User Guide

User’s Guide 9
Installing Guard Dog™
8. After registration, you are asked if you want to install a limited
subscription version of McAfee Software Oil Change™. To use Guard
Dog’s Update feature, you must have Oil Change installed. Do one of the
following:
• Click Yes to install Oil Change (with a limited subscription).
• Click No to install Oil Change later from the Guard Dog CD. For
more information, see “Installing other software from the Guard
Dog CD” on page 11.
9. The final installation screen notifies you that the installation is complete
and lets you choose to view the Guard Dog ReadMe file and start Guard
Dog. (You should read the ReadMe file, as it contains information that
isn’t included in this manual.) By default, these options are selected. To
disable either option, clear its check box. Click Finish.
10. The Readme file and a message that asks permission to restart your PC
appears. Do the following:
• Click the Readme window to read the file. Close the window when
you are finished.
• Click Yes in the message box to restart your PC. Guard Dog can’t
begin monitoring your PC until you do so.
After you restart your computer, Guard Dog opens automatically,
plays its introductory video, and then starts its interview. For more
information, see “Viewing the Guard Dog video” on page 13 and
“Using the Guard Dog interview” on page 13.
Troubleshooting installation problems
A failed installation can cause software problems that are difficult to track
down. The major causes of installation failure are:
• Hard drive errors
• Temporary files that conflict with the installation
• Attempting to install while other software is running
Follow the procedure outlined below to minimize the affect that these
common conditions may have on your installation.
Step 1: Clean up your hard drive
Run the Windows 95 hard drive utilities, ScanDisk and Disk Defragmenter to
identify and fix any errors on your hard drive: