User Guide

Administrator’s Guide 85
Removing Infections From Your System
• Stop. Click this button to stop the scan operation immediately. The E-Mail
Scan extension will list the infected files it has already found in the lower
portion of its main window (Figure 3-9) and record each detection in its log
file, but it will take no other action to respond to the virus. Right-click each
infected file listed in the main window, then choose an individual response
from the shortcut menu that appears.
Figure 3-9. E-Mail Scan extension window
• Clean. Click this button to remove the virus code from the infected file. If
the E-Mail Scan extension cannot clean the file—either because it has no
remover or because the virus has damaged the file beyond repair—it will
record the incident in its log file and suggest alternative responses. In the
example shown in Figure 3-8, Clean is not an available response option. In
most cases, you should delete such files and restore them from backups.
• Delete. Click this button to delete the file from your system. By default, the
E-Mail Scan extension will record the name of the infected file in its log so
that you can restore the file from a backup copy.
• Move. Click this button to open a dialog box that you can use to locate your
quarantine folder, or another suitable folder. Once you have located the
correct folder, click OK to transfer the file to that location.
• Info. Click this to connect to the Network Associates Virus Information
Library. This choice does not cause the E-Mail Scan extension to take any
action against the virus it detected. See “Viewing virus information” for
more details.