User guide

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McAfee
®
Quarantine Manager
™
6.0 User Guide Getting Started with the Interface for Users
Submitting a spam sample
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 Select the quarantined items to add the sender’s email address to the global
whitelist and release it, so that future messages from this sender are not blocked.
Select a record from the
View Results pane and click Whitelist&Release.
 Select the quarantined items to add the sender’s email address to the global
blacklist, so that future messages from this sender are blocked. Select a record from
the
View Results pane and click Blacklist.
 Select the quarantined items to add the sender’s email address to the global
blacklist and delete it, so that future messages from this sender are blocked. Select
a record from the
View Results pane and click Blacklist&Delete.
You can also use:
 Columns to display — to select additional column headers to be listed in the View
Results
pane. Click this option, select the desired options, and click OK.
 Select All — to select all the quarantined items in the View Results pane.
 Select None — to deselect all the quarantined items in the View Results pane.
 Delete — to delete the selected quarantined items in the View Results pane.
 Delete All — to delete all the quarantined items of the user from the database.
In the View Results section, you can view between 10 to 100 quarantined items per page
from the available drop-down list. Use the next or previous buttons to navigate through
the pages. You can also select multiple quarantined items to perform an action such as
blacklist, delete or release.
Submitting a spam sample
This database is used to analyze the content of both “good” and “bad” email
messages (spam, phish and so on) submitted to it. McAfee products use this database
to help correctly identify message traits based on actual content. Therefore, the more
messages that are submitted for correction by administrators and users, the more
information the database has to work on, and the better the filtering will be in future.
If a message in your Inbox should have been quarantined as spam, and you use Outlook
Express or another mail client that saves messages in the MIME format, you can
submit the email directly from McAfee Quarantine Manager as a spam sample to your
administrator. They will decide whether to send it to McAfee Labs.
To submit a spam sample:
1 Click
Submit Spam Sample, type the location of the file in the Submit Spam Sample field,
or click
Browse... to locate the *.eml file.
2 Click
Submit to submit the located email message from disk, to McAfee Labs.
Note
You must select at least one column header. You can also click on column header to
sort the items in ascending or descending order.
Note
From Outlook Express, save the spam as an .eml file.