Installation guide

Installation Guide 11
Preface
Contacting McAfee Security & Network Associates
Technical Support
Home Page http://www.nai.com/naicommon/services/technical-support/intro.asp
KnowledgeBase Search https://knowledgemap.nai.com/phpclient/Homepage.aspx
PrimeSupport Service Portal * http://mysupport.nai.com
McAfee Security Beta Program http://www.mcafeeb2b.com/beta/
AVERT Anti-Virus Emergency Response Team
Home Page http://www.mcafeeb2b.com/naicommon/avert/default.asp
Virus Information Library http://vil.nai.com
Submit a Sample https://www.webimmune.net/default.asp
Download Site
Home Page http://www.mcafeeb2b.com/naicommon/download/
DAT File and Engine Updates http://www.mcafeeb2b.com/naicommon/download/dats/find.asp
ftp://ftp.nai.com/pub/antivirus/datfiles/4.x
Product Upgrades * http://www.mcafeeb2b.com/naicommon/download/upgrade/login.asp
Training
On-Site Training http://www.mcafeeb2b.com/services/mcafee-training/default.asp
McAfee Security University http://www.mcafeeb2b.com/services/mcafeesecurityu.asp
Network Associates Customer Service
E-mail [e-mail]
Web http://www.nai.com
http://www.mcafeeb2b.com
US, Canada, and Latin America toll-free:
Phone +1-888-VIRUS NO or [phone]
Monday – Friday, 8 a.m. – 8 p.m., Central Time
For additional information on contacting Network Associates and McAfee Security— including toll-free
numbers for other geographic areas — see the Contact file that accompanies this product release.
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Login credentials required.