Installation Guide Revision 1.0 VirusScan Enterprise ® version 8.
COPYRIGHT Copyright © 2004 Networks Associates Technology, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of Networks Associates Technology, Inc., or its suppliers or affiliate companies.
Contents 1 Introducing VirusScan Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . 5 Before you begin installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Pre-installation recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Deployment, updating, and management options . . . .
Contents Selecting features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Setting restart options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Using a login script to install program files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Incompatible software removed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Files installed . . . . . . . . . .
1 Introducing VirusScan Enterprise This guide introduces McAfee® VirusScan® Enterprise software version 8.0i and provides information about installing, modifying, and removing the software. These topics are included in this section: Before you begin installation. Using this guide on page 13. Resources on page 15. Before you begin installation Before you start the installation, we recommend that you review these topics to ensure that you are prepared: Pre-installation recommendations on page 6.
Introducing VirusScan Enterprise Pre-installation recommendations Complete these items before you begin the installation process: Product software Locate the VirusScan Enterprise software. McAfee Security distributes VirusScan Enterprise software in two ways: 1 On a product CD. 2 If you do not have a product CD, you can download the program files from the McAfee Security web site: a Create a temporary folder on your hard drive. b Download the archive file from the McAfee Security download web site.
Before you begin installation Preserve settings When upgrading from an earlier version of the software, decide whether you want to preserve settings. If you are installing VirusScan Enterprise on a computer with an earlier version of VirusScan, VirusScan Enterprise, or NetShield, you have the option of preserving the settings from the earlier version. These settings are preserved: Configuration settings for saved tasks. User-specified extensions. Exclusions settings.
Introducing VirusScan Enterprise System requirements Verify that your server and/or workstation meet these system requirements before you start the installation process. Processor — An Intel processor or compatible architecture. McAfee Security recommends an Intel Pentium or Celeron processor running at a minimum of 166MHz. Operating system — Any of these Microsoft Windows platforms: Server Workstation Windows NT Server 4.0, with Service Pack 6 or 6a. Windows NT Workstation 4.
Before you begin installation Deployment, updating, and management options Decide how you plan to deploy, manage, and update the product. If you use supporting tools to deploy, pre-configure, update, or manage VirusScan Enterprise, the installation procedure may vary. Pre-configuring the installation package To pre-configure the VirusScan Enterprise installation package, we recommend that it includes: Where and how you get updates.
Introducing VirusScan Enterprise McAfee AutoUpdate Architect and McAfee Installation Designer Use McAfee AutoUpdate Architect and McAfee Installation Designer to pre-configure the installation package. NOTE If you plan to use the McAfee Security HTTP or FTP update sites as your update location, skip Step 1 and Step 2. The VirusScan Enterprise software comes pre-configured to get updates from these locations.
Before you begin installation Installation and configuration for use with other products If you are installing VirusScan Enterprise software where third-party products are installed, or plan to use the VirusScan Enterprise software with supporting products, you may be required to vary the installation procedure or perform additional configuration. These topics are included in this section: Netopsystems’ FEAD® Optimizer© on page 12. Windows Terminal Server on page 12. EMC Celerra™ server on page 12.
Introducing VirusScan Enterprise Netopsystems’ FEAD® Optimizer© The VirusScan Enterprise installation file (.MSI) has been optimized using the Netopsystems’ Fast Electronic Application Distribution (FEAD® Optimizer©) technology. This significantly reduces the size of the installation file until it is recomposed. The installation file is recomposed at different times depending on which installation method you use: Setup utility.
Using this guide Product license If you are installing the product for the first time, the product is licensed during the installation process. Skip this section and go to Installing VirusScan Enterprise on page 17. If you are installing a licensed version of the VirusScan Enterprise software over an evaluation version, you must upgrade the evaluation version to a licensed version. The license does not automatically upgrade itself from an evaluation version.
