User Guide

Administrator’s Guide 137
Index
A
alarms, false, understanding, 54
Alert Manager
files
, 97
anti-virus software
consequences of running multiple vendor
versions
, 54
B
BIOS
possible VirusScan conflicts with
anti-virus features of
, 54
BOOTSCAN.EXE
use of on Emergency Disk
, 50
C
command line scanner, 107
command-line scanner
, 107
components, included with
VirusScan
, 19 to 24
computer problems, attributing to
viruses
, 49
crashes, when not attributable to viruses
, 53
D
data files
common, delivered via SecureCast
, 118
descriptions, of VirusScan program
components
, 19 to 24
detections, false, understanding
, 54
distribution of VirusScan
electronically and on CD-ROM disc
, 27
double heuristics analysis
, 18
Download Scan module
default response options for
, 59 to 60
E
EICAR "virus," use of to test installation, 45
E-Mail Scan
dependent files
, 104
program files
, 104
temporary files
, 105
E-Mail Scan program component, default
responses when virus found
, 62
Emergency Disk
creating
on uninfected computer
, 50
use of BOOTSCAN.EXE on
, 50
use of to reboot system
, 50
Enterprise SecureCast
, 117
features of
, 119
setting up
, 129
support resources for
, 129
system requirements for
, 119
troubleshooting
, 129
unsubscribing from
, 129
F
false detections, understanding, 54
file information, viewing
, 64 to 66
files
infected
cleaning yourself when VirusScan
cannot
, 51
files installed
, 89