User Guide

User’s Guide 71
Removing Infections From Your System
Several methods exist for capturing virus samples and submitting them. The
next sections discuss methods suited to particular conditions.
Using the SendVirus utility to submit a file sample
Because the majority of later-generation viruses tend to infect document and
executable files, VirusScan software comes with SENDVIR.EXE, a utility that
makes it easy to submit an infected file sample to McAfee VirusScan
researchers for analysis.
To submit a sample file, follow these steps:
1. If you must connect to your network or Internet Service Provider (ISP) to
send e-mail, do so first. If you are continuously connected to your
network or ISP, skip this step and go to Step 2.
2. Locate the file SENDVIR.EXE in your VirusScan program directory. If
you installed your VirusScan software with default Setup options, you’ll
find the file here:
C:\Program Files\McAfee VirusScan\VirusScan
3. Double-click the file to display the first AVERT Labs Response Center
wizard panel (Figure 3-12).
Figure 3-12. First SENDVIR.EXE panel
4. Read the welcome message, then click Next> to continue.
The Contact Information wizard panel appears.