Specifications

Gold Technical Support Handbook
Automatic updates with McAfee ePolicy Orchestrator
orate/index?page=content&id=KB59323
For large network deployments, McAfee ePolicy Orchestrator
®
(ePO
™
) automate distribution of applications and virus
definitions to multiple nodes on the network. Instructions for obtaining and deploying the latest DAT files can be found at:
https://kc.mcafee.com/corp .
There are three types of updates for virus on file rmati ed at:
http://www.mcafe s/downloa d
definiti
ds/security_up
s. More info
ates/dat.asp
on is provid
e.com/app .
•
er ma s lates finitio ngines,
and is the q ckest way to update ur system’s p ion against threats. (The scan engine that is
u on a bnorma fter , the Su stops the
services, the virus defin ons, and upg es the scan ngine to the test version, if eded. After
th Manu tion of a e from a AT file ca chieved by
creating tory and running the SuperDA using the /e witch (for exam e, SuperDat.exe /e).
•
sig con the late nformat a ) and are
updat s.
•
s me igher r cted, a AT is o rapidly
protect cust ers from the threat. is file contain ly the DAT (no scan engine fil
SuperDAT files
-
The Sup
DAT file auto tes the proces of loading the t virus de ns and scan e
is the softwareui yo rotect
sed to analyze applicati
updates
behavior and se rch for a l activity.) A execution perDAT
iti rad e la ne
completion, it then restarts
a new direc
e services. al extrac DAT fil SuperD n be a
T file s pl
Daily DAT files
-
These
ed on a daily basi
nature files tain only st virus i ion (with no sc n engine
Extra DAT files
-
If a viru
outbreak of a dium or h isk is dete n extra D generated t
om Th s on es).
Definitions of risk levels are available on the Avert Labs web site at
http://www.mcafee.com/us/threat_center/outbreaks/virus_library/risk_assessment.html.
End of Life Policy
To ensure we are delivering innovative and cost-effective products to customers, we periodically choose to discontinue
to a newer
product, a recommended alternative product, or custom support. During the end-of-life period, McAfee will meet existing
•
McAfee end-of-life terms and conditions:
b2b/support/terms/Support_Policy-Product_Support_EOL.pdf
specific products. We aim to set expectations and keep you informed about the level of support you can expect to receive
throughout the product lifecycle. When we announce a product end of sale, we include a transition plan for customers. The
product then begins end-of-full-service support and end-of-life transition periods. We recommend that you move
Technical Support agreements.
http://www.mcafee.com/common/media/mcafee .
e.com/us/enterprise/support/customer_service/end_life.html
•
Supported products and versions:
http://www.mcafe .
McAfee Gold Technical Support Handbook Page 11 of 14