User Guide

Removing Infections From Your System
90 Dr Solomon’sAnti-Virus
7. Select the type of e-mail client application you have installed on your
computer. Your choices are:
• Use outgoing Internet mail. Click this button tosend your sample
viaaSimpleMailTransferProtocole-mailclient,suchasEudora,
NetScape Mail,or Microsoft OutlookExpress. Next,enter thename
of your outgoing mail server in the text box
provided-mail.domain.com, for example.
• Use Microsoft Exchange.Clickthisbuttontosendyoursamplevia
your corporate e-mail system. To use this option, your e-mail
system must support the Messaging Application Programming
Interface (MAPI) standard. Examples of such systems include
MicrosoftExchange,MicrosoftOutlook,andLotuscc:Mail v8.0and
later.
8. Click Finish to send your sample.
 NOTE: Although Dr Solomon’s researchers appreciate your
submission, their receipt ofyour message does not obligate them to
take any action, provide any remedy, or respond in any way toyou.
SENDVIR.EXE will use the e-mail client you specified to send your
sample.YoumusthaveconnectedtoyournetworkorISPinorderforthis
process to succeed.
Capturing boot sector, file-infecting, and macro viruses
Ifyou suspect you have avirus infection, you cancollect a sampleof the virus,
then either create a floppy disk image to send via e-mail, or mail the floppy
disk itself to Dr Solomon’s anti-virus researchers. The researchers would also
benefit from having samples of your current system files on a separate floppy
disk.
Capturing boot-sector infections
Boot-sector viruses frequently hide in areas of your hard disk or floppy disks
that you ordinarily cannot see or read. You can, however, capture a sample of
a boot-sector virus by deliberately infecting a floppy disk with it.
To do so, follow these steps:
1. Insert a new, unformatted floppy disk into your floppy drive.
2. Click Start in the Windows taskbar, point to Programs,thenchoose
MS-DOS Prompt ifyour computer runs Windows 95 or Windows 98, or
Command Prompt if your computer runs Windows NT Workstation
v4.0 or Windows 2000 Professional.