Warranty

19
11/14
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions
can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver
section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit
https://www.maytag.com/product_help.
2. All warranty service is provided exclusively by our authorized Maytag Service Providers. In the U.S. and Canada,
direct all requests for warranty service to:
Maytag Customer eXperience Center
In the U.S.A., call 1-800-688-9900. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Maytag dealer to determine whether another warranty applies.
MAYTAG
®
ELECTRIC RANGE
LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
Name, address and telephone number
Model number and serial number
A clear, detailed description of the problem
Proof of purchase including dealer or retailer name and address
TEN YEAR LIMITED WARRANTY
WHAT IS COVERED WHAT IS NOT COVERED
FIRST YEAR LIMITED WARRANTY (PARTS AND LABOR)
For one year from the date of purchase, when this major
appliance is installed, operated and maintained according to
instructions attached to or furnished with the product, Maytag
brand of Whirlpool Corporation or Whirlpool Canada, LP (hereafter
“Maytag”) will pay for factory specified replacement parts and
repair labor to correct defects in materials or workmanship that
existed when this major appliance was purchased, or at its sole
discretion replace the product. In the event of product replacement,
your appliance will be warranted for the remaining term of the
original unit’s warranty period.
SECOND THROUGH TENTH YEAR LIMITED WARRANTY
(CERTAIN COMPONENT PARTS ONLY - LABOR NOT
INCLUDED)
In the second through tenth years from the date of original
purchase, when this major appliance is installed, operated and
maintained according to instructions attached to or furnished with
the product, Maytag will pay for factory specified parts for the
following components to correct non-cosmetic defects in materials
or workmanship in these parts that prevent function of this
major appliance and that existed when this major appliance was
purchased. This is a limited 10-year warranty on the below named
parts only and does not include repair labor.
Glass-Ceramic Cooktop (if due to thermal breakage)
Electric Surface Elements
Electric Bake/Broil Elements (Excludes Convection Element)
Cavity (Rust Through and Broken Welds Only)
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED
HEREIN. Service must be provided by a Maytag designated
service company. This limited warranty is valid only in the United
States or Canada and applies only when the major appliance
is used in the country in which it was purchased. This limited
warranty is effective from the date of original consumer purchase.
Proof of original purchase date is required to obtain service under
this limited warranty.
1. Commercial, non-residential, multiple-family use, or use inconsistent with
published user, operator or installation instructions.
2. In-home Instruction on how to use your product.
3. Service to correct improper product maintenance or installation, installation
not in accordance with electrical or plumbing codes or correction of
household electrical or plumbing (i.e. house wiring, fuses or water inlet
hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters, etc.).
5. Defects or damage caused by the use of non-genuine Maytag parts
or accessories.
6. Conversion of your product from natural gas or L.P. gas.
7. Damage from accident, misuse, abuse, fire, floods, acts of God or use
with products not approved by Maytag.
8. Repairs to parts or systems to correct product damage or defects caused
by unauthorized service, alteration or modification of the appliance.
9. Cosmetic damage including scratches, dents, chips, and other damage to
appliance finishes unless such damage results from defects in materials
and workmanship and is reported to Maytag within 30 days.
10. Discoloration, rust or oxidation of surfaces resulting from caustic or
corrosive environments including but not limited to high salt concentrations,
high moisture or humidity or exposure to chemicals.
11. Food loss due to product failure.
12. Pick-up or delivery. This product is intended for in-home repair.
13. Travel or transportation expenses for service in remote locations where an
authorized Maytag servicer is not available.
14. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e.
trim, decorative panels, flooring, cabinetry, islands, countertops, drywall,
etc.) that interfere with servicing, removal or replacement of the product.
15. Service or parts for appliances with original model/serial numbers removed,
altered or not easily determined.
The cost of repair or replacement under these excluded circumstances
shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow
limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific
legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Maytag makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you
should ask Maytag or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. MAYTAG
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you
also may have other rights that vary from state to state or province to province.
https://www.maytag.com/
product_help

Summary of content (4 pages)