User Guide

User’s Guide 77
Removing Infections From Your System
 NOTE: The Continue access checkbox is unavailable if your computer
runs Windows NT Workstation v4.0 or Windows 2000, or if you choose
the GUI prompt type on Windows 95 and Windows 98 systems.
To take one of the actions shown in an alert message, click a button in the
Access to File Was Denied dialog box, or type the letter highlighted in yellow
when you seethefull-screenwarning.If youwant the same responseto apply
to all infected files that the System Scan module finds during this scan
operation,selecttheApply to all items checkboxinthedialogbox.Thisoption
is not available in the full-screen alert message.
Your response options are:
• Clean the file. Click Clean in the dialog box, or type C when you see the
full-screen warning, to tell the System Scan module to try to remove the
virus code from the infected file. If the module succeeds, it will restore the
file to its original state and record its success in its log file.
If the module cannot clean the file—either because it has no remover or
because the virus has damaged the file beyond repair—it will note this
result inits log file, but will take noother action. Inmost cases, you should
delete such files and restore them from backups.
• Delete the file. Click Delete in the dialog box, or type D when you see the
full-screen warning, to tell the System Scan module to delete the infected
file immediately. By default,the module notes thename ofthe infected file
in its log file so that you have a record of which files it flagged as infected.
You can then restore deleted files from backup copies.
• Move the file to a different location. Click Move File to in the dialog box.
This opens a browse window you can use to locate your quarantine folder
oranotherfolderyouwanttouse toisolateinfectedfiles.Onceyouselecta
folder, the System Scan module moves the infected file to it immediately.
This option does not appear in the full-screen warning.
• Continueworking.TypeO whenyouseethefull-screenwarningtotellthe
System Scanmoduleto letyou continue working with thefile and not take
any other action. Normally, you would use this option to bypass files that
youknowdonothaveviruses.Ifyouhaveitsreportingoptionenabled,the
module will note each incident in its log file. This option is notavailable in
the Access to File Was Denied dialog box.
• Stop the scan operation. Click Stop in the dialog box, or type S whenyou
see the full-screen warning, to tell the System Scan module to deny any
access to the file but not to take any other action. Denying access tothe file
prevents anyone from opening, saving, copying or renaming it. To
continue, you must click OK. If you have its reporting option enabled, the
module will note each incident in its log file.