Product guide

5
Maintenance and troubleshooting
You can use a variety of reports and logs to monitor the status of host agents and troubleshoot
communication or operational problems.
Contents
View ePolicy Orchestrator reports
View active hosts connected to Firewall Enterprise
View related firewall audit
View the Endpoint Intelligence Agent status
Viewing the Endpoint Intelligence Agent logs
Log Collector tool
Troubleshooting tips
View ePolicy Orchestrator reports
ePolicy Orchestrator provides two built-in reports to check the connection status of Endpoint
Intelligence Agent on managed systems.
Tasks
• View the Integrated Hosts report on page 29
The Integrated Hosts report lists all managed systems with an active Endpoint Intelligence
Agent.
• View the Gateway Status report on page 30
The Gateway Status report lists agent hosts that have problems communicating with the
Firewall Enterprise gateway.
View the Integrated Hosts report
The Integrated Hosts report lists all managed systems with an active Endpoint Intelligence Agent.
Task
For option definitions, click ? in the interface.
1
From the ePolicy Orchestrator console, select Menu | Reporting | Queries & Reports. The Queries & Reports
area appears.
2
Select the Network Integrity: Integrated Hosts report, then click Run. The Network Integrity: Integrated Hosts page
appears.
3
When you are finished viewing the report, click Close.
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Endpoint Intelligence Agent 2.1.0 Product Guide
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