User Guide

Introducing the Management Edition Program
10 Management Edition
If the automated services do not have the answers you need, contact Network
Associates at one of the following numbers Monday through Friday between
6:00
A
.
M
. and 6:00
P
.
M
. Pacific time.
For corporate-licensed customers:
For retail-licensed customers:
To provide the answers you need quickly and efficiently, the Network
Associates technical support staff needs some information about your
computer and your software. Please have this information ready before you
call:
• Product name and version number
• Computer brand and model
• Any additional hardware or peripherals connected to your computer
• Operating system type and version numbers
• Network type and version, if applicable
• Contents of your AUTOEXEC.BAT, CONFIG.SYS, and system LOGIN
script
• Specific steps to reproduce the problem
Network Associates training
For information about scheduling on-site training for any Network Associates
product, call [phone].
Comments and feedback
Network Associates appreciates your comments and reserves the right to use
any information you supply in any way it believes appropriate without
incurring any obligation whatsoever. Please address your comments about
Network Associates anti-virus product documentation to: Network
Associates, Inc., 15220 NW Greenbrier Parkway, Suite 100, Beaverton, OR
97006-5762, U.S.A. You can also send faxed comments to [phone] or
e-mail to [e-mail].
Phone [phone]
Fax [phone]
Phone [phone]
Fax [phone]