Product guide

• Submit a sample to Avert Labs for analysis — If the scanner detects something that you
think it should not detect or does not detect something that you think it should, you can
send a sample to Avert Labs.
Email scan detections
When a detection occurs, the scanner takes action according to how you configured the
On-Delivery Email Scan Properties or On-Demand Email Scan Properties, Actions
tab.
Review the information in the log file, then decide whether to take any of these additional
actions:
• Fine-tune scanning items to make your scans more efficient.
• Submit a sample to Avert Labs for analysis — If the scanner detects something that you
think it should not detect or does not detect something that you think it should, you can
send a sample to Avert Labs.
Quarantined items
Review the items in the quarantine directory, then decide whether to take any of these additional
actions:
• Restore.
• Rescan.
• Delete.
• Check for false positive.
• View detection properties.
From the ePolicy Orchestrator console, use the Restore from Quarantine client task to take
action on quarantined items.
From the VirusScan Enterprise Console, use the Quarantine Manager Policy options on the
Manager tab to take actions on quarantined items.
Responding to Detections
Email scan detections
McAfee VirusScan Enterprise 8.7i48