User Guide

B
User’s Guide 69
BProduct Support
BEFORE YOU CONTACT McAfee Software for technical support, locate
yourself near the computer with McAfee Guard Dog installed and verify the
information listed below:
• Have you sent in your product registration c ard?
• Version of Internet Guard Dog
• Custom e r number if registered
• Model name of hard disk (internal or external)
• Version of system software
•Amountofmemory(RAM)
• Extra cards, boards or monitors
• Name and version of conflicting software
• EXACT error m essage as on screen
• What steps were performed prior to receiving error message?
• A complete description of problem
How to Contact McAfee
Customer service
To order products or obtain product information, contact the McAfee
Customer Service department at [phone] or write to the following
address:
McAfee Software
3965 Freedom Circle
Santa Clara, CA 95054
U.S.A.
You can also order products online at http://store.mcafee.com