User's Manual

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WARRANTy AND SERvIcE
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SERVICE
The Airstream Silver Key Delivery Program is an exclusive Airstream program. Before
leaving the factory, each and every vital part of the trailer is tested for performance.
Each test is signed and certified by an inspector. After the trailer arrives on your dealer’s
lot all of these vital parts and systems are again tested. When you take delivery of your
new trailer you will receive a complete check out.
Silver Key Delivery does not stop here. At that time a specified list of performance
checks on your trailer equipment will be conducted and any deficiencies you have
experienced since taking delivery will be corrected.
Please contact your dealer if you need service. Major service under your Airstream
Limited Warranty is available through our nationwide network of Airstream Dealer
Service Centers. An up-to-date list of Dealer Service Centers has been provided with
your new trailer. This list is current as of the date of this publication.
Occasionally dealerships change, or new dealers are added who may not appear
on this list. For this reason, it is suggested that you contact your local dealer from
time to time and bring your list up to date. He can also provide you with additional
copies if you need them. An up to date list is also available on WWW.AIRSTREAM.
COM. ALL CENTERS OPERATE ON AN APPOINTMENT BASIS FOR THE UTMOST
EFFICIENCY.
When you require service from the Airstream Factory Service Center, or a Certified
Dealer Service Center, please contact the service manager for an appointment, and
kindly inform him if you are unable to keep the appointment date or wish to change it.
Service may be arranged at the Factory Service Center by contacting the Service
Coordinator at
Airstream Factory Service Center
P.O. Box 629
419 W. Pike Street
Jackson Center, Ohio 45334-0629
937-596-6111
REPORTING SAFETY DEFECTS
If you believe that your vehicle has a defect, which could cause a crash or could cause
injury or death, you should immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Airstream, Inc.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your
dealer, or Airstream, Inc.
To contact NHTSA you may either call the Auto Safety Hotline toll-free at 1-800-327-
4236 (TTY 1-800-424-9153) or write to: NHTSA, 400Seventh ST, S.W., Washington,
D.C. 20590.
You can also obtain other information about motor vehicle safety from the Hotline or
view the NHTSA Website: www.safecar.gov