Technical Manual

FOR SERVICE TECHNICIAN’S USE ONLY
DO NOT REMOVE OR DESTROY16
FAULTS AND ERROR CODES
Faults marked with “‡” will stop the cycle execution. If no action is taken within 5–10 minutes, the display will turn off.
All faults can be viewed in the ‘Fault History’ section of Service mode.
Code Description Explanation and Recommended Procedure
F0E2 Oversuds
‡
Fault is displayed when suds prevent the basket from spinning up to speed or the pressure sensor detects
rising suds level. The main control will flush water in an attempt to clear suds. If the water flush is unable to
correct the problem, this may indicate:
dz Not using HE detergent.
dz Excessive detergent usage.
dz Check pressure hose connection from tub to main control. Is hose pinched, kinked, plugged, or leaking air?
dz Mechanical friction on drive mechanism or basket (items between basket and tub).
F0E3 Overload
Fault is displayed when the main control detects a load size that exceeds the washer’s capacity OR basket
cannot be turned. This may signify:
dz Load size exceeds washer capacity. Remove excess laundry, then restart the cycle.
dz Mechanical friction on drive mechanism or basket (items between basket and tub).
F0E4
Spin Limited by Water
Temperature
Fault is displayed when the water temperature is too high to have spin at final speed. Speed will be limited to
500 RPM.
dz Check water valve function. See TEST #2: Valves.
F0E5 Off Balance Load
Fault is stored when an off balance condition is detected.
dz Check for weak suspension. Basket should not bounce up and down more than once when pushed.
dz Items should be distributed evenly when loading.
F0E7
Load Detected When
Running Clean Washer
Cycle
‡
Fault is displayed when clothes are detected in the basket when clean washer cycle is selected.
dz Remove any load from the basket before running clean washer cycle.
F0E8 Water Ring
‡
Fault is displayed when too much residual water is detected.
dz Run Drain and Spin Cycle.
F0E9 OB Pause
‡
Fault is displayed when an off balance condition is detected and after user interventions.
dz Check for weak suspension. Basket should not bounce up and down more than once when pushed.
dz Items should be distributed evenly when loading.
F1E1 Main Control (ACU) Fault
‡
Fault is displayed indicating a main control (ACU) fault.
dz See TEST #1: Main Control (ACU).
F2E1 HMI Stuck Button
Fault is stored indicating that the user interface is detecting that a button is continuously activated.
dz See TEST #4: HMI.
F2E2 HMI Disconnected
‡
Fault is displayed if the HMI is disconnected from the ACU.
dz See TEST #4: HMI.
F3E2 Pressure System Fault
‡
Fault is displayed when the main control detects an out of range or absent pressure signal.
dz Check pressure hose connection from tub to main control. Is hose pinched, kinked, plugged, or leaking air?
dz See TEST #6: Water Level.
F3E3
Inlet Water Temperature
Fault
‡
Fault is stored when the inlet thermistor is detected to be open or shorted.
dz See TEST #5: Temperature Thermistor.
F5E1
Lid Switch Fault - Lid Is
Open
‡
Fault is displayed if lid is in locked state, but lid switch is open; control not sensing the strike in the lid lock.
dz User presses START with lid open.
dz The main control cannot detect the lid switch opening and closing properly.
dz See TEST #8: Lid Lock.