Installation guide
Removing the Software
66 VirusScan
®
Enterprise software version 8.0i
Using the Add/Remove Programs utility to remove
the product
Open the Add/Remove Programs utility that is included in the Windows Control
Panel.
1 Click Start, then select Settings | Control Panel | Add/Remove Programs.
2 Select the VirusScan Enterprise program from the list of installed programs,
then click
Remove.
3 Restart your computer after the removal process completes.
WARNING
We strongly recommend that you restart your computer after
removing files and before you reinstall the software.
When you remove files using Setup on the command line,
some files or stopped services may not be removed. For
example, if you remove the VirusScan Enterprise product
while the Network Associates Task Manager or the Network
Associates McShield services are stopped, these services are
not removed. Restarting after removing files ensures that all
files and services are removed before reinstalling the software.