Introducing VirusScan Enterprise Conventions This guide uses the following conventions: Bold All words from the user interface, including options, menus, buttons, and dialog box names. Example Type the User name and Password of the desired account. Courier The path of a folder or program; a web address (URL); text that represents something the user types exactly (for example, a command at the system prompt).
Resources Resources Refer to these sections for additional resources: Getting product information. Contact information on page 16. Getting product information Installation Guide *† System requirements and instructions for installing and starting the software. Product Guide * Product introduction and features, detailed instructions for configuring the software, information on deployment, recurring tasks, and operating procedures.
Introducing VirusScan Enterprise Contact information Technical Support Home Page http://www.networkassociates.com/us/support/ KnowledgeBase Search https://knowledgemap.nai.com/phpclient/homepage.aspx PrimeSupport Service Portal * http://mysupport.nai.com McAfee Security Beta Program http://www.networkassociates.com/us/downloads/beta/ Security Headquarters — AVERT (Anti-Virus Emergency Response Team) Home Page http://www.networkassociates.com/us/security/home.
Installing the Software 2 This version of the VirusScan Enterprise software replaces earlier versions of VirusScan, VirusScan Enterprise, NetShield, and NetShield for Celerra™ version 4.5 for Celerra™ filers. It installs on both workstations and servers. These topics are included: Installing VirusScan Enterprise. Incompatible software removed on page 42. Files installed on page 44. Testing your installation on page 46.
Installing the Software Using the Setup utility to install program files Review the System requirements on page 8 before you begin the installation process. 1 Start the Setup utility using one of these methods. From the product CD: a Insert the CD into the CD-ROM drive. b Click Install from the Welcome dialog box. From the command line: a Click Start, then select Run. b Type :\SETUP.EXE in the Run dialog box, then click OK.
Installing VirusScan Enterprise The Netopsystems’ FEAD Optimizer dialog box appears. Figure 2-1. Netopsystems’ FEAD Optimizer NOTE It may take a few minutes to recompose the files. The amount of time it takes depends on your operating system and hardware. The next dialog box appears when the files have been recomposed. The McAfee VirusScan Enterprise Setup dialog box appears. Figure 2-2. McAfee VirusScan Enterprise Setup 2 Click View Readme to display the release notes for this product.
Installing the Software The Network Associates Licensing dialog box appears. Figure 2-3. Network Associates Licensing 3 In the License expiry type text box, click to select the type of license. NOTE The license type must match the type of license that you purchased. If you are unsure of which type of license to select, contact the person from whom you purchased the software. 4 In the Select country where purchased and used text box, click country in which you are using the software.
Installing VirusScan Enterprise 6 At this point, the procedure varies depending on whether you are installing the software for the first time or upgrading from a previous version. Choose the method that applies to your installation: First-time installation If you are installing the VirusScan Enterprise software for the first time, or reinstalling the software (Setup does not detect a previously installed version of VirusScan, VirusScan Enterprise, or NetShield), the Select Setup Type dialog box appears.
Installing the Software Choosing a typical or custom installation You must have completed the steps in Using the Setup utility to install program files on page 18 to begin a typical or custom installation. In the Select Setup Type dialog box, decide which installation type you want to use: Figure 2-5. Setup Type Typical. Installs the software with all utilities. McAfee Security recommends this installation type for most environments.
Installing VirusScan Enterprise Typical installation You must have completed the steps in Using the Setup utility to install program files on page 18 before you can begin the typical installation process. 1 In the Select Setup Type dialog box, select the installation type and where to install it: a Select Typical. b Under Install To, accept the default path, type a new path, or click Browse to locate to a path.
Installing the Software 4 In the McAfee VirusScan Enterprise setup has completed successfully dialog box, choose whether to run an update task and/or an on-demand scan task upon completion of installation. Figure 2-6. Setup completed successfully — update and scan options Update Now (Default). When selected, an update task is automatically performed upon completion of installation. Run On-Demand Scan (Default).
