User Guide

User’s Guide xxiii
Preface
Other contact information for retail-licensed customers:
Phone: [phone]
Fax: [phone] (24-hour, Group III fax)
E-Mail: [e-mail]
Web: http://www.drsolomon.com/
Technical support
Dr Solomon’s Software and Network Associates are famous for their
dedication to customer satisfaction. The companies have continued this
tradition by making their siteson theWorld Wide Web valuable resources for
answerstotechnicalsupportissues.DrSolomon’sSoftwareencouragesyouto
make this your first stop for answers to frequently asked questions, for
updates to Dr Solomon’s and Network Associates software, and for access to
news and virus information
.
Ifyoudonotfindwhatyouneedordonothavewebaccess,tryoneofour
automated services.
If the automated services donot have the answers youneed, contact Network
Associates at one of the following numbers Monday through Friday between
8:00
A.M.and8:00P.M. Central time to find out about Network Associates
technical support plans.
For corporate-licensed customers:
For retail-licensed customers:
This guide includes a summary of the PrimeSupport plans available to Dr
Solomon’scustomers. To learn more aboutplan features and other details, see
Appendix B, “Network Associates Support Services.”
World Wide Web http://www.nai.com/asp_set/services/technical_support
/tech_intro.asp
Internet [e-mail]
CompuServe GO NAI
America Online keyword MCAFEE
Phone [phone]
Fax [phone]
Phone [phone]
Fax [phone]