User Guide

Index
206 McAfee VirusScan Anti-Virus Software
support
corporate
at a glance
, 189
KnowledgeCenter
, 185
ordering
, 188
PrimeSupport Connect
, 186
PrimeSupport Connect 24-By-7
, 187
PrimeSupport Enterprise
, 187
for home users
, 190
Online Upgrades plan
, 191
Pay-Per-Minute plan
, 191
PrimeSupport
ordering
, 192
Small Office/Home Office Annual
Plan
, 191
Quarterly Disk/CD plan
, 191
hours of availability
, 190
resources for SecureCast
, 183
via electronic services
, 190
system crashes, attributing to viruses
, 71
System Management Server(SMS)
installing VirusScan
, 67
system requirements
for VirusScan
, 33
SecureCast
, 173
System Scan module
default response options for
, 77 to 79
T
Task menu
View Activity Log
, 113, 124
technical support
corporate
at a glance
, 189
KnowledgeCenter
, 185
ordering
, 188
PrimeSupport Connect
, 186
PrimeSupport Connect 24-By-7
, 187
PrimeSupport Enterprise
, 187
e-mail address for
, xv
for home users
PrimeSupport
Online Upgrades plan
, 191
Pay-Per-Minute plan
, 191
Quarterly Disk/CD plan
, 191
Small Office/Home Office Annual
Plan
, 191
hours of availability
, 190
information needed from user
, xvi
online
, xv
phone numbers for
, xv
PrimeSupport
for home users
ordering
, 192
via electronic services
, 190
testing your installation
, 54
Tivoli
installing VirusScan
, 67
Total Education Services
description of
, 193
Total Service Solutions
contacting
, 193