Installing VirusScan Enterprise 6 You are prompted to restart your computer to load the network driver. Figure 2-7. Load network driver WARNING You must restart the computer to load the network driver. Loading this network driver enables the Port Blocking, Infection Trace, and Infection Trace Blocking features in VirusScan Enterprise. Click OK, then restart the computer. 7 You may be prompted to restart your computer again when the installation process completes.
Installing the Software 3 In the Feature Selection dialog box, select which features you want to install and where you want to install them. Figure 2-8.
Installing VirusScan Enterprise b For each selected feature, you can also select a corresponding action from the drop-down menu. Click next to the selected feature, to display the action menu, then select the action for that feature. Figure 2-9. Feature action options c Under Install To, accept the default path, type a new path, or click Browse to select a path. 4 Click Next to continue.
Installing the Software Install Desktop Firewall. Installs the Desktop Firewall product found in the location shown under Desktop Firewall installation files. Desktop Firewall installation files. Accept the default path or click Browse to select the location where Desktop Firewall is installed.
Installing VirusScan Enterprise Import AutoUpdate repository list. Select this option to import the repository list from the location you specify. The repository list must be located on a local drive; it cannot be imported from a mapped or a network drive. NOTE This option is selected by default only if a repository list is included in the installation file (.MSI) or the command-line property (cmasourcedir) has been set to a new location to point to the SITELIST.XML file.
Installing the Software a Under Configuration Password Protection, type and confirm the user interface password to require a password for user interface settings. Leave these blank if you do not require a password. b Under Start menu, select Do not display the VirusScan items under the Start menu if desired. c Under System tray icon and menu, choose one of these options: Show the system tray icon with all menu options (Default). Display all menu items on the system tray icon menu.
Installing VirusScan Enterprise 12 In the McAfee VirusScan Enterprise setup has completed successfully dialog box, choose whether to run an update task and/or an on-demand scan task upon completion of installation. Figure 2-13. Setup completed successfully — update and scan options Update Now (Default). When selected, an update task is automatically performed upon completion of installation. Run On-Demand Scan (Default).
Installing the Software 14 You are prompted to restart your computer to load the network driver. Figure 2-14. Load network driver WARNING You must restart the computer to load the network driver. Loading this network driver enables the Port Blocking, Infection Trace, and Infection Trace Blocking features in VirusScan Enterprise. Click OK, then restart the computer. 15 You may be prompted to restart your computer again when the installation process completes.
Installing VirusScan Enterprise Using the command line to install program files The VirusScan Enterprise Setup utility runs as a Microsoft Installer (.MSI) application, providing many custom installation options. Running the Setup utility from the command line allows you to customize the installation so that it runs the way you want and installs exactly the product features you want. Review the System requirements on page 8 before you begin the installation process.
Installing the Software Command-line syntax To install the product from the command line: 1 Open the Windows command-line component with one of these methods: Select Command Prompt from the Start menu. Select Run from the Start menu. 2 Type the command line either at the command prompt or in the Run dialog box.
Installing VirusScan Enterprise Installing silently Use command-line options to set up VirusScan Enterprise software on each network node with little or no interaction from users. During a silent installation, Setup does not display the installation wizard, or offer the user any configuration options. Instead, you pre-configure those choices and run Setup in the background on each destination computer.
Installing the Software Logging installation progress To record installation progress in a log file, add this option and parameter to the Setup command line: /l*v “c:\temp\log.txt” Here, c:\temp\log.txt can be any location and any file name you want to use to create the log file. This option logs all installer activity, including all files copied, all registry keys added, and all .INI file changes.
Installing VirusScan Enterprise Installation properties Use these properties to customize the command-line installation: Property Function ADDLOCAL Installs specific features to the local computer. AMGSOURCEDIR Sets the default Alert Manager source path. In the SETUP.INI, the default path is \AMG. Specify the path in the SETUP.INI. For example on the command line, a fixed path is: AMGSOURCEDIR=C:\AMG Note: The path is relative to where VirusScan Enterprise is installed from.
