 Relief 61-70 71+ Relaxation Other: __________________________________________________________________________________ What is your reason for purchasing a spa? What is your age bracket? How many people are in your household?______________________________________________________ What other spa brands did you consider buying?_________________________________________________ Optional Questions: Your Dealers Name and Location_________________________
