Product guide

The process is:
1 Server sends a wake-up call to all SuperAgents.
2 SuperAgents broadcast a wake-up call to all agents in the same broadcast segment.
3 All agents (regular agents and SuperAgents) exchange data with the server.
4 An agent without an operating SuperAgent on its broadcast segment is not prompted to
communicate with the server.
To deploy enough SuperAgents to the appropriate locations, first determine the broadcast
segments in your environment and select a system (preferably a server) in each segment to
host a SuperAgent. Be aware that agents in broadcast segments without SuperAgents do not
receive the broadcast wake-up call, so they do not call in to the server in response to a wake-up
call.
Agent and SuperAgent wake-up calls use the same secure channels. Ensure that:
• The agent wake-up communication port (8081 by default) is not blocked.
• The agent broadcast communication port (8082 by default) is not blocked.
NOTE: Client firewalls might block communication from the ePO server. Ensure that the ports
required for communication from the ePO server are not block by a firewall on the client.
System requirements and supported operating
systems and processors
This section specifies the system requirements for McAfee Agent 4.5 and the operating systems
and processors it supports.
System requirements
• Installed disk space — 29-32 MB, excluding log files
• Memory — 256 MB RAM
• Processor speed — 500 MHz minimum
Supported operating systems and processors
ProcessorOperating systems
Apple Macintosh OS X Tiger
• Intel
• PowerPC
Apple Macintosh OS X Leopard
• Intel
• PowerPC
PA-RISC
HP-UX 11i v1 (build 11.11)
HP-UX 11i v2 (build 11.23)
Power 5IBM AIX 5.3 (TL8 or later)
Power 5IBM AIX 6.1
Not applicable
McAfee Email and Web Security 3100
McAfee Email and Web Security 3200
x86, x64 or compatible
Red Hat Linux Enterprise 4
Red Hat Linux Enterprise 5
About the McAfee Agent
System requirements and supported operating systems and processors
9McAfee Agent software version 4.5 Product Guide