Installing the Software Property Function LOCKDOWNVIURUSSCANSHORTCUTS False = A False value cannot be set. True = Do not display any shortcuts under the Start menu. The default is an empty string. Note: To allow the shortcuts to be installed, set the property to "", an empty string. For example: LOCKDOWNVIRUSSCANSHORTCUTS="" PRESERVESETTINGS Preserves settings when upgrading from NetShield, VirusScan, or an earlier version of VirusScan Enterprise. False = A False value cannot be set.
Installing VirusScan Enterprise Property Function RUNAUTOUPDATESILENTLY False = A False value cannot be set. True = Run silent update upon completion of installation. The default is an empty string. Note: If you do not want to run a silent update upon completion of installation, set the property to "", an empty string. For example: RUNAUTOUPATESILENTLY="" RUNONDEMANDSCAN False = A False value cannot be set. True = Run a scan of all local drives upon completion of installation (Default).
Installing the Software Selecting features When you run Setup from the command line to install specific program features, the utility installs those features according to a pre-existing hierarchy. This means that if you choose to install only the VirusScan Enterprise shell extensions, for example, Setup knows that you must have the on-demand scanner application installed to use the extensions. It therefore installs both this file and any related files.
Installing VirusScan Enterprise To install all features except one, for example the on-demand scanning feature, type this line at the command prompt: setup.exe ADDLOCAL=ALL REMOVE=OnDemandScanner /q You can also choose different features for an installation that you do not run silently. If, for example, you omit the /q option in any of the command line examples shown, the Custom Setup wizard dialog box shows only the features you specify as those available for installation.
Installing the Software Incompatible software removed By default, Setup removes incompatible software before it installs the VirusScan Enterprise software. These products are removed: Alert Manager 4.6.0 CA eTrust AntiVirus CA eTrust InoculateIT Dr. Solomon’s Anti-Virus 8.5.0 Dr. Solomon’s NetShield 4.03 Dr. Solomon’s NetShield 4.5.0 Dr. Solomon’s VirusScan 4.0.1 Dr. Solomon’s VirusScan 4.0.2 Dr. Solomon’s VirusScan 4.0.3 McAfee Firewall 3.0 McAfee Firewall 4.0 McAfee NetShield 4.02 McAfee NetShield 4.
Incompatible software removed Norton AntiVirus 2003 (Full install) Norton AntiVirus 2003 (Preinstall version) Norton AntiVirus 8.x for Windows NT (client) Norton AntiVirus 8.x for Windows NT (server) Norton AntiVirus 9.x for Windows NT Norton AntiVirus Corporate Edition 7.0 for Windows NT Norton AntiVirus Corporate Edition 7.x for NT Server Norton AntiVirus Corporate Edition 7.x for Windows 9x/NT Norton AntiVirus Corporate Edition for Windows 7.
Installing the Software Files installed During installation, files are installed in various locations. One of the locations is the installation path which is determined during installation. The default installation path is: :\Program Files\Network Associates\ Files are installed in these folders: VirusScan folder on page 44. Resources folder on page 45. Engine folder on page 45. VirusScan folder These files are installed to the VirusScan folder in the installation path: AdsLokUU.Dll license.
Files installed Resources folder The resources folder is named differently depending on the language being installed. For example, the English resources folder is named Res09. These files are installed to the resources folder in the installation path: alertres.dll Product.DLL ShStat.DLL vse.chm McShield.DLL SEmalRes.Dll ShUtilRc.DLL VsTskMgr.DLL mcupdate.DLL ShCfg32.DLL strings.bin NaEvtRes.Dll shextres.dll AMG.
Installing the Software Testing your installation Once installed, the software can scan your system for infected files. You can test whether it is installed correctly and can properly scan for viruses by implementing a test developed by the European Institute for Computer Anti-Virus Research (EICAR), a coalition of anti-virus vendors, as a method for their customers to test any anti-virus software installation.
