User Guide

Removing Infections From Your System
78 Dr Solomon’sAnti-Virus
• Exclude the file from scan operations. Click Exclude in the dialog box, or
type E when you see the full-screen warning, to tell the System Scan
module to exclude this file from future scan operations. Normally, you
would use this option to bypass files that you know do not have viruses.
Responding when the E-mail Scan module detects a virus
This module looks for viruses in e-mail messages you receive via corporate
e-mail systems such as cc:Mail and Microsoft Exchange. In its initial
configuration, the module will prompt you to choose a response from among
five options whenever it detects a virus (Figure 3-3).
Figure 3-3. E-mail Scan module response options
Click the button that corresponds to the response you want. Your choices are:
• Stop. Clickthisbuttonto stopthescanoperationimmediately.The E-Mail
Scan module will record each detection in its log file, but it will take no
other action to respond to the virus.
• Clean. Click this button to have the E-Mail Scan module software try to
remove the virus code from the infected file. If it cannot clean the
file—either because it has no remover or because the virus has damaged
the file beyondrepair—it willrecord theincident inits log fileand suggest
alternative responses. In the example shown in Figure 3-3,themodule
failed to clean the EICAR test file—a mock “virus” written specifically to
testwhether youranti-virussoftwareinstalledcorrectly.Here,Clean isnot
an available response option. In most cases, you should delete such files
and restore them from backups.
• Delete. Click this button to delete the file from your system immediately.
Bydefault,theE-MailScanmodulewillrecordthenameoftheinfectedfile
in its log so that you can restore the file from a backup copy.
• Move file to. Click this button to open a dialog box that you can use to
locate your quarantine folder, or another suitable folder. Once you have
located the correct folder, click OK to transfer the file to that location.