Use & Care Guide Guide d’utilisation et d’entretien FRONT-LOADING AUTOMATIC WASHER LAVEUSE AUTOMATIQUE DE CHARGEMENT FRONTAL Para obtener acceso al Manual de uso y cuidado en español, o para obtener información adicional acerca de su producto, visite: www.maytag.com If you have any problems or questions, visit us at www.maytag.com Pour tout problème ou toute question, consulter www.maytag.ca Designed to use only HE High Efficiency detergents.
TABLE OF CONTENTS TABLE DES MATIÈRES WASHER SAFETY .....................................................................................................3 ACCESSORIES ..........................................................................................................4 CONTROL PANEL AND FEATURES .....................................................................5 CYCLE GUIDE .............................................................................................................
WASHER SAFETY 3
ACCESSORIES INSTALLATION & MAINTENANCE ACCESSORIES FACTORY CERTIFIED PARTS – these three words represent quality parts and accessories GHVLJQHG VSHFL¿FDOO\ IRU \RXU DSSOLDQFH Time tested engineering that meets RXU VWULFW TXDOLW\ VSHFL¿FDWLRQV FACTORY CERTIFIED PARTS Accessories designed for your appliance: 15" Pedestal Stack Kit Color-matched pedestals raise If space is at a premium, the the washer and dryer to a more stack kit allows the dryer to be installed on top of the comfortable working height.
CONTROL PANEL AND FEATURES Not all features and cycles are available on all models. NOTES: ■ The control panel features a sensitive surface that responds to a light touch of your finger. To ensure your selections are registered, touch the control panel with your fingertip, not your fingernail. When selecting a setting or option, simply touch its name. ■ At cycle completion, your setting and option choices will be remembered for your next use of that cycle.
1 POWER/CANCEL Touch to turn the washer on and off. Touch to stop/cancel a cycle at any time. NOTE: Turning the Wash Cycle knob will also turn the washer on. 2 WASH CYCLE KNOB Turn the knob to select a cycle for your laundry load. An LED will light up for the cycle selected. NOTE: The Clean Washer with affresh® LED will flash when the washer has run 30 wash cycles as a reminder to run the Clean Washer with affresh® cycle. See “Cycle Guide” for detailed descriptions of cycles.
8 OPTIONS D Extra Rinse Touch to activate additional wash options or additional features on the washer. Not all options are available on all models. A Select Delay Hrs. Touch this option to delay the start of the wash cycle by up to 12 hours. B Fresh Hold® Option The Fresh Hold® option will periodically tumble the load after the end of the cycle for up to 12 hours while the integrated fan circulates air through the washer to reduce humidity. To turn on the Fresh Hold® option, touch Fresh Hold.
9 DISPENSERS Optimal Dispense Drawer (on some models) Dispenser Drawer (on some models) The Optimal Dispense drawer gives you the convenience of automatically adding HE detergent, liquid chlorine bleach, and liquid fabric softener to the wash load at the proper time. See “Using the Optimal Dispense Drawer” for information on using the dispenser drawer.
CYCLE GUIDE Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle, options, and settings that best fit the load being washed. Not all settings are available with each cycle and some options cannot be used together. Not all cycles and options are available on all models. Load Size Recommendations For best results, follow the load size recommendations noted for each cycle. Small load: Fill the washer drum with 3–4 items, not more than ¼ full.
Items to wash using default cycle settings: Cycle: Wash Temperature:* Spin Speed:*** Soil Level: Available Options: Cycle Details: ® Fresh Hold Delay Hrs. Use this cycle every 30 washes to keep the inside of your washer fresh and clean. This cycle uses a higher water level. Use with affresh® washer cleaner tablet or liquid chlorine bleach to thoroughly clean the inside of your washer. This cycle should not be interrupted. See “Washer Care.
Items to wash using default cycle settings: Cycle: † Wash Temperature:* Spin Speed:*** Soil Level: Available Options: Extra Hot Hot Max Extract™/ Extra High High Med Extra Heavy Med Light Steam for Stains** Fresh Hold® Extra Rinse Delay Hrs. Uses more water to flush out allergens such as dust mites and pet dander from normally soiled items.
CHOOSING THE RIGHT DETERGENT Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a non-HE detergent. Using non-HE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failure and, over time, buildup of mold or mildew. HE detergents should be low-sudsing and quick-dispersing to produce the right amount of suds for the best performance.
USING THE OPTIMAL DISPENSE DRAWER (on some models) 1. Open the dispenser drawer. 2. Add laundry products as described in steps 4–6 in the “Using Your Washer” section. 3. Slowly close the dispenser drawer. Make sure it is completely closed. NOTES: ■ A small amount of water may remain in the dispensers from the previous wash cycle. This is normal. ■ See “About Detergent Concentration” for information on detergent concentration.
USING YOUR WASHER First wash cycle without laundry Before washing clothes for the first time, add liquid or powdered HE detergent to the detergent dispenser. Choose the QUICK WASH cycle and run it without clothes. Use only HE detergent. This initial cycle serves to ensure the interior is clean and the dispenser drawer is ready for use before washing clothes. ■ Turn knits inside out to prevent pilling. Separate lint-takers from lint-givers.