Modifying or Repairing the Software 3 You can modify, repair, or reinstall the VirusScan Enterprise program files using the program maintenance feature. These topics are included in this section: Modifying installed features on page 48. Reinstalling or repairing program files on page 53.
Modifying or Repairing the Software Modifying installed features Change which program features are installed. These topics are included in this section: Using the Setup utility to modify features on page 48. Using the command line to modify program features on page 52. Using the Setup utility to modify features 1 Start the Setup utility with one of these methods. From the product CD: a Insert the CD into the CD-ROM drive. b Click Install from the Welcome dialog box.
Modifying installed features 2 In the Program Maintenance dialog box, select Modify. Figure 3-1. Modify program features 3 Click Next.
Modifying or Repairing the Software 4 In the Feature Selection dialog box select which features you want to modify. Figure 3-2.
Modifying installed features b For each selected feature, you can also select a corresponding action from the drop-down menu. Click next to the selected feature, to display the action menu, then select the action for that feature. Figure 3-3. Feature action options c 5 Under Install To, accept the default path, type a new path, or click Browse to select a path. Click Next to continue. NOTE The Install To path and Disk Space features are disabled.
Modifying or Repairing the Software Using the command line to modify program features 1 Open the Windows command-line component with one of these methods: Select Command Prompt from the Start menu. Select Run from the Start menu. 2 Type the command line at the command prompt or in the Run dialog box. Command-line syntax To add a feature, use ADDLOCAL=FEATURENAME. The command-line syntax for a adding a feature looks like this: setup.
Reinstalling or repairing program files Reinstalling or repairing program files Reinstall or repair product features. These topics are included in this section: Using the Setup utility to reinstall or repair program files on page 53. Using the command line to reinstall or repair the program files on page 59. Using the Setup utility to reinstall or repair program files 1 Start the Setup utility with one of these methods. From the product CD: a Insert the CD into the CD-ROM drive.
Modifying or Repairing the Software 2 In the Program Maintenance dialog box, select Repair. Figure 3-4. Repair program files 3 Click Next. 4 In the Reinstall or Repair the Product dialog box, choose from these options: Figure 3-5. Reinstall or Repair the Product 54 VirusScan® Enterprise software version 8.
Reinstalling or repairing program files Reinstall McAfee VirusScan Enterprise. Reinstalls the VirusScan Enterprise program files, registry keys, and shortcuts. See Reinstalling program files on page 55 to continue this procedure. Detect and repair missing or corrupt files. Repairs the VirusScan Enterprise program files. See Repairing program files on page 57 to continue this procedure.
Modifying or Repairing the Software 3 In the McAfee VirusScan Enterprise setup has completed successfully dialog box, choose whether to run an update task and/or an on-demand scan task upon completion of installation. Figure 3-7. Setup completed successfully — update and scan options Update Now (Default). When selected, an update task is automatically performed upon completion of installation. Run On-Demand Scan (Default).
Reinstalling or repairing program files Repairing program files WARNING If you manually remove or rename any of the program files, the repair feature may fail. See the Troubleshooting appendix in the VirusScan Enterprise Product Guide for detailed instructions about trying to repair files after they have been removed or renamed. 1 From the Reinstall or Repair the Product dialog box, select Detect and repair missing or corrupt files. Figure 3-8.
Modifying or Repairing the Software 3 Click Install. The Installing McAfee VirusScan Enterprise dialog box shows the status of the installation. 4 In the McAfee VirusScan Enterprise setup has completed successfully dialog box, choose whether to run an update task and/or an on-demand scan task upon completion of installation. Figure 3-9. Setup completed successfully — update and scan options Update Now (Default). When selected, an update task is automatically performed upon completion of installation.
Reinstalling or repairing program files Using the command line to reinstall or repair the program files 1 Open the Windows command-line component with one of these methods: Select Command Prompt from the Start menu. Select Run from the Start menu. 2 Type the command line at the command prompt or in the Run dialog box.
