24” Front Load Washer⎯Technical Information MAH2400A* • Due to possibility of personal injury or property damage, always contact an authorized technician for servicing or repair of this unit. • Refer to Service Manual 16023430 for detailed installation, operating, testing, troubleshooting, and disassembly instructions. ! CAUTION All safety information must be followed as provided in Service Manual 16023430.
Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. • • Will Not Start • Plug cord into live electrical outlet. Check for proper voltage. • Check fuse or reset circuit breaker. • Push the Start/Pause button to start the clothes washer. • Close door and push the Start/Pause button to start the clothes washer.
Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. Wet Clothes • Very small clothes loads can cause unbalanced loads. Add additional towels. • Excessive suds may have been present, due to not using High-Efficiency detergent. Reduce amount of detergent usage. • See Will Not Spin. • “Low” Spin Speed was selected. Will Not Lock • Door not all the way closed or not properly aligned.
Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury, or death; disconnect power to washer before servicing, unless testing requires power. Consumer Information Codes If the consumer observes codes on display, see table below. LED Description Display dc nd od nF Distribute Clothes: The load is unbalanced, preventing high-speed spin. Redistribute clothes. See Diagnostic Code 10. No Drain: The machine has tried to drain.
Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. Test or Display Test or Display Press LED to Start Fast TimeDown / Advance to Next Step # Quick Service Cycle Hold Quick Service Cycle Step LED/Switch Test IN Board Input Test Board Output Test / System Check Diagnostic Code Display (Initial) Press Spin to start test. Press Start/Pause during cycle to advance.
Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury, or death; disconnect power to washer before servicing, unless testing requires power. ¤ 9. Unlock the door when the RPM is zero. Fast Time Down Test While any test or cycle is running in Service Mode, pressing the Spin key will start the fast time down test. Pressing the Start/Pause will advance the program to the next cycle stage.
Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. Board Input Test While in Service Mode, pressing the IN Temperature key will begin the Board Input Test. This test turns ‘ON’ a specified output after a key press. Pressing the Temperature key again cancels the test. (Display shows in). While in Service Mode follow chart to check respective function.
Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury, or death; disconnect power to washer before servicing, unless testing requires power. list, the display will remain at the top or the end of the list. A pair of dashes “- - ” will be displayed at the end of the list of diagnostic codes. If the user navigates up the list of codes, when the control reaches the top, it will again show “d”. Diag.
Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. Diag. Description Code E Water level in the machine is believed to be above the overflow level. When this condition is Water detected, the sensor level machine will fault. automatically begin pumping water out of the machine until it falls below the overflow level. 19-24 25 Trigger Action to be taken Diag.
Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. Component Diagnostics NOTE: For ohm checks unplug harness connector on console and test from wire insertion side of the harness connectors.
Component Testing Procedures ! WARNING To avoid risk of electrical shock, personal injury, or death; disconnect power to washer before servicing, unless testing requires power. Motor windings 6 5 4 3 2 1 CN1 (CN1) Unplug connector and test Resistance. Rotor Orange Pin 1 to Gray Pin 3 = approx 3.65 ohms. Stator Yellow Pin 5 to Violet Pin 4 = approx 1.1 ohms. Stator Yellow Pin 5 to Blue Pin 6 = approx 1.1 ohms.
Wiring Diagram ! WARNING To avoid risk of electrical shock, personal injury, or death; disconnect power to washer before servicing, unless testing requires power.