Installation guide

Removing the Software
64 VirusScan
®
Enterprise software version 8.0i
6
After VirusScan Enterprise is removed, there may be some remaining files or
folders that are not removed.
These are files and folders which were not installed initially with the VirusScan
Enterprise product, for example, log files or other files or folders that the user
added. Two files that are used for debugging are left in the
%TEMP%\NAI LOGS
folder:
 VSEUninst.log
 VSEInst.log
Click Yes to remove the remaining files.
7 Restart your computer after the removal process completes.
WARNING
We strongly recommend that you restart your computer after
removing files and before you reinstall the software.
When you remove files using Setup on the command line,
some files or stopped services may not be removed. For
example, if you remove the VirusScan Enterprise product
while the Network Associates Task Manager or the Network
Associates McShield services are stopped, these services are
not removed. Restarting after removing files ensures that all
files and services are removed before reinstalling the software.
Figure 4-3. Remove remaining files and folders