Modifying or Repairing the Software Command-line options You can use any combination of these options: Option Description p Reinstall only if file is missing. o Reinstall if file is missing or if an older version is installed. e Reinstall if file is missing or an equal or older version is installed. d Reinstall if file is missing or a different version is installed. c Reinstall if file is missing, or if the stored checksum does not match the calculated value.
4 Removing the Software Remove the VirusScan Enterprise program files with one of these methods: Using the Setup utility to remove the product on page 62. Using the command line to remove the product on page 65. Using the Add/Remove Programs utility to remove the product on page 66.
Removing the Software Using the Setup utility to remove the product 1 Start the Setup utility using one of these methods. From the product CD: a Insert the CD into the CD-ROM drive. b Click Install from the Welcome dialog box. From the command line: a Click Start, then select Run. b Type :\SETUP.EXE in the Run dialog box, then click OK. Here, : represents the drive letter for your CD-ROM, or the path of the folder that contains the extracted program files.
Using the Setup utility to remove the product 2 In the Program Maintenance dialog box, click Remove. Figure 4-1. Program Maintenance 3 Click Next. 4 In the Remove McAfee VirusScan Enterprise dialog, click Remove. Figure 4-2. Remove VirusScan Enterprise 5 When the removal process completes successfully, click Finish.
Removing the Software 6 After VirusScan Enterprise is removed, there may be some remaining files or folders that are not removed. Figure 4-3. Remove remaining files and folders These are files and folders which were not installed initially with the VirusScan Enterprise product, for example, log files or other files or folders that the user added. Two files that are used for debugging are left in the %TEMP%\NAI LOGS folder: VSEUninst.log VSEInst.log Click Yes to remove the remaining files.
Using the command line to remove the product Using the command line to remove the product 1 Open the Windows command-line component with one of these methods: Select Command Prompt from the Start menu. Select Run from the Start menu. 2 Type this string at the command prompt or in the Run dialog box. :\SETUP.EXE /x Here, : represents the drive letter for your CD-ROM or the path of the folder that contains the extracted program files.
Removing the Software Using the Add/Remove Programs utility to remove the product Open the Add/Remove Programs utility that is included in the Windows Control Panel. 1 Click Start, then select Settings | Control Panel | Add/Remove Programs. 2 Select the VirusScan Enterprise program from the list of installed programs, then click Remove. 3 Restart your computer after the removal process completes.
A Configuring Netopsystems’ FEAD Optimizer The Netopsystems’ FEAD Optimizer technology has been used to compress the VirusScan Enterprise installation file. This section provides details about recomposing the installation files from the command line. These topics are included in this section: Optimized file defaults. Command-line properties and switches on page 68.
Configuring Netopsystems’ FEAD Optimizer Command-line properties and switches When executing Setup from the command line, command-line properties and switches can be used with an optimized file to customize the recomposing process of the destination file. The syntax is: setup.exe [...] The switches are defined as: = | The VirusScan Enterprise switches are the parameters that you pass to the VirusScan Enterprise Setup utility.
Index A F audience for this manual, 13 AVERT (Anti-Virus Emergency Response Team), contacting, 16 features, modifying, G getting information, B before you begin installation, 5 beta program, contacting, 16 48 15 I C Check Point, 12 command line installation properties, 37 installing silently, 35 installing specific features, 40 installing the software, 33 installing to a custom location, 35 logging installation progress, 36 modifying features, 52 reinstalling and repairing files, 59 removing the pr
Index O T on-demand task, running after installation, operating systems supported, server and workstation, 8 24, 31 P pre-configuring the installation package using ePolicy Orchestrator, 10 using McAfee AutoUpdate Architect and McAfee Installation Designer, 10 pre-installation recommendations, 6 preserved settings, 7 PrimeSupport, 16 processor requirements, server and workstation, product documentation, 15 product overview, 5 product software, getting, 6 product training, contacting, 16 program files i