3. Load laundry into washer 4. Add HE detergent Optimal Dispense Drawer Optimal Dispense cartridge Place a load of sorted items loosely in the washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling. Close the washer door by pushing it firmly until the latch clicks. ■ Depending on load type and cycle, the washer can be fully loaded, but not tightly packed. Washer door should close easily. See “Cycle Guide” for loading suggestions.
5. Add liquid fabric softener to dispenser (if desired) Optimal Dispense Drawer 6. Add liquid chlorine bleach to dispenser (if desired) Optimal Dispense Drawer Dispenser Drawer Dispenser Drawer Pour a measured amount of liquid fabric softener into liquid fabric softener compartment. Always follow manufacturer’s directions for correct amount of fabric softener based on your load size. Fabric softener is always dispensed in the last rinse, even if Extra Rinse is selected.
7. Touch POWER/CANCEL to turn on washer 10. Select any additional options* Slowly close the Optimal Dispense drawer. Make sure the drawer is closed completely, then touch POWER/CANCEL to turn on the washer or go to Step 8. 8. Select CYCLE* To add an option to the cycle, touch its name – Fresh Hold®, Steam for Stains, Extra Rinse, Cycle Signal, or Control Lock. To remove an option from the selected cycle, touch the option again. 11.
12. Set a delayed wash 14. Remove garments promptly after cycle is finished If you do not want to begin a cycle immediately, you may choose the Delay Hrs. option. This will delay the start of the wash cycle by up to 12 hours. To set a delayed wash: 1. Touch SELECT DELAY HRS. to set the desired delay time. 2. Touch and hold START to start the delay countdown. The countdown stops blinking. 13. Touch and hold START to begin wash cycle Touch and hold START to start the wash cycle.
WASHER MAINTENANCE WATER INLET HOSES Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found. When replacing your inlet hoses: ■ Mark the date of replacement on the label with a permanent marker. ■ Check that the old washers are not stuck on the washer inlet valves. ■ Use new washers in the new inlet hoses to ensure a proper seal.
WASHER CARE (cont.) 2. Chlorine Bleach Procedure: a. Open the washer door and remove any clothing or items. b. Open the dispenser drawer and add liquid chlorine bleach to the MAX level in both the bleach compartment and the fabric softener compartment. Either traditional or HE chlorine bleach can be used. NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time. c. Close the washer door and the dispenser drawer. d.
REMOVING THE DISPENSER (cont.) Dispenser Drawer Removing the Dispenser To remove: 1. Pull dispenser drawer out until it stops. 2. Press down on the release tab and pull straight out to remove the dispenser. CLEANING OPTIMAL DISPENSE CARTRIDGE (on some models) It is recommended that you rinse out the Optimal Dispense cartridge when changing detergent types or concentrations, or when the washer will not be used for an extended period. 1. Pull dispenser out until it stops. 2.
WINTER STORAGE CARE IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer. To winterize washer: 1. Shut off both water faucets, disconnect and drain water inlet hoses. HELPFUL TIP: Attach a reminder note to the washer to turn the water back on before washer's next use. 2. Put 1 qt (1 L) of R.V.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/product_help – In Canada www.maytag.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Error Code Appears in Display (for 2- and 3-digit displays) Once any possible issues are corrected, touch POWER/CANCEL once to clear the code. Reselect and restart the cycle. “Sd” or “Sud” (excess suds) appears in display Excessive suds in washer.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/product_help – In Canada www.maytag.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Error Code Appears in Display (for 2- and 3-digit displays) (cont.) All detergent level status lights are lit (on some models) Detergent dispenser is not securely in place. Pull out the dispenser, fill with detergent, and slide it back in place.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/product_help – In Canada www.maytag.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Vibration or Off-Balance Vibration, rocking, or “walking” Feet may not be in contact with the floor and locked. Front and rear feet must be in firm contact with floor and washer must be level to operate properly. Jam nuts must be tight against the bottom of the cabinet.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/product_help – In Canada www.maytag.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Water Leaks (cont.) Water or suds leaking from door or rear of cabinet Leaking around door Not using HE detergent or using too much HE detergent. Only use HE detergent. Suds from regular detergents can cause leaking from the door or rear of cabinet.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/product_help – In Canada www.maytag.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Washer won’t run or fill; washer stops working (cont.) Normal washer operation. Door must be completely closed and latched for washer to run. Washer will pause during certain phases of cycle. Do not interrupt cycle.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/product_help – In Canada www.maytag.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Washer not draining/ spinning; loads are still wet (cont.) Using cycles with a slower spin speed. Cycles with slower spin speeds remove less water than cycles with fast spin speeds.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/product_help – In Canada www.maytag.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Load not rinsed (cont.) Washer not loaded as recommended. Avoid tightly packing the washer. The washer will not rinse well if tightly packed. Load with dry items only. See the “Cycle Guide” for load size recommendations for each cycle.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/product_help – In Canada www.maytag.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Not cleaning or removing stains (cont.) Not using correct cycle for fabric type. Use a higher soil level setting and warmer wash temperature to improve cleaning.
TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/product_help – In Canada www.maytag.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Gray whites, dingy colors Load not sorted properly. The transfer of dye can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights. Wash temperatures too low.
MAYTAG® LAUNDRY LIMITED WARRANTY ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE. Please have the following information available when you call the Customer eXperience Center: ■ Name, address, and telephone number ■ Model number and serial number ■ A clear, detailed description of the problem ■ Proof of purchase including dealer or retailer name and address IF YOU NEED SERVICE: 1.