Specifications

Endpoint Encryption for Files and Folders client
| 69
About Endpoint Encryption for Files and Folders
This option opens up a dialog with information about this installation of Endpoint
Encryption for Files and Folders.
Unload all keys
This option clears all the currently open keys from memory. The next time encrypted
data is accessed the user will be prompted to authenticate.
Local user key management options
Please see the Local user key management options section for details regarding these
options.
Endpoint Encryption Recovery
Selecting this option allows a user to recover a lost Endpoint Encryption for Files and
Folders password when offline. Doing an offline recovery requires an interaction with
the IT HelpDesk over telephone or the Endpoint Encryption User Web Recovery
system.
The recovery process starts with the following dialog:
Figure31:EndpointEncryptionforFilesandFoldersRecovery–Recoverychallengecode
The client challenge code should be read out to the HelpDesk operator, or entered into
the Endpoint Encryption User Web Recovery interface.
Based on this challenge, the HelpDesk operator can see what user is trying to do the
recovery and ask authentication questions based on the information stored in the
Endpoint Encryption database or any other external system. If the Endpoint Encryption